Heal-n-Soothe

This is my second review. Finished first bottle with no results. Same with the second bottle. I will not buy any product online that touts miracles again. One bad apple spoils it for the rest.

Bottom Line: No, I would not recommend this to a friend

This isn't as much a review of Heal-n-Soothe as a complaint about the company I ordered it from, The Healthy Back Institute. I also ordered their product called Super Joint Support not knowing that it had Magnesium in it (the type of Magnesium not identified). I know from experience and advice that the only type of Magnesium that does not cause diarrhea is Magnesium Glycinate (which I already take to stop muscle cramps). So I wasn't at all surprised that by the second day of taking Heal-N-Soothe, sure enough, I was "trotting to the pot!"

I called the company to ask the type of magnesium and they couldn't tell me, so I returned the Super Joint Support, giving the reason, and paying $10.92 for return it by USPS. After not receiving a refund, I called the company and was told I'd returned Heal-N-Soothe (the first bottle had cost me $29, while the Super Joint Support had cost me $39).

I wrote a letter to the company enclosing the Return Form and telling them I would expose them on social media if I didn't get a refund! Still no refund! So it cost me a total of $49.92 for this experience! Whether Heal-N-Soothe works or not, it's hard to tell when I'm so mad at the company for being so dishonest!

Oh, but the last time I had my blood pressure checked, it was low, but I'm surprised it wasn't "through the roof!" I was actually looking up something on WebMD when I got sucked in by this company, so watch out! Oh, and I forgot to mention all the newsletters at $14.95 a copy!

Bottom Line: No, I would not recommend this to a friend

Does not work! Another snake oil by a traveling sell man. Just another scam. It is a shame when people like me are in pain.

Bottom Line: No, I would not recommend this to a friend

I don't know what star rating to give, being that I've been taking it for a month now and no results. I tried calling to cancel any future orders because I'm on the 30-day trial period which automatically chargers you IF you don't CANCEL within 30 days. I called several times, put on hold, it's all a recording so you get nowhere. I was on hold the first time for 8 minutes, NOBODY. The same stupid music that is kind of disturbing. Second attempt I was hung up on, RUDE. Nobody comes to the phone, no mention of momentarily someone will be with you or experiencing a volume of calls, NOTHING. I get angry and impatient when having to hold for NOTHING, and to top it off this review may not ever be seen due to they scan every review so probable negative gets tossed. THANY YOU Heal-n-Soothe.

Bottom Line: No, I would not recommend this to a friend

What a scam! Took over a month for delivery, on my first week of taking capsules The Healthy Back Institute helped themselves to another $49.00 from my bank account without an email to request this. After just taking 4 capsules I had a migraine and a sharp stabbing pain behind my right eye. I emailed them the next day asking why they had stolen money from my bank account, I received the spill saying it's my fault, apparently, I had agreed to a subscription, and if I return unopened bottles within 7 days they will refund me the money they stole from my bank account. STAY WELL CLEAR.

Bottom Line: No, I would not recommend this to a friend

My mum has Arthritis that kept her indoors for three months. I read about Heal-n-Soothe online and I thought of buying for my mum. I made an order from Nigeria on February 25th, I was debited, but I have not seen the drugs yet, it has not been delivered.

On March 25th I was debited tripled the previous amount. I was asked to block my account so it won't occur again. I refused. I said let me call back the institute for a refund. I did and no one picked all my call until I got exhausted.

Please, I need a cancellation and I need my money refunded. Have mercy on the mercies and stop extorting money from the poor, it was out of pity I raised that money to get that drug and I have not seen it, yet I got debited twice.

Bottom Line: No, I would not recommend this to a friend

I paid postage and packaging, almost £20.00 to be precise, for the bottle of Heal-n-Soothe lose the back pain capsules, in which I did not receive, plus I made sure to decline any other offers which required payment. This week Heal-n-Soothe attempted to take $49.95 out of my account? They certainly were not authorized to take any money from my account and on top of that, I've paid £20.00 for something which hasn't arrived!

Bottom Line: No, I would not recommend this to a friend

I have joint pain every day. Sometimes I’m very limited to what I can do. I have been having fibromyalgia for 12 years. I purchased three bottles, faithfully took six to eight a day. Plus I bought super joint support to help out with joint pain. I did not find a difference in taking this supplement. My pain is still here and very real. I e-mail the healthy back, lose the back pain, on Heal-n-Soothe several times to see about my refund. I have received no response. All the supplements were taken within two months after I purchased them. This is my second time trying this product. I am so desperate to get relief from my fibromyalgia that I tried this product twice and twice it has failed me.

Bottom Line: No, I would not recommend this to a friend

I bought a bottle to try, declined the free trial and subscription, thought if it worked I would order more. Bought some rub-on cream too, paid for postage to the UK. Listed my full address and contact details.

Seven weeks later, NOTHING had ARRIVED. Started being bombarded with emails from some back institute I have never heard of, apparently, I was a customer. I couldn't log in as I didn't have a password so did a password reset because they clearly had my email, and logged in. Well, there it was all set up with a subscription the whole works, things I have never authorized and never would.

It came to my attention 7 weeks down the track when more money was taken out of my bank account a month later, about $50 USD. When I realized I had never received the first order, I had emailed asking where it was and forgot about it due to starting a new job. No reply to the email, so I found a customer support area on their website in my "account" area. It asked you to log in when you clicked on the "email us" button - it then told you that your password or email was not correct - over and over again.

I checked the tracking online as the "order" had been sent via DHL, AND a second order had apparently been sent as well. DHL had not been given my full address, they were only given the town name, and country, and they were given an incorrect postcode as well. DHL was not given a phone number to contact me on. DHL said "failed to deliver" and nothing else. The second order did not even seem to arrive in the UK. I will be calling DHL to see what it was they tried to deliver, and what about the second order - DHL would not leave it at that if it was a parcel.

I will be calling the company tomorrow, and advising VISA I have not received anything, and it looks like they never intended to send me anything legitimate - evidenced by the no complete address on what they sent (there was a complete and correct address on my order record in my account so I can only assume that to place an incomplete and useless address on what they sent via DHL was to ensure whatever they did send would not arrive).

Bottom Line: No, I would not recommend this to a friend

These people are complete fraudsters. Avoid at ALL costs. Do NOT give them your credit card details. They will bleed you dry. They have robbed my bank account. They are a bunch of thieves. I thought I was ordering one bottle. I was wrong. They will keep shipping further bottles, and keep robbing your bank account. I have been forced to cancel my credit card. In addition...if you collect your product at the post office, you will be charged a further £15 delivery. It makes the product VERY expensive...even BEFORE you have your bank account emptied. A complete and utter rip-off. To be avoided at all costs. These people are simply scamming you for your card details. Have nothing to do with them. They should be closed down ASAP.

Bottom Line: No, I would not recommend this to a friend

A complete waste of time and money. I told them I didnt want to be sent any more, until I had tried their product. After using 2 bottles (180 tabs) I had no pain relief whatsoever! The most annoying thing is that I have emailed them on numerous occasions and have not had any reply. Is this a reputable company or just in it for greed! Now I have been sent another bottle and have had my credit card charged without my consent. It is a scam, some people might in their mind find this ok, but they may as well suck a stone twice a day and get their imagined relief. I am not happy!

Bottom Line: No, I would not recommend this to a friend