Noom Diet Reviews

I signed up for a trial period from Noom. I heard from the coach the first week, then after 12/17, I heard nothing until 12/24. Then they charged me on 12/23 for $99.00 without any reminder the trial was ending. I don't believe they are interested in helping people, only taking your money.

Bottom Line: No, I would not recommend this to a friend

Does not deliver content as promised, coaching is non-existent. I ordered after the trial and never received exercise/meal plan that was purchased for $79. No contact from the coach after paying for a full month until I contacted Noom (a week is how long I waited), no group support as advertised - was not even added to a group. Noom says sorry, no offer to correct issues even when asked. Save your money, refunds will not be provided by Noom or Google Play.

Too bad as the program has great potential and I would have continued after the paid month was up had these issues been corrected. Instead, I got a sorry about your luck, here's how to cancel.

Bottom Line: No, I would not recommend this to a friend

They tell you that you can cancel within the 14-day free trial, but when I canceled within that time period, they charged me $129 anyway, and are refusing to issue a refund. DO NOT EVER subscribe to these thieves! Complete ripoff.

Bottom Line: No, I would not recommend this to a friend

I signed up and signed in with the Noom app back in Spring of 2018. It seemed worth a try to get reminders on my phone to eat right. I was assigned a personal coach to text me and keep me on track, "Nikki" texted me on April 20th to see why I was not following the app. It was too time-consuming, impersonal, vague, and confusing to use Noom, and the only way I could reply to her was through the Noom app. I thought I successfully unsubscribed to (her) someone in writing and the app was uninstalled. Today, six months later, I was just charged the second $129 on my bank card. This is a holiday, so I will fight this battle on January 2, 2019 to get this new charge refunded and let you all know.

Bottom Line: No, I would not recommend this to a friend

The first few days were awesome. My coach was motivating and really made me feel like she cared about my progress. Gradually I heard less and less from her, and eventually, she told me she was no longer going to check in on me because she didn’t want to bother me. Which made absolutely no sense to me. I would love to be able to get my money back. I feel defeated.

Bottom Line: No, I would not recommend this to a friend

Scam - don't do it. I tried and found it is computer-generated people. I paid $59 for a meal plan (it has been deducted from my credit card bill already) that was not even available on the app, or maybe I could not find it? I asked several times. Scam.

Bottom Line: No, I would not recommend this to a friend

I signed up for the trial and then a family situation came up in my life that took all my energy and time. I was one day over the trial period and tried unsuccessfully to contact anyone. They simply responded four days later to my message that it was canceled but my charge of $159 would run through the current payment cycle. It said it was a system-generated response that canceled. I see others say that they charge again even if you cancel.

Do not sign up unless you are very sure or nothing comes up that makes you not able to participate (i.e., death) because they have no human beings to help you. It is a money grab scam. I wish I had known. I have no faith in companies that do this - it is set up to ensure they make a maximum profit whatever the circumstances. Very poor and suspect business practices!

Bottom Line: No, I would not recommend this to a friend

I expected that a "custom program" was going to give me a meal plan and do more than help me count my steps each day.

I am a busy professional, with no time to join in on mindless chatter. All too soon, I became disenchanted, stopped counting meals, and endless logging.

Perhaps it's me, but I thought this program was different than it actually played out to be.

Bottom Line: No, I would not recommend this to a friend

I downloaded the app and did the so-called trial. I couldn't follow up much with the trial. I was never sent any email asking if I'd like to continue with the subscription, however, they just debited money without my consent. Trying to get a refund is a nightmare because there is no number you can call, only emails. All the numbers provided are not working. This is a scam. The app is slow. When I want to redownload, it can't download. Taking money from people without confirming with them. Worse is that's my child's school fees. I should have been warned.

Bottom Line: No, I would not recommend this to a friend

Just curious - I’m actually underweight. I went onto the app expecting it to turn me away as it would be unhealthy for me to lose any additional weight. NOPE, Noom was all too happy to assist me in my weight loss journey. Hey us skinny girls can always lose another five pounds, right? Only if I want my BMI to fall below 17. So, you might want to think twice before signing up for a service that has a one size fits all mentality. I don’t think there’s a whole lot of science working within the app. Total fail.

Bottom Line: No, I would not recommend this to a friend

They force you to use their program for six months if you are happy or not. It is a very basic program easily found at Google. Just search for health habits. Don't even do the trial. Such a waste! I was charged $199. The phone I originally did the trial on broke down two days before the end of the trial. I forgot to cancel and got scammed. I would not mind paying for it if it was a good program, but it is definitely not. DO NOT waste your time or money! Noom is just after money! TERRIBLE!

Bottom Line: No, I would not recommend this to a friend