Flawless by Finishing Touch

Liked how it worked but it had a VERY short life. It would not work at all after replacing the original battery. I liked the product concept and convenience so I purchased a second one and had the same issue with no response from the company. Too bad, as I won't even think of purchasing the newer products or recommending it to anyone else.

Good marketing, product design, and packaging have made this a high profile item. Poor product results and poor customer service can sink it.

P.S. The little $9.99 facial trimmer I bought 20 years ago is still going strong.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

I am very happy with both the facial hair AND the brow Flawless Touch products. I have been using mine a couple of times a week, have experienced no irritation and the hairs come off easily. I took them to work to show the girls and I think you will be making more sales!

Bottom Line: Yes, I would recommend this to a friend

I received mine in December 2018 and the motor has gone out on mine. It does work good, and it's a great idea, but I use Energizer Max batteries and it eats them up after two uses. I use it for peach fuzz on my face only. Whoever came up with this idea, good for you, but can you improve the motor so it lasts longer and doesn't go through so many batteries? Maybe you can make it rechargeable, like the one for your legs?

Bottom Line: Yes, I would recommend this to a friend

I love all of my Flawless. My Flawless for legs is GREAT and the one for the lips is wonderful, no more waxing for me. But the last one I bought was not worth buying, the Flawless Body is not worth anything, I was really disappointed with it. Please DO NOT waste your money on it.

Bottom Line: Yes, I would recommend this to a friend

Once ordered the shipment took forever/over a month to reach with no updates or information about delivery time/status. Any number of calls to their Customer Service number to enquire about the status of shipment and delivery date yielded no results. After getting connected, the calls just dropped every single time. No update either on the delivery status with a tracking number of the shipment. Delivery date just kept getting pushed and pushed with no notification or intimation from Flawless or shipper. The few times that the calls went through to their CS, there was an eternal hold with the repeated recorded message to check status on site and then the calls just dropped. Never ever have I experienced so much frustration and lack of response over any online order. Meanwhile, when I realized that this product is available in stores for a much lesser price and wanted to return it, discovered that not only is their price more on their site but I also had to pay for return shipping and handling. This is unheard of and most unacceptable.

Hence I want future buyers to be cautioned and made aware never to buy products from Flawless on their site. Not only is the price more...more importantly, very irresponsible and pathetic, and almost non-existent after-sales customer service.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

The razor is amazing, works great, but the replacement heads I have ordered do not fit any of the 4 units I have purchased. What are we supposed to do?

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

I bought my Flawless Finishing Touch facial hair remover 11 months ago from my local Walmart store, and it is one of the best beauty purchases I've made. I use my Flawless daily, and I purchased the replacement heads from Walmart's website.

Before I used Flawless, I used to use disposable razors, which would sometimes nick my skin and leave small scars. My Flawless causes me no irritation, removes the hair quickly as long as I use it in circular motions, and the device is easy to clean when I remove the head and clean it with the tiny brush that came in the original package. I pretty much clean Flawless after every use.

My advice is to use Flawless on clean and dry skin that has no lotion or makeup on it for best results. You may need to go over certain sections of your face with Flawless a few times to get the hair off, but it will come off. You may need to hold your skin and keep it taut with one hand while you work the Flawless with your other hand, especially if you're working on the contours of your face such as your chin. Otherwise, the razor head will pop off and you'll have to keep cleaning it and putting it back on again.

I've replaced the battery a few times, but that's fine. I love this tool so much, and I also purchased the Flawless Nu Razor for removing body hair as well as the Flawless eyebrow hair remover.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Worked maybe 3 times and stopped working. We did everything we could and it doesn’t come on. The light works, lol. I have tried the flawless finish razor electric but it doesn’t work either.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Can't open it to install the battery! Seems like a common problem. Do not throw your money away! How dissatisfied. And so are many others. Definitely doesn't deliver what is promised. Long-term stubble....skin issues...

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I searched the paperwork but there is NO WAY to open a battery case to install the battery. The unit is totally useless as a result. These people who mention changing the battery figured out something I can't. What junk!

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Had to quit using the razor for your face. I have always had a clear complexion, but now I have so many ingrown hairs I look like a 16-year-old with extreme acne. Do not buy!

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend