Opendoor

This was a bad experience. Please be careful and research them. Our experience was from a cash sale offer. I will never to a cash offer again. Only a traditional sale if I decide to sell another home.

Bottom Line: No, I would not recommend this to a friend

Opendoor assessment took over 3 hours. They took pictures on every little corner and requested for repairs to be a brand new home, new roof, new HVAC, new windows. Their offer is fair market. Their commission is higher than traditional buyer's agent 3%. There will be a loss of $20K+ for us to sell to Opendoor comparing to a traditional sale.

Bottom Line: No, I would not recommend this to a friend

At first, I was a little hesitant, being that they are new in Tennessee. They were prompt with the first walkthrough. Everyone was just a call or email away for any questions. They definitely are who they say they are. I would definitely use them again. I sold my house in a week!

Bottom Line: Yes, I would recommend this to a friend

Ok, so I'm going to give you all the details of my interaction. First off, I will say everyone I talked to was extremely professional and courteous. The home I'm selling is at 15514 e Jojoba Lane Fountain Hills, AZ 85268. If you Zillow it, it'll show a value of $503,229. Opendoor made me an offer of $455,000. That was extremely low I thought, but hey, after 6% realtor fee, it's not too far off the mark. I say ok, then read the fine print at the bottom, saying I'd walk away with $402,000. I asked why and they said, "oh, it's our 10.5% admin fee!" So not only do they make an almost insulting low offer on the house, they take almost double the average realtor fee out of it!

Then looking at online reviews, they send a team out to your property and zap you for everything they deem wrong. I read one review that said that his A/C units were 20 years old, and that they only last 25 on average, so they nicked him $2k for that! So I decided to go the realtor route, sold my house in 2 hours, and am walking away with $446,500. That's $46K MORE, AND it sold in TWO HOURS.

One of their pros on the website is not having to show your house to people - for $46k I'll show the house morning, noon and night! Not that you'd have to in this market. I honestly believe I'll have the money in the pocket going this route FASTER than Opendoor. The takeaway is this - unless you're in a HORRIBLE market, get a realtor.

Bottom Line: No, I would not recommend this to a friend

Opendoor presented an offer to my house with 8% fees for them. They won't negotiate and won't let you use your own title company. When inspectors came to the house, they found nothing wrong, nothing to fix. Then I received an email from the broker saying "Not Satisfied," and they also demand that I sign to agree in returning the earnest money. My house is like new. Only two years with plentiful upgrades. If they have decided not to pursue on, they should take the courtesy to call me and explain the reasons. The title company blocked my number immediately and won't take calls. I have never seen the earnest money in the first place. The OS Nation Title Company never called nor spoke to me, which Opendoor said they would. Suddenly Opendoor SHUTS their doors without replies. BEWARE of SCAMS!

Bottom Line: No, I would not recommend this to a friend

Warning, this company is very shady. The sales person tried to say I had to use them as a realtor and lender if I liked one of their homes. The home was listed for a maximum value, but the roof and A/C looked outdated. So I contacted a realtor to see if they will represent me to make sure I was getting value. My realtor tried to contact the listing agent for that house, but instead, she was channeled thru an automated system. After numerous attempts, she finally got hold of someone. When she asked for a document that should be available or given to me when I requested information, they told her to get them herself and hung up on her...and then called me and yelled at me for getting a realtor. Told me whatever offer they gave me was off the table.

My realtor emailed Texas Real Estate Association to inform them of her treatment, and how they treated me, and they helped her locate the actual listing agent...

We thought we fanned out the attitude with their agents, found out they are private investors so they don't have to follow the same laws the real estate agents have to follow, so the only interests they have is their own.

They claim they will negotiate repairs. WRONG. They buy distressed properties. Slap lipstick on a pig and sell it for top dollar. They don't want you to get a realtor because they look out for the buyer's interests. Not only do they not guarantee their work like it says on their website, but they won't give you a home warranty, and when you move in, you are stuck having to buy a new roof and air conditioner, that's about $23,000. I'm glad I had gone with my gut because these people are used car salesmen. You're better off finding a home where a seller will repair the home or give you a home warranty because people like this could care less about your home falling apart after you close. If you got approved for this place, you can get a home anywhere!

Bottom Line: No, I would not recommend this to a friend

Opendoor had us sign a late checkout addendum and held $1,000 in escrow. We were fine with that. The addendum we signed stated the money would be sent within 5 days. It has been 3 weeks and no money. No right to withhold it. Zero right. The home is the same as it was when they made the offer to purchase it. I would NOT recommend this company to anyone. Now we have to hire an attorney just to get our money back that was promised to us within 5 days. Do NOT use this company to sell or buy!

Bottom Line: No, I would not recommend this to a friend

The whole experience was much better than we ever expected from start to finish. Opendoor did exactly what they promised us. The staff was kind and helpful. They walked us through every step. Julie and Michael were very quick to respond to our questions and highly professional. They made us a fair offer on our home. I would recommend Opendoor to anyone.

Bottom Line: Yes, I would recommend this to a friend

My wife and I were strongly considering selling our home via a traditional realty group. We heard a radio ad for Opendoor and decided to see what they offered. We were shocked that Opendoor's offer was even higher than the price the traditional realtors were encouraging us to sell our home at. We did some research and decided to move forward with Opendoor, and we are so glad we did!

Every step of the selling process has been so quick and simple with Opendoor. Their agents have been there every step of the way to guide us through the process. Everything is laid out and clearly explained, so there are zero surprises.

We would highly encourage anyway considering Opendoor to take the plunge. You won't be sorry!

Bottom Line: Yes, I would recommend this to a friend

I was leery at first because who knew you could sell a house online? I did research though, and it looked legit, so I proceeded. Boy was I shocked when they came back with a FANTASTIC offer! After I accepted the offer, the process was so easy - no having to deal with realtors, cleaning your house for people to visit, and no negotiating with buyers. I don't why you'd do anything else! I HIGHLY recommend Opendoor to anyone!

Bottom Line: Yes, I would recommend this to a friend

Update as of 9/19 - Opendoor admitted fault about the garage issue and offered to give me the $1250 earnest money and pay for the $3000 in earnest money I would lose to pull out, but they wouldn’t waive the $10,000 error. Kinda mixed feelings, though I know my contact tried.

Bottom Line: No, I would not recommend this to a friend