About Gwynnie Bee

By Autumn Yates
HighYa Staff
Updated on: Jun 7, 2018

Gwynnie Bee is a monthly subscription service that allows members to rent articles of clothing for a flat fee. Users can make unlimited swaps, and shipping is free. Further, the number of items you can have out at any one time is determined by what subscription level you choose.

Gwynnie Bee’s clothing is gently used but kept in pristine condition and laundered before shipping out to the next member. There’s even a “buy it if you love it” option for those who can’t part with certain pieces.

Together, they claim it’s like having a whole department store as your closet. But, are they necessarily right for you? Let’s dive into the details to help you find out.

How Gwynnie Bee Works

Would-be members of Gwynnie Bee can create a guest account to browse their clothing selection by entering their email address and creating a password. The browsing experience is intended to emulate online shopping, and users can search within article categories and then filter based on size (sizes 0-32 available), color, and brand.

User’s “Closet” specific items that they’d like to have in their personal rotation. Gwynnie Bee recommends that you Closet a minimum of six items for every one item allotted in your subscription (or, at least 25 items); that way if something becomes unavailable, there are enough choices to avoid an interruption in your service. You’ll be able to prioritize any items in your Closet.

Additionally, users are invited to “Attic” items they would like to favorite for later Closeting, perhaps for a change of season or for special occasions.

Your first Gwynnie Bee box is shipped within 2-3 days of signing up, and you can keep items for as long as you’d like. There’s also no limit to how many times a month you swap items. Shipping is always free, and when you’re ready to return the clothing, you’ll find prepaid bags included in each box of clothing. Also, laundering items before returning isn’t necessary.

An additional nice touch is that you can notify Gwynnie Bee when you’re popping items back in the mail, and they’ll prepare your next box in advance in an effort to limit turnaround time.

But is wearing shared items sanitary? Gwynnie Bee's FAQ addresses this concern by promising that each piece is meticulously inspected three times before sending.

Another concern is the possibility of damaging rented clothing. This is also addressed in the site’s FAQs with a relaxed attitude. “Such is life!” says Gwynnie Bee, and does not mention any charges for damaged articles. They do ask that you email or call their customer service to give them a heads up that the item will need repair or replacement.

All items in Gwynnie Bee’s stock are available for purchase at a discount. However, you aren’t allowed to buy pieces before trying them. The site also claims that items are retired once light wear and tear begins to show, and then donated to a local charity.

How Much Does Gwynnie Bee Cost?

After a 30-day free trial, Gwynnie Bee’s rates are based on the number of items you can have in rotation at any given time and are charged monthly to your credit card on file. These rates are as follows:

  • One item for $49
  • Two items for $69
  • Three items for $95
  • Five items for $139
  • Seven items for $179
  • Ten items for $199

Gwynnie Bee also has a referral program, through which you can earn a free garment for a month each time you refer a friend who also subscribes.

Subscriptions can be canceled at any time, but all items must be returned within seven days to avoid being charged the full price. Support can be reached at 855-499-6643 or gwynnie@gwynniebee.com.

What People Think of Gwynnie Bee

Since writing our original article, more than 30 HighYa readers have provided feedback about their experiences with Gwynnie Bee, giving them an average rating of 2.2 stars. Compliments frequently referenced great selection of clothing and ease of use, while complaints often revolved around high prices, as well as clothing that didn’t meet taste or quality preferences.

Gwynnie Bee had a similar average rating of 2.7 stars among nearly 180 customer reviews on SiteJabber, with many of the same compliments and complaints.

We also encountered a variety of independent bloggers who wrote about their experiences with the company, many of whom remarked that they loved the service and appreciated what it had done for their fashion options.

Many seemed to appreciate that Gwynnie Bee also allows users to familiarize themselves with the sizes of different brands and find what works best for them before committing to an investment, although most were from several years ago when Gwynnie Bee specialized in plus size women’s clothing.

Related: 6 Top Tips to Buying Pre-Owned Designer Clothing Online (That You’ll Actually Love)

As a company, Gwynnie Bee Inc. is based out of Long Island City, NY and has been in business since 2011. They held an A+ rating with the Better Business Bureau, based on 12 customer reviews and more than 50 closed complaints, as of 5/23/18. Most of these appeared to reference billing and/or service concerns, although a company representative responded in each instance with a resolution.

Gwynnie Bee vs. Rent the Runway, Stitch Fix, and Other Clothing Memberships

While we didn’t encounter any other companies with the exact same business model as Gwynnie Bee during our research, they are up against some stiff competition from other popular options like Rent the Runway, Stitch Fix, Le Tote, and Dia & Co.

Most of these companies (Gwynnie Bee, Rent the Runway, and Le Tote) allow their customers to receive clothing, add items to ‘Closets’ that are sent out on a regular basis, return clothing using pre-paid labels, provide coverage for light damage, and the ability to purchase clothing at a less-than-retail discount.

On the other hand, clothing memberships like Dia and Stitch Fix involve personal stylists sending you articles of clothing of the stylist's choice (you do not 'closet' items or get to choose what they send you). You also cannot wear, damage, and then return these items—you either keep them and wear them, or don't try them at all and simply send them back.

Company Price Notes
Gwynnie Bee $49 - $199, depending on the number of items Can have between 1 and 10 items out at any time, sizes 0-32 available, unlimited swaps per month
Rent the Runway $30 per rental - $159/mo Unlimited pieces. Fit guarantee. Also offers formal wear (including bridal wear), maternity.
Stitch Fix Items range in price between $20 and $600 (average $55 each). $20 per-box styling fee. Offers clothing for men (28-42W) and women (0-24W). Sends five pieces of clothing to your door, keep and pay for the ones you want (no rentals available). No subscription required. Includes maternity.
Le Tote $59 - $79/mo Unlimited totes per month. Thousands of brands and styles, including maternity.
Dia & Co. $20 per-box styling fee, which is credited toward any items you decide to keep Dedicated personal stylist, 25% off when you buy everything in your Style Box

How can you choose which of these is right for you? Like most other consumer buying decisions, it might largely come down to your specific needs and preferences.

For example, if you’re looking for maternity clothing, Le Tote and Stitch Fix might be solid options, while only Gwynnie Bee, Rent the Runway, and Le Tote were the only companies offering rentals, with an option to buy. Outside of this, you'll want to carefully investigate each company's online feedback, which could be a good indication of what you can expect after becoming a customer.

How does all of this stack up for Gwynnie Bee?

The Bottom Line on Gwynnie Bee

Whether or not it's actually a rotating closet, or simply the opportunity to try new brands, the worthiness of Gwynnie Bee's cost is wholly based on individual preference.

Based on extensive customer feedback, the company seems to deliver on their promise of variety, and there aren’t any hidden fees. So, if you feel like trying before you buy, or just sticking to trying and swapping, Gwynnie Bee’s service seems to keep most of their customers satisfied.

Originally Published on December 2, 2014, Revised by Derek Lakin on June 7, 2018

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Read 220 Gwynnie Bee Customer Reviews and Complaints

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Average Consumer Rating: 4.0
Rating Snapshot:
5 star: 124 4 star: 38 3 star: 16 2 star: 10 1 star:  32
Bottom Line: 78% would recommend it to a friend
Showing 1-11 of 220
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  • Super option for women who like to try before they buy

    Shopping for clothing used to be so stressful before I found Gwynnie Bee! Now, I enjoy clothes shopping. With Gwynnie Bee, I sit at home, select several options, and the clothing is shipped to my home. If I don't like it, I just put it in a prepaid bag and return. If I DO like it, I can wear it, return it, and a new piece is shipped to my home for me to try. Best of all, if I LOVE IT, I can purchase (often at a discount!). The only downside is you don't know when a specific outfit will be shipped, so it's not convenient for planning for a special occasion. However, you will find yourself trying new styles and brands without any obligation to purchase. I especially love the "style inspiration" section to see how others have styled the clothing.

    Bottom Line: Yes, I would recommend this to a friend

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  • Lovin' Gwynnie Bee since 2014

    • Brighton, MA,
    • May 8, 2019
    • Verified Reviewer

    I've been a member since 2014 and continue to LOVE Gwynnie Bee. It's not easy to find comfortable and stylish clothes as a plus size woman. Gwynnie Bee has consistently offered wonderful choices over the years. There is truly something for everyone and if you like an item enough to keep it their discounts are amazing! I can't recommend this service enough.

    Bottom Line: Yes, I would recommend this to a friend

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  • Worth it...at my locked in price.

    • Rancho Cucamonga, CA,
    • May 7, 2019
    • Verified Reviewer

    I've been a Gwynnie Bee customer for over 4 years for one item at a time. Overall, I am happy with my experience, but to be honest I would not pay the current market price for the service. I like most of my items but it is rare for me to be floored and absolutely love something I get in my box. The price I pay is worth it to have some variety in my wardrobe and hopefully find a few keepers.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    The cure for the shop-o-holic

    • California,
    • May 3, 2019
    • Verified Reviewer

    Love this company! It's cured my online shopping addiction AND I look great! Tons of great clothes to choose from. Lots of on-trend looks and no more "frumpy old lady plus size section". Shipping and dry cleaning included in the monthly fee! What's not to love!

    Bottom Line: Yes, I would recommend this to a friend

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  • The service I am most loyal to!

    I love GB! They have exceptional clothing and a genius concept. I love wearing something new each time I pick up my mail and sending it back when I am done. I realize I have also purchased quite a few pieces over the years. Any time I have interacted with their service staff they have been helpful and efficient. Love love love!

    Bottom Line: Yes, I would recommend this to a friend

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  • LOVE my GB!

    • Pennsylvania,
    • Apr 30, 2019
    • Verified Reviewer

    I have been with GB for more years than I can remember! When I was traveling for months at a time, I would transfer my shipments to where I was living as I didn't want to miss out on any of my treats!

    Gwynnie Bee has introduced me to my new (EXPENSIVE) guilty pleasure, Johnny Was! I own way too many pieces and have spent way too many dollars on it, but I LOVE IT! I have turned others on to it, too! I am such a fan now I have even gone to their store in LA!

    My only issue is that sometimes for various reasons, I would like to put my subscription on hold or "vacation" but that is not an option. That is one thing that would make this more attractive to others I think. (Also, if you cancel and come back, it's at a higher rate, so if I need a hiatus I either have to pay more or not come back.)

    I do love Gwynnie Bee and hope that they consider this suggestion!

    Bottom Line: Yes, I would recommend this to a friend

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  • How big is your closet?

    • Dallas, TX,
    • Apr 30, 2019
    • Verified Reviewer

    One of the questions that my co-workers often ask is "How big is your closet?" My subscription with Gwynnie Bee allows me to wear new items all the time.

    Deciding what to wear in the morning is no longer a hard time for me. Having Gwynnie Bee is a corporate game changer as it makes wearing designer clothes a possibility.

    I love this company and will always be a member!

    Bottom Line: Yes, I would recommend this to a friend

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  • Best way to try new styles

    • California,
    • Apr 30, 2019
    • Verified Reviewer

    I have been using QB for over 3 years and love the choices. It is great to be able to try newer fashion and not have buyers remorse. I use it for work and personal clothing and I could not imagine not having QB anymore. The customer support is very responsive and they are nice. I accidentally left a Rotary pin on an outfit and they sent it back to me, thanks!

    Bottom Line: Yes, I would recommend this to a friend

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  • I want to choose

    • Bloomington, IL,
    • Apr 29, 2019
    • Verified Reviewer

    I really like the variety of clothing. What I don't like is not being able to select exactly what I want. If I have a special occasion coming up, I want to be able to choose my items.

    Bottom Line: No, I would not recommend this to a friend

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  • Best way to keep a new look

    • New Mexico,
    • Apr 29, 2019
    • Verified Reviewer

    I am one of those people that only wear things I buy a few times. So Gwynnie Bee is perfect for me. I have a constant supply of new clothes to wear. I always get compliments on my Gwynnie Bee pieces. I am actually wearing a shirt I bought from Gwynnie Bee right now!

    Bottom Line: Yes, I would recommend this to a friend

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  • Wonderful!

    • Baltimore, MD,
    • Apr 29, 2019
    • Verified Reviewer

    I have used GB for a few years now. I always find lovely items and love that I can wear them a few times and return. It has been exceptionally helpful as I've lost weight - I could change sizes without changing my entire closet.

    Bottom Line: Yes, I would recommend this to a friend

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