Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jun 10, 2019

True to their word

By Ted W., Rochester, NY, Verified Reviewer

My wife and I have been on this program since August 2018. I am not going to lie, the first 3 months were very difficult because the creditors were calling and trying to make deals with me but I followed FDR instructions to the letter when answering the phone.

After month number 4, the calls ceased and my deposits every 2 weeks started to grow.

FDR actually made a settlement with 1 of my creditors in April 2019.

I was just informed in May 2019 that another settlement had been reached with a 2nd creditor!

If necessary, you can also add more creditors to your account after 6 months of being enrolled with FDR.

FDR negotiate with creditors without you having to worry about the details or the headaches of dealing with creditors harassing you, and so far, it has been usually about half off the balance.

I have been in the program going on month 10 and so far so good.

I have been on time with my payments and have watched the short videos provided on their website.

My advice to you if you are new is this:

1. Make automatic payment arrangements.

2. Watch the short 2-minute videos on the website.

3. Set up your e-mail address to receive notifications concerning settlements, website changes, etc...

4. Check your FDR website every now and then.

FDR has been on top of things so far.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 10, 2019

Thank you for sharing your experience, Ted. You have some great tips for prospective and current clients. It has been our pleasure to make good on our word to you and your wife. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 11, 2019

Removing a credit card from my profile

By Sue H., Hemet, CA, Verified Reviewer

Very professional. Associate explained the issue to me and corrected it while I was on the phone. Extremely happy with Freedom Debt Relief. The progress I’ve made with my debit is super amazing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

Thank you for providing your feedback, Sue! We are happy to serve you as a member of the Freedom Family and look forward to resolving all of your remaining accounts. You can check on your program progress online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 12, 2019

Great

By Pamina A., Council Bluffs, IA, Verified Reviewer

The team member I worked with was terrific! He talked me through the entire process and explained it well. I was relieved to find a solution that works for me. The process was simple and easy to understand. I appreciate the care and understanding of everyone I spoke to.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

Thank you for sharing your feedback, Pamina. It is wonderful to hear you have been satisfied with the dedication and care our employees have shown you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 12, 2019

My debt pay offs

By Julia G., Mission, TX, Verified Reviewer

I'm very grateful and blessed to have come across this site. Freedom Debt Relief, it has given me peace of mind while I've been struggling after I claimed fraud in my bank account. I'm still in this predicament. But thanks to you I'm more at ease with my situation. I've come across members of this program that have been awesome representatives of this organization. I'm proud to say you have made me feel so well considering I'm not technology savvy. I've had so many emails that I was afraid to open because I didn't know what to expect. But I received a text that you weren't able to get your monthly payment, so that worried me and I called your Service Department and guess what, it was the most beautiful experience I've ever had. The person I talked to was awesome and amazing that I felt so well taken care of. Thanks for your wonderful services, that I'm going to let my friends in trouble with debt to get of hold of Freedom Debt Relief for their own peace of mind.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

Thank you for sharing your experience as a member of the Freedom Family, Julia. It is a pleasure to serve you and our team would like to assure you, we are here to support you through this process. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jun 12, 2019

Great relief

By Len B., Fountain Valley, CA, Verified Reviewer

So happy and it makes me worry-free when I enrolled Freedom Debt Relief. My greatest regret is I did not do it so soon. They are extremely helpful people and you can assure that they will do what they have said and you can trust me them.

Freedom Debt Relief, thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

Thank you for sharing your story, Len. It is our honor to have you apart of our Freedom Family and we would like to extend our congratulations to you for taking this step to resolve your debt. You can check out all your program progress online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 13, 2019

Just sayin!

By Rob C., Florida, Verified Reviewer

So far I have been relaxed with no worries. FDR seems to be working and I like the way they keep in contact with me. I am relatively new to the program, no settlements thus far but like what they are doing!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

What great feedback, Rob! We are excited to have you as a member of the Freedom Family and look forward to sending you your first offer! If you have any questions or would like an update, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 2 People Have Voted

Posted on Jun 17, 2019

Freedom Debt Relief

By Jackie W., Arizona, Verified Reviewer

I am very happy that Freedom Debt Relief has helped me dissolve my debts. I can finally sleep at night knowing they're helping me. They have been extremely kind, explained how this is done with my creditors.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

We are happy to assist you, Jackle. Thank you for sharing your kind words about our program and we look forward to graduating you as a 100% debt free client! You can check on your program progress online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2019

Excellent service!

By Kaitlyn Y., Pearl River, NY, Verified Reviewer

The representative Jared who helped me with the enrollment process was extremely professional and courteous. He ensured that he informed me of every detail during the process. So far, I’m extremely impressed with the services I’ve been receiving from Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

Thank you for taking the time to give us your feedback, Kaitlyn. It is amazing to hear you were satisfied with your Certified Debt Consultant, Jared. We are here for you when you have any questions or simply would like an update! Our Customer Service Representatives are ready to help and can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2019

FDR to the rescue!

By Jeff M., Alabama, Verified Reviewer

I found myself in a pickle, so I called FDR to see what options I had. Turns out I had a couple of them and they BOTH fulfilled my needs. FDR was totally professional and helpful, told me what to expect and explained things thoroughly. Couldn't ask for a better experience! Freedom Debt Relief, it just doesn't get any better!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

We welcome you to our Freedom-Family, Jeff. We are thrilled we were able to provide you some unique options to fit your situation. If you have any questions or simply would like an update on your progress, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Helpful Review? 1 Person Has Voted

Posted on Jun 18, 2019

Telephone conversation

By Michele S., Muncie, IN, Verified Reviewer

When I called FDR, a very friendly voice answered and introduced herself to me, and asked how she could be of assistance. She also thanked me for identifying myself thru the telephone prompt. She was able to address my concern, and put my mind at ease, and reassured me that the email I had received was legitimate. She then thanked me for being an FDR client/customer and wished me a good day, and to never hesitate to call if I had any other concerns. She was very professional. Thank you, Carol, for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

We're happy to hear about the amazing service you received, Michele! It's great knowing all your questions were answered and you now have peace of mind. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 19, 2019

Trustworthy business

By Colleen M., New York, Verified Reviewer

Everyone was clear and polite, friendly, and patient. They answered all my questions. Very professional and helpful. I look forward to resolving my credit card debt with this company. They are honest and upfront with everything I need to know. I was relieved handing my account over to them and being a part of the whole process.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Thank you so much for your positive feedback, Colleen! We're excited to resolve your debt and help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 20, 2019

Guardian angels

By Tammy O., Bulverde, TX, Verified Reviewer

I am so happy I decided to call Freedom Debt Relief. Until a recent hardship, I have never had to resort to debt consolidation and quite frankly was nervous and embarrassed by it. However, EVERY representative that I have encountered has been extremely kind, helpful, and uplifting. Thanks to Freedom Debt Relief I’ve had a huge weight lifted off my shoulders and I can see a light at the end of the tunnel. Freedom Debt Relief has truly been like a guardian watching over me!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Freedom Debt Relief is excited to help you achieve your financial goals, Tammy! It's great knowing our program has brought you peace of mind and we will continue to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 22, 2019

Big thank you

By Paula F., Cape Charles, VA, Verified Reviewer

It was a decision I made five years ago, overwhelmed in debt, most of my life. Starting retirement, I had to stop and rethink my lifestyle. My journey was rough, but as the debt balances were getting resolved, Freedom worked with my needs each time I needed to make adjustments to stay with the program.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Congratulations on your success in our program, Paula! We're glad we could help you achieve a better financial future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 24, 2019

Customer service

By Stacey T., Houston, TX, Verified Reviewer

Delicia was the first customer service representative that really looked deep into my account and explained to me exactly what happened and how it would be fixed. I had been very discouraged when my exit date came and went only to find out in December one of the payments were never cashed by FNB. I was never notified of this and it sent me into 4 more months. My biggest concern is even though you can call at any time, once they have sent a message to leadership, I was never contacted or up dated about the issue which left me stressed and confused. I was only ever told to call back in two weeks. I hope to be completed soon. Other then this last problem, I have had a wonderful experience and am very grateful to your company for helping me out of debt and learn new skills to stay out of debt. I would 100% recommend this company and have.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2019

Thank you for your thoughtful review, Stacey. We work hard to negotiate great settlements for you and we are happy to hear that you are pleased with your savings. We apologize for the delay, creditor issues can take time and we are so thankful for your patience. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 24, 2019

I wish I knew about this company sooner. This is my blessing in disguise.

By Lisa D., Texas, Verified Reviewer

I am in the beginning process, but I was happy about reducing the total debt owed and the response for quick approval and return phone calls in a timely manner. The information provided answered all of my questions. I am just grateful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2019

We appreciate your valuable feedback, Lisa. Our team is thrilled to have you a part of the Freedom Debt Relief family and look forward to helping you get to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2019

Very helpful

By Carol G., Ontario, CA, Verified Reviewer

Have a question about my account and the person I spoke with very helpful and was able to explain my questions accurately, thank you. Everyone in this company has been very nice and concerned regarding my situation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 2, 2019

Thank you for your positive review, Carol. We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Jun 26, 2019

Excellent customer service

By Wendie P., California, Verified Reviewer

Was able to help me with no problems, excellent, I couldn't be any happier. I will refer to a friend that all of the customer service is excellent when I have called in before, they have always been helpful and getting things done fast. They are very nice, they have been trained well.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 11, 2019

Thank you so much for your kind feedback, Wendie. It really makes our team proud to know that you are receiving such great service. We are always happy to help! If you need help with anything else, please feel free to reach out to Client Services department at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Jul 1, 2019

My experience with Freedom Debt Relief so far!

By Deborah S., Tarpon Springs, FL, Verified Reviewer

I haven't been with Freedom Debt Relief (FDR) for very long but so far, I have had EXCELLENT communications with them, they have provided me with their address, phone number, email and they provided me with my dashboard quickly! They have given me all the instructions that I need! They are in touch with me very often! Thank you FDR!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 5, 2019

Thank you for your feedback, Deborah! We are ecstatic to hear about your excellent experience and will continue that throughout the program. If there is any other way we can help you, don’t hesitate to reach out. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jul 2, 2019

Comment

By Lauretta M., District Heights, MD, Verified Reviewer

So far I love the promptness of response. It’s still early, I am looking forward to seeing the end result. I just started getting emails from the debtors and I am doing my part and sending to the appropriate people at the Debt Relief and they respond quickly. Thanks so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 5, 2019

Thank you for the honest feedback, Lauretta! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jul 11, 2019

Help with settlement!

By David A., Strasburg, CO, Verified Reviewer

The personnel at Freedom Debt Relief are very nice and very knowledgable!

They have helped us settle 2 of our bills already and much quicker than we could have done! We are now negotiating with our last bill! Soon to be out of debt!

Thanks Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 11, 2019

Thank you for your review, David. This is great news to hear! We are so happy to be a part of your journey towards financial freedom. Let us know if there is any other way we can help. Please feel free to reach out to Client Services with any further question or concerns you have, at (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Posted on Jul 11, 2019

This is real help!

By Jill R., Minneapolis, MN, Verified Reviewer

My dad used to consolidate and reconsolidate in order to pay things off. I tried to do that, too, and could not. Here, on the other hand, is a real solution to the problem. It will take work, but it works.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 11, 2019

We appreciate your feedback, Jill. Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1 (800)655-6303 if you have any further questions or concerns. Thank you for choosing Freedom Debt Relief!

Posted on Jul 11, 2019

Great people

By Frank E., Warsaw, IN, Verified Reviewer

From the start my representative has been on top of things making sure everything was in place and that all my questions were answered, she even called on her day off! They keep me involved in the process and best of all there is a light at the end of that tunnel.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2019

Thank you for your five-star review, Frank! We are so happy to hear your representative went above and beyond for you! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Posted on Jul 15, 2019

Good news about working with Freedom

By Danley M., Chesterfield, VA, Verified Reviewer

I called Freedom after a divorce, not sure which way I was going. The lady was so nice, never pushed me, explained everything to me. I cried and told her if this really works I promise you it will never happen again in my lifetime. She laughed and said we are here to help people like me who let things get a little out of hand. My experience with Freedom has been wonderful. Counting down to graduation day.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 16, 2019

Thank you for providing your valuable feedback, Danley. We are happy to be supporting you through a challenging time. Our team will be working efficiently to get you to graduation and a better financial future. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Posted on Jul 17, 2019

Fast and efficient serviced

By Daryl B., Euless, TX, Verified Reviewer

I called to find out how much info was needed to put another creditor in the program, was immediately informed and got an email address to send docs and 24 hours later I received a link to focusing and got fast feedback on what to send Freedom on my next deposit - very fast.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2019

Thank you for taking the time to share your feedback, Daryl. Our team strives to provide efficient and accurate service through your program. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Posted on Jul 22, 2019

Thank you

By Joyce W., Phoenix, AZ, Verified Reviewer

I woke up one day and realized that I need to work on my debts but that means that it will take me forever to pay it all off. The experience with Freedom from signing up to setting up my account was quick and easy. Everyone was helpful, especially Martin Schroeder. I am just starting but I am really excited on my debt-free journey!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 23, 2019

Joyce, we appreciate your review! Freedom Debt Relief is excited to help you achieve your financial goals. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Posted on Jul 22, 2019

Perfect timing

By Pamela S., Horn Lake, MS, Verified Reviewer

My experience so far has been wonderful. Theresa was very helpful in helping us make the decision to go with Freedom. I look forward to financial success. I would, will, and have been recommending Freedom Debt Relief to my friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 23, 2019

Pamela, we are happy to read your review! It is great to know you would recommend us, and we do offer incentives for every successful referral. If you would like more in-depth information on that, please reach out to Client Services at 1-800-655-6303. You can also check your progress on your Client Dashboard at www.fdr.client.com. Thank you for choosing Freedom Debt Relief.

Posted on Jul 22, 2019

I was a skeptic

By Yolanda G., New York, Verified Reviewer

I was very skeptical until my case representative explained in full detail how the program works. By the end of the business day, after calling Kevin back on his direct line, which he himself answered every time, I was on my way to becoming debt-free, with a payment amount I chose that worked for my budget.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 23, 2019

Thank you for your review, Yolanda! Our team is ecstatic Kevin was so helpful if we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out. You can also keep track of your program on your Client Dashboard at www.fdr.client.com or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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