Dr. Marty Nature’s Blend

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Dr. Marty Nature’s Blend

Overall Rating

4.5

672 Customer Reviews

Summary

Dr. Marty Nature’s Blend is a brand of dog food in which all ingredients are raw, freeze-dried, and packed with fats and proteins that can be beneficial to your dog. The ingredients are good but the price is high.

Write a Review

Customer Reviews

4.5 Stars out of 672 Reviews
5 Star:69% 4 Star:20% 3 Star:2% 2 Star:2% 1 Star:5%
91% Recommend This Product
Start your review of Dr. Marty Nature’s Blend:
Sort Reviews By

Posted on Jun 10, 2019

Bad customer service

By Kevin W., Florida, Verified Reviewer

I ordered online 3 bags and checked my email for a confirmation. 15 minutes later no confirmation so I resent the order and noted an immediate online confirmation. Next two email confirmations hit my email. I immediately sent an email canceling the second order (it was Memorial Day so I understand no one was available for a phone call). No response to my email. Next day I called the company and was told they could not cancel the duplicate order. I was very unhappy. The service person did not care at all and provided me a return form so I could carry their second order to the post office and pay return shipping.

Both orders arrived in one box. Now I determine that $30 worth of their dog food will only last my 35-pound dog 3 days. I'm letting Robby eat the first bag then will return it all and hope they honor their refund policy. I used Visa so expect no problem.

I would not recommend this company. Their sales video is materially misleading by not addressing the cost per day.

Bottom Line: No, I would not recommend this to a friend

Company Response from Dr. Marty Pets

Jun 11, 2019

Hello Kevin. I apologize that our email notification system did not send a confirmation promptly, leading to some confusion. I am sorry to read your review of our customer service. We hold our customer service agents to high standards and I regret that you did not receive the treatment you deserve. Our fulfillment center works hard to ship orders as quickly as possible, so that customers may receive their purchase in a timely manner. Unfortunately, once an order has shipped, we cannot stop the order. As dog’s sizes and nutritional needs may vary, we provide a serving size recommendation of Nature’s Blend on our official website. Due to these variations, there is no standard cost per day. All orders that are returned receive a refund upon 5-7 business days of arrival at our fulfillment center. As a courtesy, I would like to refund your purchase without any need for return. Please email me at kat@drmartypets.com so that I may have more details on your customer service experience and issue your refund right away.

Helpful Review? 12 People Have Voted

Posted on Feb 27, 2020

Update

By Charlotte M., Douglassville, PA, Verified Reviewer

Thank you for your reply. I was contacted by another person from your company and I was issued a refund. I appreciate that and I am just so sad that I will no longer be able to use the product because of the formula change. I don't know what was changed, but as soon as we got the new shipment, I noticed that the food looked different than before and the first dog was sick that evening. The following two days, 2 more were sick and wouldn't eat and one of them was so severe that he was hospitalized at the ER vet. The only thing they had to eat was Dr. Marty's, and I was just stunned because I have had such great results for the past year that I have been feeding it to them. I have a 501c3 dog rescue and I am rehabilitating dogs that have conditions due to poor feeding habits, so I was thrilled with the results I got after starting them on Dr. Marty's. I am just so disappointed that it has changed and I am now trying to find another product. As a rescue, I cannot afford to have a lot of unnecessary vet bills because there are so many other things that the dogs need. Although I truly appreciate the refund and the customer care that you have extended, I believe the only real solution for me would be to have the previous formula restored. Thank you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 14, 2020

Shady business practices

By Jon N., Encino, CA, Verified Reviewer

The first time I ordered this food for my dog, they charged my credit card for a second order for twice the amount. They eventually resolved the issue. Two days ago I placed another order for 3 bags and called them because I checked my card and they placed a second order for 6 bags. I called them and they told me that the $160 charge would come off because it was pending. Today I checked my card and both charges of $90 and $160 were posted. They need to be investigated about fraudulent charges.

Bottom Line: No, I would not recommend this to a friend

Company Response from Dr. Marty Pets

Mar 16, 2020

Hello Jon. My name is Kat and I am with Dr. Marty Pets. I am sorry to hear about this very frustrating experience. On behalf of everyone at Dr. Marty Pets, I do apologize for the inconvenience. We strive to always make sure that our customers have a seamless experience and it is upsetting to hear that this was not the case for you. I appreciate you bringing this to my attention so we can make sure this does not happen again in the future. I just checked our system and see that the proper refunds have gone through. Please email me at kat@drmartypets.com if you are still experiencing any outstanding issues. I wish you and your dog a wonderful day.

Helpful Review? 12 People Have Voted

Posted on Oct 19, 2020

Best ingredients ever!

By William P., Palmetto, FL, Verified Reviewer

I bought this product for my senior dog, he was beginning to put on some weight and was turning his nose up to his usual food so I began adding it as a topper. I mix it with a powdered raw food to mimic chunks and wet and he gobbled it up. I started using more Dr. Marty's and less dry kibble and now he is exclusively eating a raw/dehydrated/freeze-dried diet and thriving!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Raw

Multi sourced protein

Convenience

Price

Helpful Review? 12 People Have Voted

Posted on Jan 19, 2020

Not a good experience for my 10-year-old shelter cats...

By Marsha M., St. Petersburg, FL, Verified Reviewer

My husband and I adopted 2 10-year-old shelter cats. One is blind and has high blood pressure. The other is old but they needed to stay together. We were happy to step in and give them a home. I want these cats to have a good life. I tried Dr. Marty's food and they would not eat it. I mixed it with their other food. I tried for several days. I determined that this is not the best "fit" for these cats. It may be a great product for some pets. It was a hassle to return and I sent it back priority mail, insured. I hope it works for other pets. It just did not work for my new "senior cats."

Bottom Line: No, I would not recommend this to a friend

Company Response from Dr. Marty Pets

Jan 21, 2020

Hello Marsha. My name is Kat and I am with Dr. Marty Pets. I am sorry to read your review of Dr. Marty Pets. We have many satisfied kitties that love our Nature’s Feast but we understand that we may not be the best fit for all cats. Dr. Marty Pets always advises our customers to consult their pet’s veterinarian prior to making any changes to their diet, as results may vary. Thank you for taking the time to share your story. We appreciate all the feedback we receive. I wish you and your two cats a great day.

Helpful Review? 11 People Have Voted

Posted on Jul 28, 2020

Explosive diarrhea

By Andrew M., New York City, NY, Verified Reviewer

Hi all,

I am feeling so worried about our dog, Morton. He’s our sweet, little, 3.5-year-old, 45lb Bassett/Dobbie mutt and we’ve never had any health issues in the past. He’s actually a bit of a tank, whom we loving joke is "our little trash goblin" due to his fondness for street finds (which we obviously then have to pry out of his mouth - yuck?). But never any health problems.

We were so excited to start him on Dr. Marty’s Nature’s Blend because we love our little goblin and want him to live forever. We were so excited yesterday morning when we began to introduce the food to his diet and he LOVED it.

We have only been giving him 3/4oz with each meal (roughly 50 pellets) in addition to his usual 1 cup of dry food (grain-free, etc).

We did this yesterday morning and evening for each of his meals, and then this morning, for his 3rd Dr. Marty meal, we added a 1/2 a scoop of the ProPower Plus Digestive Supplement.

After his breakfast, we took him for his morning walk and HORROR. Pitiful bouts of panting, trembling, and explosive liquid diarrhea. Sorry. It was too soon after his breakfast for it to be the ProPower Plus Digestive Supplement, so it must be the Nature’s Blend.

He needed to go out 3 hours later for round 2 of more diarrhea. My poor puppy! He’s so pitiful. What should we do?

Is it Salmonella? Listeria? Should we take him to the vet?

We will obviously not give him any tonight or tomorrow morning, but should we stop altogether?

I’m so disappointed - I was really excited about this food.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Few ingredients

My dog liked it

Diarrhea

So expensive

Company Response from Dr. Marty Pets

Jul 29, 2020

Hello Andrew. My name is Kat and I am with Dr. Marty Pets. I am sorry to read about your experience with our Nature’s Blend and ProPower Plus. This is not a typical reaction, and I have forwarded your review to our Customer Relations department so that they may contact you for more information. Dr. Marty Pets always advises our customers to consult their veterinarian prior to making any changes to their pet’s daily feeding or supplement regimen, as results may vary. We are unable to provide any medical advice for Morton and urge you to seek veterinary care. We truly wish the best for Morton and our Customer Relations department will be in touch with you soon. Please feel free to reach out to me at kat@drmartypets.com if you have any additional questions. Have a safe and wonderful day.

Helpful Review? 11 People Have Voted

Posted on Oct 14, 2020

Amazing improvement in old dog

By Jerry F., Knoxville, TN, Verified Reviewer

We have an older Labrador Retriever who was having trouble moving about or crawling up on the couch to sit with my grandkids. My son-in-law kept referring to how we will bury her when she goes and if we might want to put her down one day. When I took the time to listen to Dr. Marty's presentation about nutrition it made sense that most dog food starts out as that which is unfit to feed a human. Then fillers bulk it up, and the whole mixture is cooked to death and dried into brown kibble. So, I thought I would at least try it to see if I might give her improved health.

To my surprise, only a few days into using ProPower Plus sprinkled on her regular food and offering the Nature's Blend food as a treat (a couple of handfuls) each day, she changed from lying down while she ate to excitedly running to her bowl and eating with enthusiasm. She also went from barely able to crawl onto the couch to jumping on the couch to happily interact with family members again. I truly believe these two products have improved and hopefully extended her life.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

It has brought back her excited nature to be with the family

It's too expensive to feed a Labrador just the Nature's Blend

Helpful Review? 11 People Have Voted

Posted on Apr 21, 2022

It’s a miracle

By Libby C., Ontario, Canada, Verified Reviewer

My boxer is 9 years old and has suffered with a belly issue since she was a puppy. Every time she eats she was having a hard time digesting and the next day she would have diarrhea and a gurgling stomach, which caused her pain no matter what I fed her. Until I tried Dr. Marty's Nature Blend freeze-dried food. She has had the best belly since. It truly is a miracle. Thank you Dr. M.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to feed

Easy to digest

My dogs love the taste

Can’t buy it locally

Bigger bags would be nice

Helpful Review? 11 People Have Voted

Posted on May 29, 2019

Good, but way too expensive

By Sharyn G., Houston, TX, Verified Reviewer

The product is good, we are now on bag #3, I don't really see much of a difference, I have 2 dogs who are always happy...I won't be ordering anymore because 1) the bags are way too small, with 2 dogs it lasts less than a week, and 2) the cost to feed the 2 of them with this product is much too costly for anyone...I'm just being honest.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jul 30, 2019

2 and 1/2 pound Yorkie with pancreatitis

By Betty M., Versailles, IN, Verified Reviewer

I read one review about a small Yorkie getting pancreatitis after eating this food. I have an 8-year-old Yorkie that has had pancreatitis for several years. I was told I could not feed her any human food and she was to eat only the vet prescribed healthy food. I tried their wet and dry and every brand they had and she would not eat it. All of it was expensive and she had hard stool. I do not want to starve my dog to the point they have to eat what my vet prescribed for them. Molly has been eating Dr. Marty’s Natural pet food without starving her. I give her only nine pieces twice a day. She has been on it for a week or so now. She has not had any stomach issues as yet and I am hoping she continues to do good. This food is no more expensive than the vet's brand of foods they recommend. Molly would still vomit eating their food. She so far has not vomited at all on Dr. Marty’s. I think some vets only recommend the brand of food their office promotes. Molly has her energy back already and doesn’t always want to chew on something like before. I really hope she continues to do good on this food.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Dr. Marty Pets

Aug 15, 2019

Hello Betty. My name is Kat and I am with Dr. Marty Pets. I am pleased to read your review of Nature’s Blend. It must be such a relief to see that your dog has not experienced any stomach issues while on this diet. Dr. Marty Pets always advises our customers to consult their veterinarian prior to making any changes in their pet’s daily regimen, as the veterinarian will be able to make the best recommendation with all the information available. Thank you for taking the time to share your story. We genuinely appreciate all the feedback we receive. I wish you and Molly a wonderful day.

Helpful Review? 10 People Have Voted

Posted on Aug 13, 2019

Won’t stop throwing it up

By Jennifer H., New York, Verified Reviewer

I have emailed the customer service a couple of times now and they won’t reply. It’s very disappointing as my cat was throwing up the food. I am still trying to mix it in so she does not notice the new food as much. Also, I ordered one bag and they charged me for four. I guess I will have to chargeback my card as no one seems to work there. 100% money-back guarantee...I have yet to see that, unfortunately.

Bottom Line: No, I would not recommend this to a friend

Company Response from Dr. Marty Pets

Aug 14, 2019

Hi Jennifer. My name is Kat and I am with Dr. Marty Pets. I am sorry to read your review of Nature’s Feast. We have many satisfied kitties, but we understand that results may vary. We always advise our customers to consult their pet’s veterinarian prior to introducing any new food into their daily regimen, as the veterinarian will know your pet’s complete medical history. I see on your account that a Return Authorization was emailed to you on August 7th. As a courtesy for your trouble, I would like to offer you a full refund for your purchase. Please email me at kat@drmartypets.com so that I may process this as soon as possible. I would like to apologize again for your experience with Dr. Marty Pets. I look forward to receiving your email. I hope you and your cat have a wonderful day.

Helpful Review? 10 People Have Voted
Showing 56-66 of 672

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.