Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Dec 20, 2016

Very good

By Cecele Quarles, Peekskill, New York, Verified Reviewer

I've been with Freedom Debt Relief about 8 months already and they are what they said they are. I'm almost paying off one of my bills already. I will recommend Freedom Debt Relief to anyone who is trying to get out of debt and learn how to save at the same time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 22, 2016

Thank you for your outstanding review! We prioritize world class customer service along with educating all clients so that we are able to ensure that we assist you in getting debt free and staying debt free! Please feel free to contact us at 800-655-630 or support@freedomdebtrelief.com if you have any questions, comments or concerns and we would be happy to assist.

Helpful Review? 1 Person Has Voted

Posted on Dec 19, 2016

Awesome

By Terry Ballard, Missouri, Verified Reviewer

It was the best decision I could have made. They are good at what they do. They are a legitimate company. Not once did I feel talked down to or treated badly.

Thank you

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 20, 2016

Thank you so much for the amazing review. We strive to be the best and attempt to do our best and assuring our clients are satisfied with the program. Please feel free to contact us at 800-655-630 or support@freedomdebtrelief.com if you have any questions, comments or concerns and we would be happy to assist.

Posted on Nov 30, 2016

You guys are great

By Fred l Ingersoll Jr, Franklin, MA, Verified Reviewer

First I want to give a big thank you for not only getting me out of debt but also for coming to my aid in a serious crisis. I was totally amazed at the real care about my crisis. And you guys where there to offer nothing but help, you listened to my story and cared. And then gave aid. What other company does that? That makes you TOPS in my book. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 8, 2016

Thank you for the positive feedback. We pride ourselves on our customer service and our commitment to assisting getting our clients get out of debt as soon as possible. Please feel free to contact us 800-655-6303 if you ever have any questions comments or concerns.

Helpful Review? 4 People Have Voted

Posted on Nov 30, 2016

Happy to be debt free

By Denise Barker, Warminster, PA, Verified Reviewer

I made a call one night and was so pleased with the information I received that I signed up. I have been a member since February and have increased my monthly payment to see results happening. Everyone I speak to is courteous and helpful. Thank you Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 8, 2016

We appreciate the feedback and look forward to resolving the remainder of your debt. Please feel free to contact us at 800-655-6303 if you have any questions, comments and concerns and we would be happy to assist.

Helpful Review? 3 People Have Voted

Posted on Nov 22, 2016

Reliable

By Daniel Smalley, Arkansas, Verified Reviewer

Freedom Debt Relief is an excellent company that's reliable. I'm not having to worry about my creditors not being paid.

They are a friendly and trustworthy company. At a rating from one to ten, I would give them a ten.

So far my experience with this company has been pretty good.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 8, 2016

We are very happy to hear you are happy with your experience and look forward to assisting you with any questions, comments or concerns you may have.

Helpful Review? 3 People Have Voted

Posted on Nov 20, 2016

Car Payment

By Sean McLaurin, Landover, MD, Verified Reviewer

I joined Freedom Debt relief in July of 2015, I needed them to help me resolve some debt I had incurred. They were taking $175 out of my account each paycheck, almost immediately it was games and scams with this company.

I had a $18,000 car payment that I had fell behind on, the finance company reached me and offered to settle the amount for $5500. I called freedom Debt Relief and spoke to a lady by the name of Cynthia Brittenum, to see if I had enough funds to cover the amount. She told me that I did, and to email her the settlement letter and on November 10, 2016, to call in and make my last payment to them of $105 to bring my account balance to $5500.

I called in and tried to make my payment and they informed me that I would have to pay $4000 for their service charge and I do not have enough to make the payment. This was after I had made an arrangement with the finance company.

The finance company informed me that they were going to rescind the settlement, and charge me fully for the vehicle because of this. I canceled out of the program because they are not honest and will play with your money and their customer service agents know nothing. I would not use them unless your bill is somewhere between the $200 - $1000 range anything above that they will get you, and act like they did nothing wrong

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 8, 2016

I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

Is there typically a good time that we could reach out to you to discuss this further?

Helpful Review? 5 People Have Voted

Posted on Nov 2, 2016

Went with FDR & was served Saturday morning

By Noel, Los Angeles, CA, Verified Reviewer

I knew all of the online reviews seemed a tad too good to be true, but I consolidated with FDR in Dec 2015 (as they seemed to be the most reputable). I've made every bi-weekly payment on time. Well, I was served papers at my apartment Saturday. The best part is that I thought the sweet-looking lady was Amazon. Oh no, not Amazon.

"Good morning, are you X?" Me: "yes." Her: "sorry to wake you up, you are being sued by Bank of America." Me: "wait, what?" Too late, the lady was gone.

In my panic, I found out FDR has a different number and "department" to handle when X is being sued. I'm guessing I'm not alone. And I hate everything. To make matters worse, as I was choking and confused, talking to the FDR lawsuit expert operator about my getting served, I asked about another debt.

The house of cards was crumbling! I had a different letter where a collection agency offered to cut a $10,000 debt to $2,500. I thought FDR was negotiating for me. (This is my fault, why didn't I do it?) FDR operator, "wow, that's a really good deal. Did you say the debt was sold to a new collection agency?" Me: "YES!" (sobbing). I've known several people who have successfully consolidated bigger debts and ain't NOBODY been sued. Like, actually served civil court papers at their home. FDR STINKS.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Dec 19, 2016

I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

Is there typically a good time that we could reach out to you to discuss further?

Helpful Review? 20 People Have Voted

Posted on Aug 9, 2016

Sucker

By Mike, Grand Rapids, MI, Verified Reviewer

I would keep away from this place, they will tell you one thing and then do the complete opposite. Stop payments for 3 months saying you are done with the program, then start again, and say "sorry" you should have been told that. They are the most apologetic company I have ever seen. Do yourself a favor and go with another company.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Dec 19, 2016

I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

Is there typically a good time that we could reach out to you to discuss further?

Helpful Review? 23 People Have Voted

Posted on Aug 8, 2016

Don't use

By Amanda S, Verified Reviewer

Do not use Freedom Debt Relief financial services unless you want to be sued! I had 8 accounts listed with those swindlers. I was sued on 5 of them, and I actually had to negotiate for myself the settlement on the remaining accounts. This company should be shut down immediately.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Dec 13, 2016

I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

Is there typically a good time that we could reach out to you to discuss further?

Helpful Review? 29 People Have Voted

Posted on Apr 15, 2016

Not out for the client they are out for themselves.

By DMD.Saulnier, Massachusetts, Verified Reviewer

First off, most of the people get into a program like this because they are already in a bunch of debt. I was in the program and not very long due a decision my attorney and I made. At this time, they had come to a settlement agreement with one of my accounts. One payment was made and their fees were taken out when they made that payment. Days later when I called to cancel, I was told the my remaining balance would be back into my account within 7 to 10 business days.

Well of course after a week, I never saw the money so I called. At that point I was told that I was not getting any money back because it was part of their settlement fees. Talk about livid, I am trying to make my mortgage payment and the one account they settled which they wrote to me and said was now "NULL & VOID" is costing me the balance of my funds because it was their settling fee.

This place is nothing but highway robbery. That is totally ridiculous. Don't waste your time! Work with the creditors yourself or contact your own attorney. This place is a JOKE and will cost you more than getting it resolved yourself. I am not done with them yet, my attorney will be getting in touch with them. It might not be a lot of money to them but for someone barely surviving in this economy, I couldn't afford to lose all that money. I am pissed of.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Dec 19, 2016

I'm with the Executive Services team with Freedom Debt Relief and wanted to arrange a time to speak with you over the phone to further discuss your review and see if there is anything that can be done to find a resolution to your concern.

Is there typically a good time that we could reach out to you to discuss further?

Helpful Review? 37 People Have Voted
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