Hims Hair Loss Treatment Reviews

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Hims Hair Loss Treatment

Overall Rating

2.2

43 Customer Reviews

Summary

Hims offers a hair loss treatment that allegedly helps address male pattern baldness (androgenetic alopecia). Learn how customers are rating their experiences with the product.

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Customer Reviews

2.2 Stars out of 43 Reviews
5 Star:25% 4 Star:4% 3 Star:0% 2 Star:2% 1 Star:67%
33% Recommend This Brand
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Posted on Jun 19, 2018

It really does work!

By Paolo Iñigo T., South Orange County, CA, Verified Reviewer

I’ve been seeing Hims products on social media for at least a few months before trying it myself earlier this month. I didn’t use the $5 hair kit that they are offering, but I just bought the shampoo. After a few days of trying it, I see some hopeful results. As a 33-year-old guy, my hair has started to lose rapidly since 2014. Being a single guy, I started to worry. I’ve tried over the counter hair growing shampoos here and there for the past four years, but neither of them worked. I’d say that Hims shampoo is the only hair growing shampoo product that has worked for me. I’d definitely buy this shampoo again once it runs out.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Aug 16, 2018

Excellent

By Gerry H., Pennsylvania, Verified Reviewer

I don’t know why so many people are having issues with Hims Hair Company? I started using them two months ago, and I gotta say they have been great to me. They have a Twitter direct message and if you have any questions, they instantly contact you! So, I don't know why people can’t get a hold of them? Anyway, I been using their hair products now, plus Finasteride even before I decided to join their site and I've been on just Finestride for six months. My hair is amazing! It used to be so thin up front and top, and now it’s almost entirely covered, another three to four months, I think I’m back to my 20-year-old hair. I am now 40! So guys, just be patient. Also, if you have an issue just go on Twitter and direct message them it’s so simple and fast!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Feb 19, 2018

Hims is legit - used for 3 months and love it

By DLB, San Francisco, CA, Verified Reviewer

Not sure why the title suggests hims is a scam. These dudes are legit. I've received all my shipments on time and have used the complete hair/gummy kit for three months. They’re straight up about the side effects, and personally, I’ve experienced none of them. I’ve actually taken Finasteride for 5 years but switched to hims because it was 50% cheaper. Hard to argue with that. Super happy with the product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Dec 5, 2018

Save your money

By Steve C., Columbus, OH, Verified Reviewer

I heard about them on a podcast. After signing up for the $5 first month, I was surprised when I got charged $50 instead. I am still waiting three days for a response. The order has not shipped yet either. They ship slowest mail USPS first class. I also found out you still have to go to the pharmacy. This is something I signed up to not have to do. They fill your finasteride prescription, and it is generic. Not that this is a big deal, but it is because they charge $28 which you can nearly buy brand name Propecia for. You are overpaying a lot monthly when you can get generic for $10 or less a month.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Feb 23, 2018

Great products and service

By MMA, New York, NY, Verified Reviewer

I don't write reviews often but feel compelled to write one for hims because my experience with them and their products have been incredible.

Sign up: Super seamless. You answer an intelligent and thorough questionnaire through a very sleek interface. Someone mentioned that it was lengthy; of course, it is, you want to make sure you're getting the right treatment!

Doctor follow up: An hour and 45 minutes (just checked the time stamp on my emails) after I finished the signing up, I received an email from one of their doctors confirming the assessment and products that would be sent. The message was thorough, professional, and clearly personalized.

Shipping Confirmation: Two days after I signed up, I received an email confirming that my order had shipped. Simple.

Delivery: Three days after the shipping confirmation email, I received the goods.

Box: Clearly the packaging doesn't matter to the effectiveness of the product, but it's stylish and adds to the entire experience.

Price: I can't speak to price comparisons because I'm new to the hair loss game (not a game I want to be playing), but it feels relatively cheap, especially considering the heavily discounted first-month price.

Subscription model: Frankly as a millennial, I don't need another "thing" I have to remember to buy. The subscription model is great because you set it up once and boom, you never run out.

Most importantly, effectiveness: The products have been super effective, and I'm continuing to use hims products. At the end of the day, you'll never know if the product works unless you try it, and frankly, with their effectively free first month, it's pretty irrational not to try it.

Service: I just tried getting in touch with them and got a response immediately.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jan 6, 2019

Scam, zero stars

By Nadia P., Marietta, GA, Verified Reviewer

I ordered the so-called sample for $5.00 for my husband. They never sent me the sample and they told me that the $5.00 is a doctor’s fee and it is not refundable. They are crooks. Do not deal with this horrible company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Nov 1, 2019

Hims hair product scam

By Bill N., Florida, Verified Reviewer

After trying it for nearly a year I realized the product doesn't work. This wouldn’t be so bad in itself, maybe it just wouldn't work for me specifically. But it gets worse.

When I tried to cancel, they made it nearly impossible. When I get ahold of a person they say ok canceled but continue to charge me. Online is unnavigable for cancellations. And six attempts at phone cancel later I’m still being charged. I think it’s a card charging scam.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Jan 7, 2019

Awful customer service

By T G., New York, NY, Verified Reviewer

I've had numerous terrible customer service experiences with this company. They act like they're not in competition with a bunch of similar businesses. I will take my business to their competitors instead.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Feb 10, 2019

Rip off

By Rafael R., California, Verified Reviewer

Rip off. The process to order is not easy but the real problem was being charged monthly hidden fees after my order was complete for several months. This isn't explained in checkout. They don't email you or provide terms of service on their website. There is no receipt emailed to you and no way to review your order on their website. Customer service was unhelpful.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jul 14, 2019

Shady company that should be investigated

By T G., Los Angeles, CA, Verified Reviewer

After being on finasteride for 18 months, I developed serious side effects such as gynecomastia and testicle pain. After trying to talk to the “doctor” that prescribed my medication I was repeatedly ignored. This is a serious violation of all medical laws and if a real doctor says that I’ve done irreversible damage I will undoubtedly look into filing a malpractice claim. For the sake of your health, please avoid this company at all costs.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 30, 2019

I'm pleased with results thus far

By Chris F., Ohio, Verified Reviewer

I'm surprised to see so many bad reviews. I've been using the shampoo and vitamins (no meds) for about 3 months now, and there is definitely a visible difference! I was thinning badly on the crown and frontal region of my head and it's starting to fill in (I turned 37 in January 2019). My advice is to be patient. Even if it initially feels like you're losing more hair, just hang in there.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 10, 2019

Amazed

By Brian B., Rockwall, TX, Verified Reviewer

I was amazed at how well it worked, I have tried pretty much all the items in the system with no results in the past. Decided to give it a try, and it took about 90 days to see anything, but at 5 months most of my hair was back. I know this won’t work for everyone, but it did for me, and I’m thankful. It’s worth a try in my opinion.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 1, 2019

They have shady business practices

By Jared v., Georgia, Verified Reviewer

They do not let you cancel your subscription in the app. You must speak to them directly. You can pause your subscription, but be warned that they will process your order two days before your subscription is supposed to resume, and then they will refuse to give you a refund or cancel the order (even if it hasn't shipped yet).

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 12, 2019

Slickly produced pick-pockets: "Membership fees" cost me $120 without warning over 8 months.

By Dustin B., Seattle, WA, Verified Reviewer

So, you're looking to get some hair-loss, ED, or anxiety medication online. Cool. Take care of yourself.

So you sign up with Hims - they have good articles written about them, their website is super slick, you get a prescription, they deliver genuine product. Over three months you get three months worth of your prescription of medication. You're happy, but you don't need any more medication. So you let your prescription lapse. If you need more, you figure, you'll renew it and continue the monthly refills at $35 a month. Fair.

Then, 8 months later, long after you've gotten your last batch of medication and Hims is just a distant memory you finally notice a monthly charge of $15 on your credit card statement from "HIMS & HERS HEALTH FORHIMS.COM CA". Strange. You quickly search Mint and realize that you've been charged $15 eight times, totaling $120, for each month you haven't used their services.

Did you miss some email notifications? Were you asleep at the wheel when you could've put a stop to this back in November 2018, the first month it happened? You search through all your emails, because you use Gmail, you never delete your emails, so you expect receipts, right?

Well. Not for these charges. You search and all you find are 17 promotional emails from them between November 2018 and June 2019. You email customer service looking to get your money back. Customer service explains that "this membership fee was previously bundled and included in the price of the products you were receiving each month". You look at you email receipts and on your website profile - no such "bundle" is indicated. If it said "$20 - medication, $15 - membership fee", fair. But no, it's just $35 for the medication.

When you weren't getting medication, they still charged you $15. For the privilege of sending a single email to a doctor who'd rubber-stamp your prescription renewal for the next three months.

Imagine if Amazon Prime was free if you buy something every month - but as soon as you don't, you're charged $15. Not participating is when they pick your pocket. Hims is a company that punishes you for not ordering.

$15 a month for a membership that took you mere minutes of effort to join.

The "best they can do" is refund 3 months. Hims, a company with a potential valuation of over $1 billion, apparently can only afford to refund $45, and pocket the remaining $75 of your money.

Use some other service and pay attention to their business model. Cancel accounts and memberships when no longer needed, restart them quickly when you need to start again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Oct 8, 2018

It really works

By Ak K., Miami, FL, Verified Reviewer

It really works. First you need to get the pills, you really need to dose the pills to work, and you have to take it every day because if you stop your hair falls. I get the prescription from my doctor and I tell him to give me 90-day supply. Then I have this app, it's called GoodRx, and it is amazing, you save money on prescription medication. I get it to $17 to $30 for the total 90 days. I just buy the shampoo and vitamin, but you can get the drip on Amazon, it is cheaper than online. I really like the shampoo, it works, but you need to get the pills.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 29, 2019

So far so good, even with customer service.

By Farley O., San Antonio, TX, Verified Reviewer

I first tried to get Keeps, but was turned down for a reason they would not answer, so I turned to Hims and was approved with the same answers I gave to Keeps. Anyway, my order arrived within less than a week and the regimen (I am using the entire package) is as easy as pie.

I did have an issue with the free one month charge, as I was charged $49.00, but with a simple phone call, I immediately received a $44.00 refund. It's only been about a week, so I can't say anything about new hair growth, but the shampoo absolutely has my hair looking fuller and less brittle.

The key is using the product as prescribed. Use it, don't just let it sit on the shelf. USE. IT. I will definitely report back in a few months as to whether I see a positive outcome with hair growth.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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