Fabletics

I skipped the month on November 1st and on November 13th they STILL CHARGED ME. They made up excuses for why I was charged. This is a SCAM. I went to cancel my membership and they kept trying to convince me to stay. Biggest scam I have ever witnessed. Why am I still getting charged $50 when I skipped the month? They do not put money back in your account either. They make you spend the member credits. BEWARE.

Bottom Line: No, I would not recommend this to a friend

Do not buy from this company. They set up an automatic $50 charge when you buy from them. They charged me almost two thousand dollars, and I have been trying to get $600 of it back for over 6 months! Every time I speak to a new rep, I’m told "give us two more weeks and we will fix this."

NEVER BUY FROM this company!

Bottom Line: No, I would not recommend this to a friend

I decided to try the 2 for $24 leggings and they were very "meh." Stiff fabric that was not very comfortable and honestly kind of scratchy. Victoria's Secret leggings are way more worth the price to me (Fabletics leggings normally retail for $85). It is also ridiculously difficult to cancel your $50 a month subscription. You have to either chat with a live agent on the phone or computer and they try to spend 15 minutes offering you things to get you to stay. It took me forever to just cancel my account, this was not worth it to me at all.

Bottom Line: No, I would not recommend this to a friend

I just canceled my membership with the site. The clothing is ok; I don't believe it is top quality. A majority of the time, the items that you want are sold out or not in your size. The customer service is the worst that I have encountered. They take money from your account every month, which is stated in the Terms, and give you credit on the site. Then they won't allow you to use the credit and discounts on the site. Total rip off, the credit is actually money taken from my account.

Then when you try to cancel your membership the customer support person "Chloe" has no patience with you, she asks a question, and when it shows that you are typing, she tried to end the chat. Also, included with every purchase is a stupid magazine subscription, so if you don't delete it before checking out, you have multiple magazines coming to your house that you don't want.

The selection of items is very limited. The website is slow and not responsive at times. I'm sure that I could find the same quality clothing at better prices with better customer support.

Bottom Line: No, I would not recommend this to a friend

They took my money even when I skipped the month, and then it turns out that those 50 USD are NEVER compatible with sales or promotions. That means that other people get to pay 15-20 USD per leggings, while you can buy only 1 legging with those 50 USD! They say on social media "send us a message, we're happy to help," but they never replied to me and many others. I checked myself for months and credits never were compatible with promotions, you get punished for paying their subscription! See their Instagram page, it's full of people wanting to cancel as soon as they can use their credits. Just don't, avoid yourself a headache.

Bottom Line: No, I would not recommend this to a friend

They charge you $49 a month to be a VIP member, which then excludes you from all promotions, leaving you to pay top dollar! You think your monthly fee is credited for future purposes, but they convert it to "credits", so you don’t know how much money you even have to spend. Then when you cancel, they keep your credits, otherwise known as your money! They should be shut down! Don’t join, you’ll regret it. Shame on Kate Hudson for being a part of this corruption!

Bottom Line: No, I would not recommend this to a friend

This company is RIDICULOUS! I canceled my VIP membership three months ago but was continuously charged the monthly fee of $50. Fabletics would not refund my money and told me I was only able to spend the money through their site and use the credit to buy more stuff from them. I have since canceled the membership AGAIN, and will be contacting my bank to decline any charges from this company!

Bottom Line: No, I would not recommend this to a friend

I canceled their order and they still charged me! Are you kidding me? Then they tell me it will be credited back to my account between 5-7 business days, yet were so quick to take the money out of my account in the first place. Poor customer service.

Bottom Line: No, I would not recommend this to a friend

I went to their website following a black Friday ad on Facebook. The prices looked reasonable, so I bought a couple of things. In the whole process, giving my information to sign in, I did not read anywhere about the membership fee. Either I was blind, or it was in very tiny letters. The clothes were ok, but I wouldn't buy them for the full price as they are not that good quality.

A month late I checked my bank statements and got a £44 charge from Fabletics. As soon as I realized it was a membership fee, I called my bank to cancel any subscription with them. I found the whole thing a bit dodgy and disappointing.

Bottom Line: No, I would not recommend this to a friend

I was so excited to try out Fabletics - too bad it didn’t live up to what I thought it would be. In my opinion, quality wise - it is lacking. I have now bought 6-7 sets of clothes and each and every one of them has a hole somewhere. I wash all of my exercise clothes in cold water, with like colors and never dry them. I haven’t had them for long either. Another downside, the "credit" that you pay for monthly, does not work for the sales that go on throughout the months, or the big sales. For example, I have a credit right now - there is a huge end of the year sale, but I cannot use my credit (only if I want to pay full price). I really would like to know what the deal is with having to pay $50 monthly, but not being able to use it towards sales? Ridiculous. I’d rather wait for the Lululemon sales because I know the quality, and I do not need to subscribe. Will be canceling my membership.

Bottom Line: No, I would not recommend this to a friend

I received a sports bag for Christmas and wanted to exchange for another color. I am an avid Athleta customer and buy all my workout wear there. My sister-in-law loves Fabletics so I thought I would check it out. Not only could I not exchange my bag for another color, they didn’t have any other color, but I couldn’t exchange for anything. I needed some thong panties for under yoga pants. They only had M and XL. I could not figure out what size I would be. I was told I could not try them on (over my own panties, of course) and could not exchange or return if they didn’t work. The staff was uninterested and unconcerned about helping me at all. Worst customer service ever. I was going to buy the panties but ended up leaving the store, never to return. I buy a lot of workout clothes. I guess if you are a member you get treated better? A mystery to me. At Athleta, you can try it, workout in it, and if it doesn't work for you, they take it back. Great quality, so I rarely return, unless it’s an online purchase and doesn’t fit. At Soma, an underwear store, I have always tried on panties.

I guess Kate Hudson isn’t involved in the business plan of this company. Good businesses are built on customer service, this one is sorely lacking. The sales girls were ambivalent to me, could be temporary Christmas help. I even asked for a tape measure, they didn’t have one. Regardless, I would never recommend this company to anyone.

It was hard to even give one star.

Bottom Line: No, I would not recommend this to a friend