Opendoor

Unless your house is in perfect shape, don't bother. They will make you an offer. Send out a team of 6 inspectors to photo and inspect every little thing. After that, they will deduct all of the repairs that this team of inspector find according to their repair estimates. If not within their profit margin, they cancel the contract. They do this by overpriced repairs and watch that crack on the light switch plate and the electric outlet that does not work; oh wait, that's a security device disguised. Bottom line is, do not expect much. Good luck.

Bottom Line: No, I would not recommend this to a friend

It takes at least 5 days to get your offer! Then when you get it, expect it to be WAY LOW if there aren’t sales in your neighborhood because people like to stay! Because of the downturn, people had to sell low in the past. The comps they used were from a year ago, which isn’t how it’s done. There were sales that were newer at prices $100,000 or higher. Now I will list it for sale by owner.

This is for people who got in when they bought a foreclosure, not those who actually could afford the neighborhood they live in. It is so sad that these companies even think they are helping people who actually paid to live in our expensive homes. People who sell their homes for nothing are ruining the market.

Bottom Line: No, I would not recommend this to a friend

I am BEYOND FRUSTRATED with this company.

The biggest issue - communication. They are absolutely terrible at it. It took them forever to get back to us after their initial inspection, but we went ahead because it was the holidays.

When we got the results back, they told us that we are welcome to do any repairs ourselves. We decided to take on the foundation ourselves because there was a high contingency cost and we just wanted a few different quotes. They let us do the foundation ourselves.

And we did. We got a couple of quotes, had a certified construction engineer come out and confirm what needed to be fixed. We had it fixed. Another certified engineer came out and confirmed it was fixed. We had a plumber confirm our plumbing was still good. Great! I sent the results to Opendoor. They came back and said they wouldn't accept it. Because the engineer THEY had come out recommended a different number of piers. Even though we had a certified report that we were completely up to code. Even though THEY SAID we could do this on our own.

Mind you, this is all 10 days before we close. So we ask them to send their engineer out ASAP to come through the house again to check it once more. We scheduled for the next day at 11:00. NO ONE shows up. My husband checks his email to see that they went ahead and emailed him a few minutes before 11:00 to let him know they went ahead and rescheduled for the next day at 8:00 AM without any other communication. The next day the engineer doesn't bother showing up until 8:38 AM.

He goes through the house. He tells my husband everything is up to code, and he originally wanted the extra piers just to be safe. He tells him he is going to go back and take it off the list of repairs.

Turns out he completely lied. Opendoor called us again today to say that they wanted to go ahead and do the extra work. WE CLOSE IN A WEEK.

I can absolutely, in no way, recommend a company who acts like this. Such poor communication. If only they would have been more clear from the beginning, communicated effectively throughout this entire process, and told us earlier that essentially we had no choice but to use them to repair our foundation, that would have been a different story.

Beyond frustrated. I don't like being lied to, and I don't like being tricked. Here we are, a week from closing with absolutely no power. Mad is an understatement.

Bottom Line: No, I would not recommend this to a friend

All was good until I was waiting for the inspection report. They said 4-7 days, but I don’t see how that would work if we wanted to close in a few days like they offer. We knew the house needed some work, but nothing major. They estimate up to $8k, and received a repair list for $15k! They “say” they ask for necessary repairs, but charging $25 to tighten a bolt on the stairway railing and $20 to tighten a toilet screw seems totally crazy.

So we fixed what we could since we were closing in a week, and Aubrey said all repairs were needed two days prior to signing, so clearly don’t want you to be able to fix stuff. And not to mention when I had questions about repairs. Aubrey had no clue how to answer them and had to check with her team every time, and that took forever. She even said she tries to respond to emails within 24 hours. That’s definitely not acceptable in this line of work when people are trying to move and make plans.

The WORST part of it all is seeing that they DO NOT fix half of the items they list on the repair report you have to pay from your proceeds. A patio roof “needed” fixing, and they charged $2000 for that, which wasn’t done. T,hey charged $300 to replace a shower door, that was NOT done. $300 to fix windows that were NOT done. Seeing your “flipped” house posted on their website and realizing what kind of company they truly are is very frustrating. The work that was done was below average as well. I really feel sorry for the next buyer. PLEASE be cautious of this.

Bottom Line: No, I would not recommend this to a friend

When Opendoor made us an offer, it seemed fair, and until the end, we were told they needed to hold back money for a special plumbing test and if they did not need to use the full amount withheld, we would be reimbursed for any money left. After calling every Friday for five weeks, I was told they had to use all the money. I asked for a copy of the billed invoice, and the invoice looked odd. The address on the invoice is not an Opendoor address. The invoice looks funny. Just make sure they tell you everything before you sell to Opendoor.

Bottom Line: No, I would not recommend this to a friend

All of the good reviews are made up from people who work at Opendoor. They are the worst. They take 8%-12% fees! That's twice as much as what realtors take, and realtors are much better than Opendoor. No one can replace an agent. Just no one.

I can't even begin to tell you how awful Opendoor is. They wrote me an offer for $70k under the market price. I didn't accept, and then I put my house on the market for $85k more, and it went under contract in three days. A friend of mine used Opendoor to buy a property, and they told her everything was fixed and repaired with no issues. She still got her own inspector and they found SO many issues, including issues with the things they said they fixed. She backed out immediately.

Bottom Line: No, I would not recommend this to a friend

This company comes across as a homeowner's dream. Do NOT believe this! After an inspection, they come up with ridiculous demands and outrageous prices to mitigate imagined problems. That initial price you offered is only a starting point and not to be believed. Don't waste your money making last-minute repairs because their list will be unreasonable. Take your chances on the open market; you will do much better.

Bottom Line: No, I would not recommend this to a friend

I was initially excited about my offer until I saw the 7.5% fee plus closing fees. Then the inexperienced, unqualified estimators marched and made a list of roofing concerns, foundation concerns, and AC service requirements. All a bunch of nonsense. I just had a new roof two years ago, foundation work was done three years ago by a reputable, licensed company with a lifetime, transferable warranty, a heating and AC annual service agreement, and a pest control annual service agreement.

I had a licensed engineer's report that the foundation was perfectly fine, and they still wanted more. There is absolutely nothing wrong with this home as it has been completely remodeled over the past three years, top to bottom. After two months, I finally just told them to cancel the contract. These people are inexperienced, uncooperative, and every time I talked to someone it was like they were reading from a script. Definitely not fast and easy like they want to claim.

Bottom Line: No, I would not recommend this to a friend

We purchased our home a year ago, but we are moving for a job relocation. I submitted my home to Opendoor, just to see if the reviews were true. Our home has a market value of $298k and their offer was $271k, and after the fees, we would walk away with $254k max. We paid $280k a year ago. We put in $15k to the home over the past year and the home was completely renovated right before we moved in. I can't imagine how much they would knock the price down with "repair credits." This company is clearly trying to take advantage of sellers who need to sell as soon as possible. Fortunately, that wasn't the case for us, and we can choose to decline a pitiful offer from Opendoor. DO NOT USE.

Bottom Line: No, I would not recommend this to a friend

We bought a home from Opendoor last December, the home warranty they provided me with OneGuard Home Warranty is a scam, they will not cover anything. I would ask for a home warranty from a different company other than OneGuard.

Bottom Line: No, I would not recommend this to a friend

I received a quote from them to buy my home after they came out to inspect the property and gave me the final contract, where they charged 17K in fees, more than the cost of using a realtor. They wanted me to pay closing cost on top of that.

I rejected the offer and you would think that would be the end of it. But it was not the end of it, they had all of my utilities switched over to their name. When I realized what they had done and changed them back, I was then required to put deposits back on all my utilities because Opendoor discounted my services and put them in their name when we had no signed contract, just a quote.

Do not use this company, the hassle-free quote cost me $2000 in utility deposits and they never responded to any of my calls asking them to fix the problem. Big time scam. I'm warning everyone because of the many hidden fees.

Bottom Line: No, I would not recommend this to a friend