Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jul 13, 2017

Stress relief

By Joyce Spencer, East Palo Alto, CA, Verified Reviewer

First and foremost I want to THANK YOU to Freedom Debt Relief for taking out the time to listen and understand what I was going through. When I called their company and explained what was happening, and I was told they will meet with their supervisor and will call me back if approved by 5 pm, my blood pressure went to the roof. I was thinking to myself I wasn't going to get approved, but they called back and said: "Joyce you are approved and let's get things started." My blood pressure went back to normal and everything is starting to go into place.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 17, 2017

Dear Ms. Spencer,

Thank you for the wonderful review! We are pleased to know the program has provided you not only debt relief but also stress relief. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or [email protected], should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Jul 27, 2017

Superior service

By Margaret Sue Hackett, Punta Gorda, FL, Verified Reviewer

The folks who work for Freedom Debt Relief are truly there to help you and boost your morale during your time of frustration and suffering through this time of difficulty. You even receive congratulation messages as you progress through the program from all of the team. How many times do you get that support from any other establishment? Even my bank tells me I could not have chosen a better program to work with. That tells me a lot.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 10, 2017

Dear Ms. Hackett,

Thank you for your great review! We are ecstatic to hear about your success with the program. Our team is dedicated to obtaining the best settlements for our clients. We definitely share in your excitement as you become debt free!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Nov 30, 2017

Finally, debt relief I can live with!

By Gary Kerbow, Colleyville, TX, Verified Reviewer

After a misguided attempt at starting a home-based business left me with a six-figure debt, a recent medical emergency compounded my indebtedness and left me in near financial ruins. All I had worked for was in jeopardy, so I began researching available solutions. I hit a dead end at every turn and was beginning to think I was going to have to go down with the ship.

Then I discovered Freedom Debt Relief. My consultant, Catherine Parker, was very helpful, informative and respectful of me and my situation. She provided me with timely answers and a solution that now allows me to breathe again, financially. While I am still relatively new to the program, I am making progress and can see a clear path to financial freedom.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Dec 5, 2017

Hello Mr. Kerbow,

We are ecstatic to receive your review and hear your excitement about the program! Providing our clients with stress relief, along with debt relief, is just another benefit of the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on May 7, 2018

Excellent

By David Hepler, Virginia, Verified Reviewer

So far it has been a very pleasant experience. The representative Heather O'Connell has been an absolutely wonderful person to deal with. She has taken the time to explain everything in detail and where we could understand the process. I would recommend this to my friends and family.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We appreciate your 5-star review David! We're so glad to hear Heather has provided you with an excellent experience! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on May 8, 2018

A new hope

By John Garza Jr., Los Angeles, CA, Verified Reviewer

I had just gone through a divorce and lost my mother when I saw that I was getting into debt. I was struggling but getting nowhere. Freedom Debt Relief gave me hope and a new start.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

Thank you for choosing us to assist you on your journey to becoming debt free John! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 13, 2018

Debt relief program

By Henry W., Knoxville, TN, Verified Reviewer

To be frank, I'm still on the fence about joining a debt settlement program. I am deeply in debt and need relief. And I'm not really capable of handling it myself due to some disabilities I have. But, about two weeks ago, after getting a payday loan the week before, I had an epiphany. My problem was growing every week. I needed help, and fast.

I had been getting tons of snail mail solicitations from every imaginable lender. And I had tried to consolidate my debt but got rejected by two lenders. I was adamant that I didn't want to go the bankruptcy route. And though I was over-extended, I was current with all my lenders. I really didn't want to fall behind and ruin that record (my one little piece of wisdom), but I had to see the bigger picture. That payday loan was the tipping point, and I will soon be behind.

This is where I called (or went online, I can't remember) Freedom Debt Relief (FDR). A brilliant and capable woman spoke calmly to me and helped me understand the program and how FDR could help. I was impressed with her and the program, but still reluctantly signed up. I hated giving up my perfect payment record and a few of my favorite lenders. Some were much nicer and well-run than others. But I was and am also eager to be out of debt.

From the day I signed up, FDR has reassured me with every phone call and/or email. Every conversation is professional, as is every document they have mailed (electronic and snail). I remain very impressed with them and their knowledge. I feel relieved knowing that they are committed to helping me reach my goal.

I still don't like that I'm in this program, but it had to happen. I'm glad that I have Freedom Debt Relief to see me through.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We understand that this may not be an easy step to take, but it's the first step in the right direction toward the path of becoming debt free. We look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 28, 2018

Alleviate the stress

By Abe W., Dallas, TX, Verified Reviewer

Although it is my fault for creating the debt, the creditors never had my best interest at heart. Therefore this program gives me the opportunity to repay my debt at an agreed upon price and relieve the stress of debt collection.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

Thank you for your honest review Abe. We certainly have your best interest in mind and look forward to your continued success and savings with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jul 26, 2018

Relief

By James F P., Jasper, AL, Verified Reviewer

Just one phone call and it was like having a ton of bricks taken off my chest. I can breathe again and start enjoying my life, and I can sleep at night with no more bad dreams. The staff has been really helpful and understanding. Ask a question and you get the answer immediately.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

We love to hear that we're providing stress relief, along with debt relief, James! Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 6, 2018

Let's see...hmmmm how about crap?

By John F., San Jose, CA, Verified Reviewer

So far they have taken my money when I told them to hold off, then they tell me that I have to wait until Saturday 08/04 (four days later) to call them again to get my money back that I never authorized them to take in the first place.

So what do I think so far? CRAP, just pure worthless crap!

Would I recommend them to anyone, a dog, an ape? NO WAY!

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

We're so sorry to hear about your experience, John. We would like the opportunity to correct this for you. A member of our team will reach out to you shortly.

Helpful Review? 2 People Have Voted

Posted on Aug 11, 2018

Freedom Debt Relief

By Barbara Y., 4309 Plaza Gate Ln S apt 201, Verified Reviewer

I am very happy with Freedom Debt Relief because they came into my life when I needed them. It was easy to get help. I am a widow and had a lot of medical problems plus trying to help my two boys. I put myself in too much debt. They were a blessing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Barbara for your great review. The great part is you took the first step to become debt free and that Freedom Debt Relief will be by your side every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 28, 2018

Helpful help

By Nancy M., Chula Vista, CA, Verified Reviewer

When I found myself in the worst case of unhealthy finances, I found Freedom Debt on Facebook as the best debt relief company. After talking to Rashawn Curry, I started on my journey to getting out of debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 6, 2018

Good afternoon Nancy,

We are pleased to hear that you have started your journey to being debt free at Freedom Debt Relief. We thank you very much for your positive review, and we are excited to see your growth in the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 29, 2018

A sigh of relief

By Maggie B., New Berlin, WI, Verified Reviewer

I found the people I spoke with to be very caring about my fears and needs. The professional and caring staff made me feel that there actually was hope for my situation. I am so very glad that I found them during my search online. We worked out a budget that I can truly afford.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Maggie,

We are so happy to see your positive review. We appreciate you choosing Freedom Debt Relief and we are so happy your monthly deposit fits with your budget. You will soon become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 30, 2018

Outstanding, great

By Paula P., Fairplay, MD, Verified Reviewer

So far they are a great company. l just signed up with Freedom Debt Relief. l was treated with respect. The lady up out was wonderful. They understand what I want to do. l would send anyone to go to Freedom Debt Relief if you what to be debt free.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Paula,

Thank you for your positive feedback. We are so glad to have you enrolled in Freedom Debt Relief! It is amazing the enrollment process went smoothly and we would absolutely love to have you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Sep 17, 2018

Doubts. And fear.

By Sandra W., Houston, TX, Verified Reviewer

Sitting at work one day and I was wondering how I could consolidate some of my credit cards, so I started to get familiar with the program. After doing some research, I decided to contact a counselor, who walked me through the program with ease and relief. I can breathe again. Thanks so much for helping me with my situation and being debt free. Thanks again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 19, 2018

Hello Sandra,

We appreciate your amazing feedback. This is great to hear because we want to reduce your debt and take that stress away. We have your back through your financial journey, and we will be very proud to see you graduate debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Oct 6, 2018

Credit card payments

By Diane M., Phoenix, AZ, Verified Reviewer

I am not very happy with Freedom right now, my credit card companies are emailing me telling me I am late on my payment, when do they start to pay on my credit cards? Other companies pay the credit cards off and collect from the customer.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Oct 7, 2018

Hello Diane,

We're very sorry to hear you are dissatisfied with the program so far. Have you changed your contact information, such as your email and address to Freedom Debt Relief's information? Changing your contact information can reduce some of the communication from your creditors. Typically, it takes 4-6 months to start the negotiation process and to receive a structured settlement from at least one of your creditors. Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Nov 19, 2018

Still not very clear on what's happening to my payments

By Mary M., Texas, Verified Reviewer

Still not very clear on what's happening to my payments that are being ducked. Creditors keep calling me, texting, and sending emails because they need a payment. At this point, I am not sure if I should recommend this company to anyone because I haven't seen any progress in my account. Honestly, I feel that I should cancel everything and just do it myself. I feel they made me stay behind on all my accounts.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Nov 20, 2018

Hello Mary,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Helpful Review? 2 People Have Voted

Posted on Jan 3, 2019

Truth

By Michael V., Des Moines, IA, Verified Reviewer

I haven't noticed anything about it yet. Just a bunch of calls...so no comment at this time. I will let you know when things start getting better for me. Everyone that I have dealt with has been very helpful and I hope it stays that way.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Jan 7, 2019

Hello Michael,

Thank you for sharing your honest review. Typically, Freedom Debt Relief takes about 4-6 months to start the negotiation process on your accounts but we are very confident you will see fantastic settlements while enrolled in our program. We are looking forward to your accomplishments in becoming debt free! Please reach out to our Client Services department at 1(800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jan 19, 2019

Still getting many calls from debtors. Wanting this to stop.

By Sharon G., Phyllis, KY, Verified Reviewer

I am happy to be getting help with these high-interest credit cards. I just wish they would stop ringing my phone constantly. From early morning to nine o’clock at night. Very aggravating.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 21, 2019

Hello Sharon,

We greatly appreciate you sharing your review. We are so pleased to take control of your accounts and provide you with financial freedom. One of our highly trained client advocates would love to provide you options to reduce your creditor calls. Simply, give them a call at 1 (800) 655-6303 and they would be happy to assist you. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jan 22, 2019

Satisfied

By Venesia T., Tarboro, NC, Verified Reviewer

Since I started with the debt relief program, I have been worry free. What I like most is the personnel are well trained and can answer your questions without hesitation. They make sure you understand everything that's being said. My representative (Sara A.) is awesome.

My goal is to become debt free. I would recommend this company to anyone that needs help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jan 23, 2019

Thank you very much for your positive review, Venesia. We are so glad you enrolled in Freedom Debt Relief! We will continue to demonstrate the utmost customer service and professionalism through your graduation. Keep up the great work and we would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on May 21, 2019

High hope

By Virginia S., Milwaukee, WI, Verified Reviewer

After my mother died my life took a turn for the worse. Seems like everything that could happen was, from the car breaking down to furnace and water heater needing to be replaced. Next thing I know, with life still going on, my debt started to get out of control. As hard as I worked to get my credit score up, I was struggling and worried paycheck by paycheck. I knew it was time for me to do something so I reached out to Freedom. I'm still at the beginning of the program so will see what's next and how it plays out, but I will say I have peace of mind knowing they're on the case.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 23, 2019

Thank you for providing your feedback, Virginia. We are so sorry to hear about your personal situation and how your debt was weighing you down. We know you have just joined but we are confident you will be pleased with your success. We encourage you to come back and update your feedback once you receive your first settlement offer. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Helpful Review? 2 People Have Voted

Posted on Jun 4, 2019

Sigh of relief

By Sandra G., Grand Rapids, MI, Verified Reviewer

Freedom Debt Relief has allowed me to breathe again. I had gotten in over my head and this program has allowed me to get free from the burden of predatory lenders and I am grateful. I would highly recommend it to anyone who found themselves in my position, sincerely.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 10, 2019

Thank you for your wonderful review, Sandra, it's rewarding to hear such great feedback about our Client Services team! We're happy that we have been able to relieve you of this stress and can assist you in becoming financially free. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800) 655-6303 or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 13, 2019

Just sayin!

By Rob C., Florida, Verified Reviewer

So far I have been relaxed with no worries. FDR seems to be working and I like the way they keep in contact with me. I am relatively new to the program, no settlements thus far but like what they are doing!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

What great feedback, Rob! We are excited to have you as a member of the Freedom Family and look forward to sending you your first offer! If you have any questions or would like an update, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 2 People Have Voted

Posted on Jun 18, 2019

Telephone conversation

By Michele S., Muncie, IN, Verified Reviewer

When I called FDR, a very friendly voice answered and introduced herself to me, and asked how she could be of assistance. She also thanked me for identifying myself thru the telephone prompt. She was able to address my concern, and put my mind at ease, and reassured me that the email I had received was legitimate. She then thanked me for being an FDR client/customer and wished me a good day, and to never hesitate to call if I had any other concerns. She was very professional. Thank you, Carol, for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

We're happy to hear about the amazing service you received, Michele! It's great knowing all your questions were answered and you now have peace of mind. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 19, 2019

Trustworthy business

By Colleen M., New York, Verified Reviewer

Everyone was clear and polite, friendly, and patient. They answered all my questions. Very professional and helpful. I look forward to resolving my credit card debt with this company. They are honest and upfront with everything I need to know. I was relieved handing my account over to them and being a part of the whole process.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Thank you so much for your positive feedback, Colleen! We're excited to resolve your debt and help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 20, 2019

Lying to a client for about 5 months

By Thomas C., Smiths Station, AL, Verified Reviewer

These folks lied to me for about 5 months. I had a $750 debt, they tried to negotiate down to $20, making me believe they would keep the balance of what I had in the dedicated account about $600. They let this go on for 5 months collecting additional fees for that 5 months. Wasting my time.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Thank you so much for your honest feedback, Thomas. We apologize for the negative experience you have has and would like the opportunity to discuss this with you further. A member of our team will reach out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Jun 20, 2019

Guardian angels

By Tammy O., Bulverde, TX, Verified Reviewer

I am so happy I decided to call Freedom Debt Relief. Until a recent hardship, I have never had to resort to debt consolidation and quite frankly was nervous and embarrassed by it. However, EVERY representative that I have encountered has been extremely kind, helpful, and uplifting. Thanks to Freedom Debt Relief I’ve had a huge weight lifted off my shoulders and I can see a light at the end of the tunnel. Freedom Debt Relief has truly been like a guardian watching over me!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Freedom Debt Relief is excited to help you achieve your financial goals, Tammy! It's great knowing our program has brought you peace of mind and we will continue to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 24, 2019

Customer service

By Stacey T., Houston, TX, Verified Reviewer

Delicia was the first customer service representative that really looked deep into my account and explained to me exactly what happened and how it would be fixed. I had been very discouraged when my exit date came and went only to find out in December one of the payments were never cashed by FNB. I was never notified of this and it sent me into 4 more months. My biggest concern is even though you can call at any time, once they have sent a message to leadership, I was never contacted or up dated about the issue which left me stressed and confused. I was only ever told to call back in two weeks. I hope to be completed soon. Other then this last problem, I have had a wonderful experience and am very grateful to your company for helping me out of debt and learn new skills to stay out of debt. I would 100% recommend this company and have.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2019

Thank you for your thoughtful review, Stacey. We work hard to negotiate great settlements for you and we are happy to hear that you are pleased with your savings. We apologize for the delay, creditor issues can take time and we are so thankful for your patience. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted
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