Dr. Ho's Decompression Belt

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Dr. Ho's Decompression Belt

Overall Rating

2.2

40 Customer Reviews

Summary

Dr. Ho’s Decompression Belt claims to provide in-home relief from chronic, acute back pain using gentle and effective traction, by using it for 30 minutes per session. Research shows that it may work but not always if you have certain underlying conditions.

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Customer Reviews

2.2 Stars out of 40 Reviews
5 Star:22% 4 Star:7% 3 Star:2% 2 Star:5% 1 Star:62%
30% Recommend This Company
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Posted on Nov 3, 2018

Did it work

By Katrina E., Tacoma, WA, Verified Reviewer

I say no, it caused more pain than doing nothing did. I used the belt with the solid shell board that the belt attaches to. And in less than 10 minutes, I was done. It did nothing good, so I gave it to Goodwill. Sorry, but your product sucks!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 117 People Have Voted

Posted on Jul 9, 2015

It is not a scam.

By Mary Thurman, Las Vegas, NV, Verified Reviewer

I have one and It works Great. Thanks Dr Ho. I just sent in my daughter's address so that she can get help with her back and leg pain.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 114 People Have Voted

Posted on Jan 13, 2019

Dr. Ho's Belt - poor quality

By Larry E., Kent Bridge, Ontario, Canada, Verified Reviewer

I ordered this belt some time ago and wore it as required. The smaller belt helped my back pain, but I found that the outside belt should have had a Velcro pad on it to keep it done up. What was on it was unsatisfactory. I then ordered the larger belt but found that was too large. I then found out that the cheap Chinese rubber that was in the bladder leaked and would not hold the pressure. As a result, I now have two belts that are not worth damn! The things lasted just long enough to get them by the warranty period.

I would not recommend these things to anyone. Just save your money, they are not worth what they are charging!

Bottom Line: No, I would not recommend this to a friend

Company Response from DR-HO'S

Feb 22, 2019

Hi Larry, we are sorry to hear you didn't like the design of our belt. We do currently have velcro to keep the belt done up. In addition, we offer a 1-year warranty on all our products. We would love the opportunity to speak with you to troubleshoot your unit (sometimes it's the valve that needs to be tightened to maintain pressure). Can you please reach out to our Customer Care team at 1-877-374-6669 so we can assist?

Helpful Review? 87 People Have Voted

Posted on Jan 19, 2019

The customer service

By Rocelia M., California, Verified Reviewer

I called three times. The first time I gave all my information to the woman and she'd put it in the computer. The second time was to check on the status, and the supervisor said that they had none of my information at all and asked if I called the same number as before. The last time I called was within the hour, and when the woman answered, I asked to speak to the supervisor because I wasn't going to go through what I had before. After a short hold some woman came on the phone claiming to be the supervisor and asked how I was getting the belt, (insurance, cash or Medicare), I told her that she sounded like the woman that answered the phone and that I'd call back later. Horrible customer service unless you talk to a real supervisor.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 85 People Have Voted

Posted on Jan 11, 2019

2 in 1 back relief belt

By Andy M., Cardinal, Ontario, Canada, Verified Reviewer

The only relief I got was in my bank account. Save your money. Go and see your doctor...it's cheaper and it "WORKS."

GOODBYE Dr. Ho Ho Ho. I would not recommend this belt even to my worst enemy.

Bottom Line: No, I would not recommend this to a friend

Company Response from DR-HO'S

Feb 22, 2019

Hi Andy, we are sorry to hear that you didn't like our belt. We would love the chance to talk to you to walk you through troubleshooting fit, and how to use it. Please call our Customer Care team at 1-877-374-6669.

Helpful Review? 83 People Have Voted

Posted on Feb 11, 2019

Scam, beware!

By Paul S., Albany, NY, Verified Reviewer

They take your Medicare insurance information then tell you that you're approved for the belt. Then they tell you that you're going to have to talk to another doctor in their network who will contact you at a later date. Keeping in mind they already have your Medicare number, and your personal contact information attached to the number! Even your place of residence...don't do it! PLEASE. I'm contacting BBB...

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 80 People Have Voted

Posted on Jan 10, 2019

Worst company I've ever dealt with

By William M., Hazlet, NJ, Verified Reviewer

I just had the worst experience of any company I've ever dealt with! I've had four strokes and a heart attack due to a-fib. I also have back problems and a friend let me try Dr. Ho's back brace. I am on Aetna Medicare Advantage program. I called Aetna first and advised that I needed Dr. Ho's back brace for the traction aspect and they advised me that it was covered, but I would be responsible for 20%, which was fine.

I called Dr. Ho's number 800-319-4976. They told me that they wouldn't bill Aetna and I would have to pay for it myself, because they said Aetna would not pay for it. I offered to give then Aetna's phone number and that I just got off the phone with them and yes they would pay for it. I gave them my debit card number for the 20% not covered by Aetna, and the women kept trying to charge me more. I can't put out more as I have a cardiologist, neurologist and General Practitioner that all prescribe expensive medicines. She had the audacity to tell me I need the belt even though without my medications I will have another stroke or a heart attack. It didn't matter to her as long as she sold me a back brace. Due to my strokes, I have to record my phone calls. I told her that by the time I was done I had to check my blood pressure and heart rate.

Apparently, Dr. Ho doesn't prescribe to the Hippocratic Oath but the hypocritic oath. I want and deserve an apology for the way I was treated. I am copying this message and will be sending it on to any other addresses I feel will be pertinent, I will bring the copy of the phone conversation to my doctors and chiropractor.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 77 People Have Voted

Posted on Oct 12, 2018

Never received

By Ray E., Lousiana, Verified Reviewer

I ordered and paid for this, but did not get the belt. I cannot get them to answer me at all. Where is my belt or money? I ordered and paid for it on eBay, but I did not get my order. I tried to get an answer but cannot get them to answer me.

Bottom Line: No, I would not recommend this to a friend

Company Response from DR-HO'S

Feb 22, 2019

Hi Ray, we do not sell our product on eBay. If you purchased from eBay, you should contact the seller via the channels provided there.

Helpful Review? 75 People Have Voted

Posted on Jan 17, 2019

Worthless

By Lee L., Sandy Springs, GA, Verified Reviewer

My 86-year-old dementia mother bought this online TWICE. The first time, it was too big for her very small waist. I called to return, it was easy as long as I had the receipt.

Well, she ordered it AGAIN, completely forgetting the first experience of it not fitting and too cumbersome to manipulate all the belts, pump, etc. Mom thought this guy was a real doctor. He is a DC. I like DC's but not these kind that prey of peoples' pain and make confusing contraptions that elderly can't use.

This time, I cannot find the receipt...dead in the water. No way to return it. Besides, they charged her Medicare, I am sure the entire amount of $250+! No wonder we can't afford Medicare...because of scammers like this guy.

BTW, I tried to call the 877 #, the wait was OVER 45 minutes the recording said...probably LOTS of returns!

Bottom Line: No, I would not recommend this to a friend

Company Response from DR-HO'S

Mar 14, 2019

Thank you so much for your comment! We appreciate you understanding our position in that we want to be able to help people as much as possible, but we need a way to track returns.

Helpful Review? 72 People Have Voted

Posted on Jan 10, 2019

Trash

By Jim H., Ohio, Verified Reviewer

I received the belt a few days ago. Placed the belt around my waist. Pumped it up, stood up, and within the usual 60 seconds, the pain was exactly as always. Just another TV scam. A complete waste of my money and time. I tried it in several different positions. No difference.

Bottom Line: No, I would not recommend this to a friend

Company Response from DR-HO'S

Feb 22, 2019

Hi Jim, we would appreciate the opportunity to speak with you to troubleshoot the fit and use of the belt. Please reach out to our Customer Care team at 1-877-374-6669 so we can assist. Thank you.

Helpful Review? 66 People Have Voted

Posted on Mar 8, 2019

Not for use if got arthritis

By Lady L., New York, Verified Reviewer

Really Dr. Ho? Best technology you can come up with is a pump? Did you steal that idea from your kid's bicycle? So anyone who has arthritis in the hand, wrist or arm joint pains, cannot use your product, which in turn is the majority of the older population...40+ and up!

If that's your best idea for a back pain reliever belt, then you're no real doctor. Get back to the drawing board, and put a bit more thought into the technology into your product.

BTW, your products are way overpriced. Which could only mean you're a greedy scammer.

Bottom Line: No, I would not recommend this to a friend

Company Response from DR-HO'S

Mar 14, 2019

Hello Lady Love. Decompression technology has been used by professionals for many years to help with back issues. Many people who suffer from arthritis in joints like the wrist or hands prefer to use our Pain Therapy Systems. The combination of TENS and EMS help to reduce swelling and alleviate pain and tension.

Helpful Review? 62 People Have Voted
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