Dr. Ho's Decompression Belt

The very first time I used the belt I wore it upside down (the inflation tube positioned on the bottom of the belt on my right). IT HURT! I had to remove it within 2-3 minutes. The next day, I decided to try it again. I actually read the directions and positioned it correctly (with the inflation tube positioned on the top of the belt, my left side). It worked great while I was wearing it but as soon as I took it off the pain returned immediately. Obviously not able to wear it 24/7, but when it is used and used correctly it works!

Bottom Line: Yes, I would recommend this to a friend

I had two sized large Dr. Ho's Decompression Belts, an original and a guaranteed replacement. Neither one would hold the air after less than 3 weeks of usage (no it's not the valve). Dr. Ho's service was responsive to the first one but I haven't heard back from them after complaining about the second one. $250 for factory defects? What is your experience? Thanks.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I say no, it caused more pain than doing nothing did. I used the belt with the solid shell board that the belt attaches to. And in less than 10 minutes, I was done. It did nothing good, so I gave it to Goodwill. Sorry, but your product sucks!

Bottom Line: No, I would not recommend this to a friend

I WOULD NOT recommend this device!

I had one of these after my operations, lack of a better word, it’s a joke! It does not work like they claim, very uncomfortable. It leaks down, and did I mention VERY UNCOMFORTABLE?

Bottom Line: No, I would not recommend this to a friend

I tried it for about two weeks and then a small attachment that connects the belt to the pump fell off and I can't find a replacement. The belt is now useless to me. I've put money down the drain.

Bottom Line: No, I would not recommend this to a friend

I have had pain in my right leg due to my back. The Dr. Ho's Compression belt has not helped at all. I cannot not feel any support. I have a 32 waist so I ordered the small one. I have seen no effect at all.

Bottom Line: No, I would not recommend this to a friend

I called them in June and was told by the rep that it was to be covered by Medicare if I get a prescription from the doctor. I received the belt and it was defective. I contacted SMS, the company that sent it. They said they would mail me the label so that it could be sent back (waited two weeks) and was sent back.

Then I received a bill from SMS for the balance of the cost showing the belt was paid by Medicare for $1,295.00 and I was shocked since the ultimate package on the web costs only $304.94, that's quite a big difference! I contacted SMS and requested it be canceled but was told the replacement was sent 8/25 along with a return label.

I called them on 9/8 asking why I did not receive and to stop the delivery. I was treated so rudely and with such disrespect. They said that the belt would be delivered by UPS 9/9 and to refuse it. This has been the most horrible buying experience ever from beginning to end!

Bottom Line: No, I would not recommend this to a friend

I purchase the Dr. Ho's Compression Belt on TV and I went through my Medicaid because they told me that I qualify for the benefit. They billed Medicaid $1997, Medicaid paid $888, and now they're going to bill me $226. And the belt only cost $199 on TV. Be very, very careful if you are on Medicaid. They are trying everything they could to rip you off. The belt does not work at all. I'm returning the belt, and they better refund the money back to Medicaid.

Bottom Line: No, I would not recommend this to a friend

This is literally a floatation device and does nothing for back pain. I said what I had to say and that's it, it's garbage.

Bottom Line: No, I would not recommend this to a friend

The return policy is a lie. When you call to order the belt. everyone understands you just fine, but when you have a problem with the belt, as I did, no one understands you. They keep switching you from one person to another having you hold on up to and more than a half hour. My belt was the wrong size and they’ve said they’d send me another about 3-4 times and it’s been about a year and I still have not received it yet!

Bottom Line: No, I would not recommend this to a friend

We ordered the belt. It came with someone else's name and invoice on it so I called customer service. Since I ordered it via Medicare, I got the runaround. It took a total of eight back and forth phone calls before they finally sent us a return label for the mix-up. We tried the new belt, and it still didn't work. Six more calls and I finally decided that the deplorable customer service between the people in Canada and Georgia (the heavy accents leads me to believe the Georgia people are just a relay from another country), the conclusion is their customer service reps are the worst. You can find via a scripted service with little training. The belt is a good product but not to be used for true back ailments! Save your money and get a consult from a local physician it's free, and would probably last longer and be better for you in the long run! Find something else to throw your money at, this isn't it. No golden relief here!

Bottom Line: No, I would not recommend this to a friend