Freedom Debt Relief Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

Write a Review

Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
Start your review of Freedom Debt Relief:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Jun 21, 2018

FDR

By Calvin R., Pennsylvania, Verified Reviewer

I just signed up, have not really seen any changes at this time, but once I do, I will submit a different review.

So far since I have started with FDR, everything has been going as planned, money has been deducted, building my account and FDR, is working on the creditors to help reduce the amount that I owe.

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for the positive review, Calvin. We look forward to your settlements and helping you become financially free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 23, 2018

Good

By George M G., Brownsville, TX, Verified Reviewer

My review I would have rated excellent! Unfortunately, several personnel employees wrote down my checking account number incorrectly. Then to top it off, they didn’t clear it with there computer system. It delayed my payments not once but twice. Until the third person solved the issue. I was very disappointed, to say the least. It caused a big overdrawn on my account and another checking account. The only reason I mentioned another account is because the bank shouldn’t have removed my payment. It caused my account to be overdrawn $342.00 plus NSF charges. This payment it’s included with Freedom Relief Debt. Finally, my first payment was submitted on June 7Th. The actual date is on the 4Th. Hopefully, my next payment is scheduled on June 24Th. Thank you for allowing me to express my disappointment.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're sorry to hear there's been some trouble with your deposits, George. You're always welcome to call in to confirm the bank account information on file, or update it directly on your client dashboard at www.fdrclient.com. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2018

Terrible experience so far

By Sara H., South Dakota, Verified Reviewer

I have been enrolled in the Freedom Debt Relief for around two months. Absolutely nothing has been done by Freedom Debt Relief. The only thing that has happened is my credit score dropped 75 POINTS (I wish I could bold and highlight this) due to my missed payments, which is a program requirement. My "specialist" gives me the runaround. When I asked for an update via email, I was told to look at my dashboard and that he didn't "write long emails." Seriously? I was also told when I signed up for the program that due to the amounts owed, ALL of my accounts would be taken care of "right away." We clearly have different views on what "right away" means. So far, my experience has been absolutely terrible, and I am super disappointed (and worried). They definitely sucker you in with promises of your debt improving, but so far, mine is just getting worse.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Jun 27, 2018

We're sorry to hear the program is not progressing in the way you expected, Sara. Most of our clients will see their initial settlement around 4-6 months into the program. We would be happy to review your account with you and go over any program information, in order to resolve your concerns, please contact our client services department at (800) 655-6303 so we may further assist you.

Helpful Review? 1 Person Has Voted

Posted on Jun 28, 2018

Review for Freedom Debt Relief

By Leona K., Orange, VA, Verified Reviewer

So far I'm very pleased with Freedom Debt Relief. They have given me a peace of mind. My living arrangements have changed and I just couldn't keep up with all the payments. It was making me worry so much. I called them, and they talked with me and helped me so much! I will recommend them to everyone who needs them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

We're so glad to hear we've already been able to provide you with some peace of mind Leona. We look forward to continuing to assist you on your debt free journey. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 3, 2018

Freedom Debt Relief

By Farouk E., California, Verified Reviewer

I'm a new client. As a retired person with fixed income and rising cost, getting into a financial bind is humiliating. I am looking forward to getting out of this issue in the near future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you for your review, Farouk! We Look forward on helping you become debt free! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Helpful Review? 1 Person Has Voted

Posted on Jul 6, 2018

Professional, competent and trustworthy!

By Elizabeth B., Virginia, Verified Reviewer

I am in the early stages of working with Freedom Debt Relief to reduce my debt and am already VERY pleased with the results. From my first conversation with a senior debt consultant, Venetia Houser, to the follow up from other staffers, I have been impressed with the smooth, effective and efficient work being done on my financial issues. Thank you so much! I am no longer worrying about how I can pay down my credit card debt and get completely back on track financially.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Elizabeth, for your positive review about the program! We look forward to helping you become debt free! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Helpful Review? 1 Person Has Voted

Posted on Jul 11, 2018

Great people, great help!

By Michele D., Texas, Verified Reviewer

I cannot tell you how relieved I feel knowing the Freedom Debt Relief is behind me. I appreciate the professionalism and knowledge.

I am sleeping better at night knowing this company is working on my behalf.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Michele, for your positive review about the program! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Helpful Review? 1 Person Has Voted

Posted on Jul 13, 2018

Orientation process

By James C., Anchorage, AK, Verified Reviewer

I just started with the program, but so far it's been a smooth and fast transition, and everything I was promised and guaranteed during the explanation of the program has been 100% correct. Great trust and great customer service so far. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

Thank you for trusting us to be your debt solution, James! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 13, 2018

Review

By Joyce B., Westborough, MA, Verified Reviewer

It took me quite a long time to select a company to help me with a credit problem. When I spoke with agent Mr. Velazquez, I was impressed. His knowledge of the product, the ease of becoming a member, it was apparent that I made the right choice for me.

My only frustration was too much paperwork and emails. Otherwise, I will recommend FDR!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

Thank you so much, Joyce! We're sorry that there was some trouble with all of the forms. We'll relay this feedback to the appropriate party! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 20, 2018

Freedom Debt Relief

By Gladys P., Michigan, Verified Reviewer

Steve and Katherine were very kind and patient with me. They made the process easy to understand. They have the right name for this program! Freedom Debt Relief gives you the freedom you need.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

We appreciate the positive review, Gladys! Thank you for taking the time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 22, 2018

Great company

By Phyllis M., El Paso, TX, Verified Reviewer

I am 86 years old and my sister, who lives with me, is 89. We have been overrun with problems and debts. Freedom was our best connection to find some peace of mind. Everyone we have dealt with has gone out of their way to help resolve our debts.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Thank you so much, Phyllis! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 23, 2018

Debt consolidation

By Kathy S., Cincinnatus, NY, Verified Reviewer

We have just begun, but people seem to listen and seem interested in helping us get to a better financial situation where we can be a little more comfortable paycheck to paycheck.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Thank you for your review, Kathy, and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com, if you have any questions or comments regarding your account.

Helpful Review? 1 Person Has Voted

Posted on Jul 23, 2018

Stress relief and positive thoughts

By Linda S., Massachusetts, Verified Reviewer

Upon calling Freedom Debt Relief, I was greeted with positive encouragement that just because I overextended myself beyond my means that there was hope to help me. Everyone can make mistakes about their financial obligations but sometimes without warning everything can drastically change in a person's life for reasons that are totally unexpected. Freedom gave me back my sanity from the stress of it all and gave me hope that I wasn't alone. I am grateful to Freedom Debt Relief for this journey to feel better about my self-esteem while still paying back to the companies I owe. Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

That's so great to hear, Linda! We understand our clients come to us in times of hardship and knowing we are able to make a difference in their lives is outstanding! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 26, 2018

Relief

By Kelvin E., Strong, AR, Verified Reviewer

Since I started talking to Freedom Debt Relief, they have basically told me everything is going to go, everything is going to happen, they gave me all the information I need to call, in case I have a problem. So far, I have been a hundred percent satisfied. I've only made one payment, but I'm looking forward to getting my debt paid off working with you guys. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

Thank you for your great review and helpful feedback, Kelvin! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jul 26, 2018

It was great

By Dave N., Nebraska, Verified Reviewer

Great company. Very thorough and easy to understand. It gives me a huge relief not worrying about finances. I can get back to my life now finally. I will recommend them to a friend.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

We appreciate your kind words and referrals to those who may be in need of our assistance, Dave! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 4, 2018

You are greatly appreciated

By Judith G., Virginia Beach, VA, Verified Reviewer

They are extremely appreciated and they do an awesome service. I felt relief, and my stress has gone down. Every time I send them an email, they respond quickly and if I call, the representatives are nice and kind, professional and knowledgeable. Thank you so much!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for the great review, Judith! We look forward to assisting you on the road to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 13, 2018

Exciting...

By Walter G., Pittsburg, PA, Verified Reviewer

I'm happy about FDR, they're my savior. My wife and I made the right decision about getting some help with our debt and FDR is here to help us, thank you so much! You guys are amazing...

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Walter, thank you for your kind words! We really love to see positive reviews like this. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 15, 2018

Very pleased

By Caroline L., Anderson, MO, Verified Reviewer

We were paying the minimum balance on our bills and barely had any money left for food. We get Social Security, and I work 27 hours a week in the school cafeteria. In the summer when I'm off work, I only get unemployment, about half of my regular check, so it is very hard to make ends meet then. FDR has really taken a weight off our shoulders, feels like we can breathe again, and there is a light at the end of the tunnel. Thank you so much for all your help and encouragement on getting us back on the right track.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you your great review. We look forward on helping you become debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 22, 2018

Financial relief

By Ernestine R., Palm Coast, FL, Verified Reviewer

I just started with Freedom Relief, but from the beginning, every representative that I have spoken to has been very, very respectful, and knowledgeable in the questions that I had concerns about. I was given relief in knowing that my financial situation was being handled by knowledgeable people. Having a direct number to a representative, gives me faith in the organization. I have spoken to my contact, something like four or five times in a day and every time, she was pleasant and understanding of my concerns. I am a senior citizen and living within my means is difficult, having this company helping me get back on track is a blessing. Having a piece of mind is a big part of helping seniors not to worry.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Ernestine for your great review. We will continue to be by your side every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 29, 2018

Happiness through FDR

By Joy B., Bastrop, LA, Verified Reviewer

I am so thankful for Freedom Debt Relief.

I was struggling more and more each month with my credit card debts. It seemed the payment was getting higher all the time.

I was at a point of filing bankruptcy but really did not want to do that, so I saw an advertisement for FDR and contacted them.

Within an hour or so I was approved for their help. I must say the people are great to work with, very helpful to assist you in any problem you may have, and believe me I had plenty since I don't know anything about the computer. All I can say is I am very happy I decided to contact FDR, they have taken a huge weight off my shoulder. Thank you, FDR, for saving me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Joy,

We appreciate your feedback. We are so thankful to have you in Freedom Debt Relief and we are so glad you chose us for your debt resolution. Congratulations on starting your journey to become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2018

Five stars

By Lourdes W., Grubville, MO, Verified Reviewer

I had a very pleasant experience with Freedom Debt Relief and am looking forward to my graduation date. Not having those large payments with no end in sight vs. one comfortable payment with a goal and time limit gave me hope for a debt-free future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Lourdes,

We love your positive review. We are so happy to hear you have had a wonderful experience with Freedom Debt Relief so far and we are also looking forward to your graduation date! You will soon become debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2018

Positive feeling

By Mark J., Clements, MD, Verified Reviewer

My consultant, when I contacted Freedom Debt Relief, made me feel relieved by helping me through the entire process. Very complete with all information. I was nervous in the beginning but felt more relaxed while going through the process. This enrollment has taken a lot of stress from me, and this means a lot.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Mark,

Thank you for your response! We are so proud your enrollment went smoothly and you were given all of the details regarding Freedom Debt Relief. We understand in the beginning, it may cause some nervousness but throughout the program, you will see success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2018

My experiences with FDR

By Pauline S., Arizona, Verified Reviewer

I just started this program. As of now, I don't see any problems. As the time goes by we will see. I feel so much better without my payment bothering me each month. I hope this will get better. Thanks for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Pauline,

We love to see your positive feedback. We are so happy to have you apart of Freedom Debt Relief and we will show you great success! Financial freedom is coming soon and we are very excited for you. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 1, 2018

Debt consolidation made easier.

By Robert C., Yonkers, NY, Verified Reviewer

We just started our debt consolidation and are happy to say that what we have seen so far is actually working out for us. We were a little skeptical at first, but we were made to feel comfortable. Being on a fixed income was not easy, and paying our bills were even harder. The best part is that in four years we will be debt-free.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Robert,

Thank you for your positive feedback. We understand at the beginning of our debt settlement program, it may be nerve-wracking, but throughout your program, you will see great success and become debt free! Congratulations on beginning your journey. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 2, 2018

Hardship

By Joy R., Maurice, LA, Verified Reviewer

For the past several months I have been having some serious health problems. And even though I do have health insurance, it's still costly out of pocket. So being on a budget is very rough, and have to pay extra for medical, etc. It had hurt me in trying to pay my bills. So I came across Freedom Debt Relief and they are helping me save a lot of money money, and this program they work with creditors to settle the bill, once there's enough money in the account. Thank god for this company. It's a few years in the program. I am so grateful for them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Joy,

We appreciate your positive response. We absolutely love having you enrolled in Freedom Debt Relief and we will do our best to resolve all of your debt, the fastest we can! The light at the end of the tunnel is coming soon. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 3, 2018

Able to breathe

By Jose A., Edinburg, TX, Verified Reviewer

It is a very hard decision to make, do I pay all my bills? Do I put food on the table? Those restless nights tossing and turning, not being able to sleep with all those worries about making ends meet. Freedom Debt Relief can help you pay your debt, you're not running away from your debts and responsibilities, but believe me, paying your debts in a shorter period of time and not 30 years or so is a great Freedom Debt Relief. They will walk with you every step of the way, which is just totally awesome.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Hello Jose,

We appreciate your honest feedback. We understand your financial hardship and the decisions you made before coming to Freedom Debt Relief. We are so proud to have you enrolled in our debt settlement program. We have your back throughout this journey. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2018

I could cry!

By Marion P., Brasher Falls, NY, Verified Reviewer

I was so overwhelmed and Tom helped me to get free of my debt. I could have just cried I was so grateful for the help and guidance. I will forever be thankful, and will not put myself in that position again. Please be frugal and watch what you spend. It isn't hard to get yourself in a position where your finances are out of control, and you're barely getting by. Thank you, Freedom Debt, you saved me from hopelessness and despair. In a couple of years or so, I should be debt free!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 14, 2018

Good morning Marion,

We appreciate your positive response. We are so happy to hear Tom was able to further assist you in enrolling in Freedom Debt Relief. Congratulations on starting your path to become debt free. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted
Showing 136-162 of 658

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.