Meaningful Beauty

Meaningful Beauty

Overall Rating

1.9

60 Customer Reviews

Summary

Meaningful Beauty is a skin care system collaboration between model Cindy Crawford and her dermatologist Dr. Jean-Louis Sebagh, and it promises to keep you looking wrinkle-free and gorgeous.

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Customer Reviews

1.9 Stars out of 60 Reviews
5 Star:13% 4 Star:5% 3 Star:5% 2 Star:10% 1 Star:66%
22% Recommend This Company
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Posted on Dec 10, 2019

Misleading sales model

By Meredith G., Colorado, Verified Reviewer

I canceled my kit over a month ago and received an email saying that my Account Balance was $0. But I got yet another charge for something that I didn't want and canceled. When I called the company, they said that I still have two more installments. But no one told me that when I canceled nor did it say that in the cancellation email. This is a misleading sales model and I'm reporting them. The annoying this is the products were fine. Not amazing, but good. It's their misleading sales model.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Oct 21, 2019

Not what I had hoped for

By Vicki P., Waunakee, WI, Verified Reviewer

The youth serum was very sticky and didn't seem to absorb into my skin. The night cream also sat on top of my skin. When I took a shower in the morning, I could feel the cream just slide right off my face. Everything said "keep away from eyes," even the eye lifting cream! What is up with that? The ONLY thing I did like was the exfoliator. You leave it on for 5 minutes and it basically becomes a masque after exfoliating.

When I called to cancel, they tried REALLY hard to get me to keep getting it for 60-90 days to get all the true benefits. I said NO, I need a cancellation number now, please.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Apr 18, 2018

I LOVE this product!

By Anna Mason, South Lake Tahoe, CA, Verified Reviewer

Hello. I have been using the MB line for over five years now. I use the eye cream, day cream, and serum daily. I am 42 years old and it took me a long time to find a product that works this well for me. This product line makes me look younger and my skin feels amazing. I have sensitive skin and eyes, these creams are non-oily, light, and makes my skin supple and hydrated without any irritation. I think the price is very reasonable compared for example to Avon, and the results are far more better. Thank you, Cindy, for sharing your secret! I was not paid to write this review; this is just my honest opinion.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Aug 2, 2018

Happy with the product

By Darla E., Virginia Beach, VA, Verified Reviewer

I have used this product for a couple years and I am satisfied with the product. Yes, this is a renewal program (most of the online products are now) but if you go into being aware of this, you have the option to cancel. If you get the product in the mail and you don't want to be charged for a recurring charge, then call the day the product arrives and cancel your account. I have never had any trouble with the customer service.

Yes, it is customer service and they will try and keep you in the program, but if you tell them no (it might take a couple times) they do understand that no means no. The product has a very pleasant smell, it has never caused any breakouts on my face out and I do have sensitive skin. It goes on smooth, it feels light on the face and not like the heavy cream. I will never look like Cindy Crawford, but I do like her product. It might not have gotten rid of the wrinkles I already have, but I do feel like it has prevented me from getting more.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Sep 17, 2019

Vitamin C

By Lena B., Phoenix, AZ, Verified Reviewer

I started using Meaningful Beauty and after about 6 months my skin began to slightly darken. My family thought maybe I wasn't getting enough rest, skin looks worn out and tired suddenly. So I compared my old regimen to Meaningful Beauty and realized there's no Vitamin C in the facial wash and toner. Meaningful Beauty should cater more to African American anti-aging needs by adding Vitamin C to the facial wash and toner. Disappointed.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Feb 16, 2019

So far no complaints...

By Stacy S., Eugene, OR, Verified Reviewer

I ordered an initial "trial" kit for $39.95 with a money-back guarantee after 90 days. After just two weeks I saw no changes so I called asking for my money back. I didn't want to forget and get caught paying $40+ per month for a product that wasn't working for me. The man on the line suggested I continue to try the products and he would move my larger shipment date to 3/2019. I did what he said and slowly I began receiving compliments like, "Did you go on a cruise? You look tan and rested." I wasn't seeing much of a change, but now at 90+ days, I can say I do. I almost feel as if I can't live without certain products. I do mix with others that I love like Origins and Oil of Olay, but I am sold on the Ultra Lifting and Filling Treatment, the Antioxidant Day Cream, and the Skin Brightening Decollete and neck treatment. On the site it lets you customize and sub other products, so I am trying the neck firming cream. I have a ton of the eye cream left so I will sub it with something, as well.

I think these products are great to try to see what works for you. As far as money, you will have to budget and weigh if you feel it's worth $50 a month. For me that is 8 less trips to Starbucks, so...we shall see.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Sep 8, 2019

Unknowledgeable custom service reps

By Dawn V., Florida, Verified Reviewer

I asked for a product that would help me with dark and puffiness underneath my eyes. Unfortunately, the customer service representative from Meaningful Beauty recommends dark spot correcting treatment. Which she said would correct my problem. I explained to her I have no wrinkles or sun spots on my face, she explained to me this product is perfect for underneath the eyes. I asked for the manager to make sure I was ordering the correct product and she told me the product I purchased would not help my problem area and she gave me no resolution. Don't believe what anyone from the company says, they do not know what their products are used for and don't waste your money purchasing them!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Jan 7, 2020

Fraudulent company

By Kizzie P., Portland, OR, Verified Reviewer

I wish I could give this company a negative star rating because they are terrible. They don’t make it easy to cancel your subscription and then they fraudulently hacked a credit card number and processed a shipment with it, I never gave them the info. DO NOT BUY PRODUCTS FROM THIS FRAUDULENT COMPANY! They will apparently do anything to steal your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Jun 5, 2018

Mostly good product and experiences

By Lee M., Virginia, Verified Reviewer

I've been a customer for almost a year now. Regarding the products, they worked better than OK, but, not as fantastically as they purported. I will continue to use them, as they're better than the Olay Regenerist system I was using.

When I called to order my initial kit, I'd researched it online first after seeing it on TV for months. I also quizzed the customer service agent (sounded like he was in India!) regarding recurring shipments and their costs. I mean, really...really...who doesn't ask these kinds of questions?! It's a no-brainer! Even if I hadn't done my due diligence, I would (and did) ask a lot of questions and clarifications of the customer service guy. He tried to double talk me, quickly, but I made him slow down and repeat everything. Those of you who didn't, look in the mirror, you're far too trusting and assumed a lot without verifying you were on the same page as they were (which you obviously weren't).

I do feel badly for you all that have commented about extra charges (you pay in three monthly installments) as well as those of you who unknowingly received your recurring shipment and charges to their card. You learned a costly lesson, but, you now know how to avoid it in the future.

Yes, I do believe the company was a bit more than slick in their conversations with you, but, you were also party to those phone calls. With me, at least, the customer service agents had to summarize all the info at the end of every call (where they spoke very fast!). This is where I asked them to slow down and repeat clearly for me. All misunderstandings were then addressed and fixed. Not to mention, I had the name of the person I was speaking with each time!

I wish you all the best of luck, and sincerely hope that I didn't just screw up my good luck with them!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Dec 17, 2019

DISAPPOINTED

By Nicole S., Eugene, OR, Verified Reviewer

I have read the reviews on here and have the same results as most - the serum is so sticky on! The day cream is oily and just sits there. Also BEWARE of Guthy Renker, that is who bills you for the product and sends it out, they are a real pain in the butt to get things right and will keep billing you. The people on their phone lines are terrible, so disappointed.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Jan 6, 2020

Good grief

By Carrie A., Florida, Verified Reviewer

Tried to cancel a few weeks ago and was sent some capsules for free that would take at least 2 weeks to see results. Big waste of packaging for so little product and only received a week's worth to try. Just tried to cancel again and it seriously took 15 minutes of a never-ending loop of we'll send you this other product. Finally just had to get short with them. Made sure I took a screenshot saying nothing was owed. Too many steps for little results and rather expensive, but the customer service is just awful.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted
Showing 34-44 of 60

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