Groove Life Silicone Ring Reviews

Two emails is all it took. First was to ask about possible warranty replacing the lost ring and the second was to confirm my shipping address for my replacement ring to ship to. Couldn’t have been any easier. Great company, great customer service. Would highly recommend.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Love this company so much! It’s the best and will keep using it forever.

Customer service is absolutely amazing! Fast shipping and they always get back to you so fast.

Got this for my husband and he loves it. I need to get one for myself.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

The no-BS warranty is awesome. Groove Life stands by their warranty and understands that these rings won’t last a lifetime but they will continue to replace them as they break. Their customer service is on point as well! Timely responses to emails and super nice support. I tell everyone I know who is interested in wearing silicone rings to go to Groove Life. All my workmates have gone to Groove Life.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Always a great experience when needing to exchange, return, replace, or just order. Never had an issue, always so nice. Have not yet gotten an Apple watch band in the nomad ones and maybe Realtree in a winter color in a ring and watch band? Just an idea.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I thought I was stuck with 4 rings that didn't fit and was my fault, Groove Life customer service stepped up and replaced all 4 without any issue even though I was way beyond the 30-day warranty replacement for the wrong size. I am 100% satisfied.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I ordered a Groove Ring for my husband (he works a trade job and loses his metal rings a lot). The warranty of your rings gives me ease of mind knowing that if he were to lose the ring or break it, he can get a new one to replace it. Now there is no excuse for him not wearing one. The customer service that I have had the opportunity to work with, specifically Wendy, made the process of ordering the ring even easier. She was very honest and answered my questions quickly and helped me out a lot.

Bottom Line: Yes, I would recommend this to a friend

I heard a lot of good about this company so decided this would be the company I go through to start buying products. The problem started from once we made the order. After making the order about a week went by and I finally got an email saying they're out of stock on one of the rings I purchased. I was not happy about this as it didn't say they were out of stock when I was ordering them. This was for a gift. After emailing back and forth to the customer service I finally told them to send out the rest of my order and then once the other ring is in stock to send it out. At this point, I should have already received my order but because of the emailing back and forth, it took a while longer to get my order. That was just the first problem. Next, once I receive my order I received the wrong ring. Not only was it the wrong ring it was the wrong color and the wrong size. Again, here we go back and forth with emailing trying to get this resolved. They shipped the order again, I received the correct ring this time. They sent out a free ring, although it was not good quality, it looked like a ring that came from the garbage pile. As I stated in my title I wish for a better first experience. I was really looking forward to keep purchasing from this company. At this time I'm undecided whether I will or not. I'm still waiting for the ring that was out of stock.

Now as for customer service, they did a good job helping me out. Christy was wonderful to work with. One time I even received an email from her at around 3 am her time. She probably needs a raise. I understand they get busy but at times it seems that the team could use more people for a quicker response. I have yet to review the product as I'm still waiting for all the product to be received. The sad thing is as a company you may have a good product but it's sad the first experience could ruin keeping customers. Once all of the product I ordered comes then I can review that as well.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

When ordering my ring from Groove I was unclear on my ring sizing, as I haven't worn a wedding band for the past 15 years. I utilized the provided sizer and came up with what looked to be the correct size.

After receiving my ring it was snug, but not overly so, I thought it was the correct fit, it was not. After wearing for about a week the silicone began to soften and the ring became too loose. It ended up falling off and I lost it.

I wrote the company, not to request a new ring but to inform them of my issues while sizing myself. I just thought this information may be helpful to others in the same situation.

Jennifer from customer service returned my email that same day, so a fast response to my inquiry (great service). She informed me of a few things to consider when sizing my ring, as well as an offer to replace my lost ring. I was shocked and happy as could be with this offer.

I couldn't be happier with my experience with Groove, and will be ordering more from them in the future. I HIGHLY recommend this company for their great products and wonderful, and caring, customer service.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I loved how fast and helpful they were with everything. I was able to get my favorite ring replaced and back on my finger! I am so happy I chose this company!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Excellent service. Amazing! Quick shipping, wonderful products. And amazingly responsive to emails and questions. Could not ask for more, and way more and better than I expected.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Working with Groove Life has been a wonderful experience. The email I sent to customer service was answered in a timely matter! They have excellent customer service that goes above and beyond for your needs.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Fast and great experience with the warranty. Looking forward to working with Groove Life more! Wendy was quick to assist and get another ring on the way.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Fast delivery, great rings, and wonderful customer service.

I had an issue with delivery (USPS not Groove Life). I emailed Groove Life and got a prompt reply. Plus, they followed up.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

My husband and I looked between a lot of different silicone ring companies. Groove Life offered everything and more for what we were looking for and we couldn't be happier!

I used the ring sizer app to figure out what size we should order, it was a little off so we needed to do an exchange for a size smaller. The exchange process was easy and super simple. They didn't have the size I needed in the original style I ordered and I didn't want to wait. So I emailed them after I processed just my husband's exchange (they had the size he needed) and explained the situation. They asked me if I wanted to wait or change to a different style and I changed. Got confirmation back of my order change and being shipped within 10-15 minutes and an email back confirming what I would like.

Honestly, that couldn't have been any smoother or easier...I am very pleased with everything so far and we can not wait to continue our business with Groove Life company!

Bottom Line: Yes, I would recommend this to a friend

Never received my package in the mail so I contacted customer service and they apologized and said they were sending my order out again immediately. I didn’t make a mistake when I bought this ring. Can’t wait to get it.

Bottom Line: Yes, I would recommend this to a friend

We love these rings. They are so much better than traditional rings and are so comfortable and very fashionable. Never had any issues with exchange or any problems at all. They are all around great and make it so easy.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I have asked a few questions of Groove. They are fast and friendly. Nothing worse than waiting days to get a response from customer service. Not the case with this company.

My question was regarding the belt, I’m really looking forward to getting my hands on it.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My husband lost his ring less than a year after I purchased it for him. The ring he ordered has since been discontinued so I emailed Groove Life to start a warranty claim. I received a response within hours of my email and ordered a replacement ring at no cost to me! The rings are very durable and I would definitely recommend!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

The No BS Warranty process went very smoothly when I needed to replace my damaged ring. Christy and Jacqueline were incredibly helpful and my request was submitted within 24 hours.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Third ring I’ve gotten from here. I love them and will never go to another company. The customer service is amazing and makes the exchange process the easiest I have ever dealt with. Thank you again for the people employed here!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

True to size, these fit perfectly, are affordable, and are especially great for my husband who works outside all the time and doesn’t want an expensive ring to get lost or damaged. These rings are 1000% worth every penny, and if you have any kind of issue you will receive an email within one day! Customer service is great. We had a problem with our mail, not ever the company. Will reorder! For the price and quality, my husband will have a collection to match every outfit, LOL.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Ordered the Groove Life Ring off a recommendation from a friend. Ordering the ring was easy. Shipping was quick. When the ring arrived it had a small blemish on it. I took a picture of the blemish and emailed it to customer service. They answered my email within 24 hours, stating they were sending out another ring, no questions asked. Great company!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Such friendly and fast customer service. Seriously no hassle, easy exchanges. My new fiancé love his ring, and I love mine. All our friends compliment us. Thanks for making our moment special.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Diane responded to my email immediately! I was really quite surprised. This was not my first purchase from Groove Life. I gave my daughter a ring that I had ordered and she loves it and purchased her husband and daughter rings! Diane made me an even bigger fan of Groove Life!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

My fiancée was working out and her ring ripped. I contacted Groove and they were great, they took care of the replacement with little effort. Their NO BS replacement is awesome.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

This ring does not look at all like it is pictured and does not work as stated.

1) The grooves in the ring do not even lead out from the inside of the ring, so trapping moisture nonetheless still within these grooves.

2) The wood grain appearance actually looks more like grainy flesh. It is not a cute look.

I acknowledge that I have sweaty hands. I did research before the purchase and it does not do as promised. I do not even wear the ring as it has trapped the moisture leaving a white uncomfortable ring of flesh underneath the silicone.

After contacting the company, the response to the picture was that the ring is the wrong size, despite the rep acknowledging that the ring does not look normal. The ring IS in fact very comfortable and I do not think going up a size is the right solution. I know the rep had the best intention, but they sent a larger ring size before even responding to me, so my feedback was irrelevant.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I am a repeat customer. I love these rings. I had ordered 2 of the same ring and when I got the order there was only 1 ring in there. I sent a picture of the label showing a quantity of 2 and the 1 ring I had and they responded very promptly and said they were sorry about the mistake and they already had another ring on the way. That simple. I was super impressed with how smooth they made it and I’m so thankful they didn’t make me jump through hoops. Love these rings, love this company! HIGHLY RECOMMEND!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend