Mindvalley

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Mindvalley

Overall Rating

3.1

84 Customer Reviews

Summary

Mindvalley is an online university that offers a rotating series of courses devoted to transformation through personal growth that are designed to help you let go of limitations and become your best self.

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Customer Reviews

3.1 Stars out of 84 Reviews
5 Star:46% 4 Star:2% 3 Star:4% 2 Star:3% 1 Star:42%
54% Recommend This Service
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Posted on Jul 22, 2019

Be cautious

By Tony W., Chicago, IL, Verified Reviewer

I have signed up for "The Uncompromised Life" program, which so far I have little complaints about, though I wouldn't mind if they spent less time touting Marissa Peers contact with famous people and how great the program is. I've already bought the program, no need to continue to sell it to me. Regardless, I downloaded the app and started to check out some other free programs and was recommended to "How to get 10X the results from your workout". In the discussion, Lorenzo Delano brings up a study by McMaster University where he claims they discovered that only lifting heavyweight (90% of your 1 rep max) is effective. So I decided to look up the study myself to learn more only to find that the study says the exact opposite. It found that there was NO DIFFERENCE in the two groups, one lifting 50% of their 1RM and the 90% group. So before we even get into the meat and potatoes of this workout, the expert is giving out inaccurate information and wrongly citing scholarly articles. That really put me off. So use caution when evaluating "facts" from their experts.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Mindvalley LLC

Jul 23, 2019

Hello! My name is Janja and I’m from Mindvalley’s customer service team. I would like to extend my sincerest apologies for this!

We appreciate you for bringing this issue to our attention. As a fast-evolving company, we are always looking for ways to better our service, and your feedback is an important part of that process. We will look into this and make the appropriate changes.

If there is anything that our team can help you with, let us know, we'll be more than happy to assist you.

Helpful Review? 21 People Have Voted

Posted on Sep 20, 2016

Some content, but mostly sales

By Deb Smith, San Francisco, CA, Verified Reviewer

I was hoping this site might be different, but you're essentially getting an aggregation of various alternative health gurus and all the marketing that goes with them. I'm open to new ideas and approaches, but I get frustrated when "Master Classes" end up to be about 15-30 (at best) minutes of actual content and 60+ minutes of success stories and hype to buy the product, coaching, etc. Now they are free, and I do expect some sales pitches, that's fine. But I basically saw most of the content in the 20 minute pitch that got me signed up for the "Master Class" and didn't need to waste 2 hours of my time. When I step away feeling like I just listened to a late-night TV product pitch, I don't feel you're bringing anything new to the table. Glad the CEO has tried and liked the products, not too surprising, as I'm sure he got to try them for free as a co-marketing arrangement with these folks. Basically, there are some interesting authors here, but you can probably buy their books or programs from them directly and you don't have to subscribe to this web site to find the data -- you can easily find them on PBS and other places on the web (and yes, the website is $1 at first, then you're charged $29 per month for content). Just pushy.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 42 People Have Voted

Posted on Dec 15, 2018

Bummed about the customer service

By Diane G., California, Verified Reviewer

I purchased a "Quest" and am yet to start, so this review will not be about that; however, when purchasing the Quest, the website sold me on a "Mindvalley" University subscription and oddly I felt like it was advertised to me as an additional "quest" for only $249 instead of the $349 I paid for the original quest. After paying the additional $249, I found out I just paid for a subscription to their "university." Honestly, I feel misled. And unfortunately, it gets worst...four days after the purchase, I sent Mindvalley an email requesting a refund in which I got an auto email that notes a response from them within 48 hours. It has been an additional four days, and still I have received no response from them. Talk about poor customer service.

Did I mention that finding an email address for the refund request was almost impossible? Their website leads a person back and for to the same websites that in reality offer no email address for customer service. I want to believe the content on Mindvalley is good, however, the really bad customer service makes me believe this company is just a SCAM.

Bottom Line: No, I would not recommend this to a friend

Company Response from Mindvalley LLC

Jun 19, 2019

Hello!

My name is Janja and I’m from Mindvalley’s customer service team. I would like to extend my sincerest apologies for your negative experience!

In the last months, we have implemented additional reviews on our current processes and we are looking forward to addressing any pressing concerns that customers may encounter.

We appreciate you for bringing this issue to our attention. As a fast-evolving company, we are always looking for ways to better our service, and your feedback is an important part of that process.

We would like to get into contact with you and hopefully resolve this situation with a positive outcome. However, because this website is anonymous, we would need your information to effectively investigate further.

If you're willing to work with us in resolving this, please contact us by visiting our Help Centre here https://support.mindvalley.com/ and clicking on the Contact icon in the lower right corner. Please mention my name - Janja - while doing so and leave your email address.

Should you need help in the future as well, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.

Helpful Review? 44 People Have Voted

Posted on Nov 18, 2020

Disappointed

By Kasia H., Sydney, Australia, Verified Reviewer

Duality program is really good, but I thought that sessions are live. Then I realized that Q&A was all recorded in 2015. MV's first objective is money and Vishen Lakhani is a salesman with a very aggressive sales strategy.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Duality program

Aggressive marketing

Unable to contact customer service

Prices are high

Company Response from Mindvalley LLC

Dec 9, 2020

Hey there Kasia,

We hope you are doing well and we are glad that you were able to enjoy our Duality program. While you are right in saying that we do offer recordings of older calls that we think might be helpful to our students, we do host live calls as well. This year alone, we held 4 live calls with the author of the Duality Quest: Jeffrey Allen which many students attended live or later accessed the recordings through their Quest.

We also feel sorry that you do not agree with our marketing strategies but we do confirm that our biggest mission here at Mindvalley is to transform the lives of people and to accomplish that mission we offer many free courses as well. You can check them out here at: https://www.mindvalley.com/free-courses.

We hope you have a wonderful day ahead.

The Mindvalley Team.

Helpful Review? 2 People Have Voted

Posted on May 2, 2014

Mind Valley

By Khadija , Denver, CO

They have horrible customer service. One of their representative, Catalina is very rude and hung up on me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 56 People Have Voted

Posted on Jul 10, 2015

Too much too soon

By Pedro , Calgary

I asked for the free analysis because I was curious. They then sent me a huge list of very long e-mails and demanded a quick reply to accept their offer. Since I did not have the time to read all those e-mails and learn about the program right now, I chose to improve my life by unsubscribing. To bad they are so pushy. I might have learned something and they might have gained a fan.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 57 People Have Voted

Posted on Apr 9, 2015

Cheap sales and promotion tricks in Videos!

By Sinan ,

Naming of the products and how they put the links in the pages to buy is a design for a hook or bait & switch. For me, it is a pure scam! I have bought and returned the products with a bad experience.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 40 People Have Voted

Posted on Aug 7, 2015

SCAM!

By Skye, Verified Reviewer

I was given accesses to a free promotional webinar, which I was unable to watch at the time. "No biggie, they have replays," I thought to myself. So I waited for the replay email to come through.

So, I get the replay link in my inbox, and to my surprise, it sends me to a signup page. I somehow find a page of alternative short-links (and for a moment, think I've struck gold and can watch the webinar at last) but they all tell me to go find the link in my email.

Getting frustrated, I emailed the website through which I was offered this course (Biddy Tarot) and the website itself (Mindvalley Academy) and nobody has replied. All I get is spam-level emails from Mindvalley Academy, begging me to sign up for a paid course. Lovely!

I'm not dropping money on a course that I might not be able to access if I can't catch it live. Any company who has time to spam my inbox, but doesn't have the time to reply to my support ticket is not one I trust.

To me it seems like a giant info gathering scam and I advise you to steer clear!

Don't waste your time, and especially don't waste your money. If something goes wrong you may never hear from their customer support and I highly doubt you'll be getting any money back.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 53 People Have Voted

Posted on Oct 9, 2015

Slick, Expensive Scam.

By Donald Bland , Wilmington, NC

This guy is very slick. He comes at you like an expert car salesman – he got me! He should stay out of American Politics, first and foremost. And you can buy a Steven Halpern CD for a few bucks and save a lot of money. I tried to listen to one of their webinars from a 'Sonia' and I could only stand 2 or 3 minutes. I thought those big eyes and over plastic-surgerized face was going to come through the screen and get me. Run people!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 47 People Have Voted

Posted on Jul 14, 2016

It's a Legitimate Company with a "Scammy" Billing Practice

By Zelle, Verified Reviewer

I was "accidentally" subscribed twice to a program. That's something unheard of in any other educational/informational subscription services I've tried/I'm subscribed to. Think having two Spotify Premium plan using the same email/account.

Anyway, I canceled the duplicate account and forgot to cancel the other. I know, I know, I'm partly at fault here. But I didn't get an invoice or email notification for about 5 months. And the only way to cancel the subscription was via email! Then I was later billed, all those past invoices in one day.

In user interface design, you'd definitely call this a "dark pattern." It's not necessarily illegal but it's something that favors the business to the detriment of the user.

If I were you, I'd stay away.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 42 People Have Voted

Posted on Sep 28, 2016

This is a SCAM, Beware!

By Kristen Bailey, Los Angeles, CA, Verified Reviewer

I purchased the Becoming Limitless program that promised great customer support, though no one ever gets back to you. Much of the content and “resources” provided is available online for FREE.

Additionally, most of the content contains repeated stories about Vishen Lakhiani's life. Over and over, the same stories and not much by way of new content.

I've done a lot of personal development seminars, and this is by far this worst! They will not give back a refund either. And customer support is rude when you do finally call because you will not hear back via email.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 54 People Have Voted
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