Opendoor

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Opendoor

Overall Rating

3.9

234 Customer Reviews

Summary

Opendoor’s tech-driven homebuying platform presents an attractive option to sell your home fast. Our review will help you decide if it is the right service for you.

Write a Review

Customer Reviews

3.9 Stars out of 234 Reviews
5 Star:66% 4 Star:4% 3 Star:0% 2 Star:4% 1 Star:23%
72% Recommend This Company
Start your review of Opendoor:
Sort Reviews By

Posted on Feb 13, 2018

Excellent and easy home selling experience

By Kenryu M. Bryson, Aledo, TX, Verified Reviewer

We needed a quick way to sell our second home due to some unexpected changes in our lives. We happened to hear one of Opendoor's commercials and decided to do a little research into the company and see if this process would work for us. This company isn't a "flipper," but they are a VERY thorough buyer and seller of real estate.

The inspection process was a bit overwhelming (as noted above, they are VERY thorough), but the onsite Opendoor representative did a good job explaining the process as we went through it and setting expectations. Although the repair list was long, almost everything on it was as we expected.

So, if you're realistic about your home and what it needs to meet Opendoor's standard to put the home on the market, then this process is definitely the way to go. Very fair offer on the home, and a fair price on the repairs. And definitely a lot faster and easier than any other way to sell your home!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 14, 2018

Hi Kenryu,

Thanks for sharing your Opendoor experience. We're so happy to hear that you enjoyed working with us. We wish you the best in this next chapter of your life.

Posted on Feb 15, 2018

Sale of my home.

By Bessie L. Rawls, Fort Worth, TX, Verified Reviewer

I closed on my home today, and it went very smooth due to the great people at Opendoor. If you need a fast, easy sale, Opendoor is the way to go. I received a good and fair price for my home. Thank you Opendoor.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 15, 2018

Hi Bessie,

It makes our day to hear that you enjoyed our fair offer and the Opendoor experience! Thank you for sharing your story.

Helpful Review? 1 Person Has Voted

Posted on Feb 17, 2018

Best way to sell your home!

By Duane Fecher, Rowlett, TX, Verified Reviewer

This was by far the best home selling experience we have ever had. It is our fourth time selling, and this was the easiest time yet.

We never had a realtor, never had to show our home, completed almost everything on the Opendoor website, and then they paid to have a closer come to our location for the closing.

Trevor and Morgan Cole were very professional and easy to work with. Morgan followed up on everything and assisted when we needed her to and had all specifics lined out to a "T."

The inspection was comfortable and professional and fair. The final walkthrough was simple and easy, and the funds transferred when promised.

I will recommend them to all of our friends and will use Opendoor.com again if we ever sell!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 20, 2018

Hi Duane,

Thanks for sharing your story! We're happy to hear that you enjoyed the Opendoor experience. We wish you the best in this next chapter of your life.

Posted on Feb 18, 2018

Happy seller

By Wendy Larkin, Phoenix, AZ, Verified Reviewer

From the beginning to the end of the selling process, I was very happy with the way things were handled. The day my condo was being inspected six people showed up each having their own specialty. I had people inspecting my roof while someone else was checking for termites, another inspecting plumbing and so on, but everybody was very respectful of my property.

My main contact at Opendoor was Rae Peterson, who answered all my questions promptly and helped guide me through the process. She was very pleasant to work with. It took just one month to finish the sale without having to go through an open house, keeping it clean or leaving the premises when being shown.

I also like the option of being able to use your own people to do any repairs that may be needed.

I have already recommended Opendoor to a neighbor who is thinking of selling her condo.

I would use Opendoor again without any hesitation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 20, 2018

Hi Wendy,

Thanks for your feedback. It makes our day to hear that you enjoyed the Opendoor experience!

Helpful Review? 3 People Have Voted

Posted on Feb 19, 2018

Opendoor is a phenomenal company to work with

By Gregory Fumando, Glendale, AZ, Verified Reviewer

Claudia Thomas was our representative. She is awesome! Opendoor made the sale of our home worry and stress-free. We had to change our closing to a later date. The contract stayed the same. The entire Opendoor team and the title company they used were always friendly, understanding and extremely accommodating. I highly recommend to anyone to use Opendoor to sell their home. The best part about the process is that our lives were not disrupted at all by "showings."

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 20, 2018

Hi Gregory,

Thank you for sharing your Opendoor story! We wish you the best in this next chapter of your life.

Helpful Review? 1 Person Has Voted

Posted on Feb 22, 2018

Great experience

By Melissa Kontz, Georgia, Verified Reviewer

We could not be more pleased. The entire process of selling our house was simple and streamlined with a fair offer; zero hitches or complaints. I would definitely recommend Opendoor to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 22, 2018

Hi Melissa,

We're so happy to hear that you enjoyed the Opendoor experience! We wish you the best in this next chapter of your life.

Helpful Review? 1 Person Has Voted

Posted on Feb 26, 2018

Couldn't be happier

By Sheri Holloway, Garland, TX, Verified Reviewer

I loved my home, but could not afford to maintain it. It had fairly substantial foundation issues which had caused widespread damage to the interior, and my yard needed major help.

I knew I had substantial equity built over the ten years I lived there, however, I also knew that even if I provided a generous allowance the work to repair would be daunting to a potential buyer. So, I figured what the heck and submitted a request for an offer to Opendoor.

I submitted my request on January 4th. I received an immediate response from Katie (my Home Advisor) on the 5th, received my very fair offer same-day and signed it on the 8th. I was then turned over to Morgan (my Experience Manager) who coordinated my inspections. Morgan is seriously awesome; responsive, straight-forward and accommodating of my endless questions and nerves. I am very grateful to her.

The inspection team was fantastic. I had my results quickly and decided to move forward with the sale. Closing was February 15th and took about 30 minutes, start to finish. The folks at the title company were super friendly and efficient and made the process smooth and simple.

Y'all, if you want the most pain-free home selling experience, Opendoor is the way to go. From start to finish the entire team was first-rate. No constantly getting ready for showings, corralling the cats...somewhere? No last minute hiccups or funding falling through. Peace of mind, ease of transaction, no hassle. I don't think I would ever sell my home any other way.

Thank you, Opendoor, for making this experience the BEST!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Feb 26, 2018

Hi Sheri,

Thank you for sharing your Opendoor story! It makes our day to hear that we made the process simple and hassle-free for you. We wish you the best in this next chapter of your life.

Helpful Review? 4 People Have Voted

Posted on Mar 1, 2018

Dap to Opendoor

By Timothy A. Moore Sr, Arlington, TX, Verified Reviewer

My Opendoor experience went quite well. At first, I was skeptical about them. With all of the scams going on that look very real. But the process was very simple. I did very little by providing a few things to help complete the transaction. Everyone I worked with, Aubrey (Opendoor) and Lakeisha (OSN), were there for any concerns that I had. It was best for my family to avoid the regular real estate showings for we needed to have a quick turnaround.

If Greed is not your Master then you can benefit from selling your home to Opendoor. Expect what you expect from what you present.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Mar 1, 2018

Hi Timothy,

Thank you for sharing your Opendoor story! We're so happy to hear that we were able to make home-selling a simple and pleasant process for you and your family. We wish you the best in this next chapter of your life.

Helpful Review? 4 People Have Voted

Posted on Apr 20, 2018

Satisfied with our sale to Opendoor. Thank you.

By Courtney Johnson, Arlington, TX, Verified Reviewer

Since writing my initial review about two months ago, I have been in communication with the Opendoor team regarding the sale of our previous property. After reviewing our case, Opendoor reached out to us with a resolution. We have received a fair settlement amount from the company. The company proved itself to be a company of integrity. Their goal was to simplify the home selling process and make us a fair offer; and in the end, we feel that this goal was ultimately accomplished. Because of this, I am updating my review to 5/5.

I would also like to mention that I am updating my review simply because I decided to so. The company did not, in any form or fashion, ask me to update my review. There was no persuasion, coercion, or harassment. I just feel that if Opendoor did what they could do to rectify this situation, then the least I could do is make readers aware that the company did make things right for us. And we truly appreciate it. If I owned a business, I would hope for the same.

So I hope that this updated review gives you some reassurance if you are indecisive about selling to the company. Overall, we had a hassle-free and great experience. Given the opportunity to do it all over again, the one thing I would do differently is to make sure that I'm satisfied with my offer prior to closing. Just know that if you are in question and do not think your offer is fair (based on market value and comps), you are able to request a reassessment or appeal the offer prior to accepting and closing.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jul 5, 2018

Glad I used Opendoor

By Denise B., Texas, Verified Reviewer

I was getting nowhere this spring with decluttering and cleaning my home while working the night shift at the hospital, so I kept putting off the appointment with a realtor. I received the Opendoor card in the mail. I was hesitant, but it seemed to be made for me so in the middle of the night I logged on, read as many reviews as could, and put my info into the website. I had an offer in minutes. I was pleasantly surprised that the offer was better than I expected from this online company and actually was very fair considering all the benefits to me of not having to declutter, clean, stage, show, wait, negotiate, wait...you know the drill.

I already purchased a home out of state, so I wanted to sell sooner than later. I read a little more about the company and e-signed to accept the offer. I was called in the morning by someone who told me what to expect and assigned me to someone who was working in our local market. Everything went as Opendoor described and every person involved was pleasant and professional. The assessment was scheduled for the following week and rescheduled at my request because of my work schedule. Opendoor was very accommodating, even when I expected they would not want to change the appointment just one day before the original appointment time. No problem for them.

The assessment took a little over an hour. The repair results were reasonable at less than $520. I gave that credit to Opendoor, and I would not have to fix the fence or replace the door with the cat door installed, or rid the garage eaves of wasp nest remnants, or refill my AC unit with coolant, etc. I did, however, have to refill my AC unit with coolant a couple of weeks later when my AC froze because of the heat and humidity of South Texas. Opendoor provided a credit at closing for the coolant I had refilled against the assessment repair quote.

I started the Opendoor process in early May and closed at the end of June. This gave me time to continue working, sorting and packing on my schedule. When I stopped working, I had enough time to move my belongings to my new home in Ohio and return to close. At the final walk through, Opendoor just wants to be sure your belongings are gone. My house was empty except for the paperwork and keys left for the buyer. Opendoor does not require the house to be clean, but I vacuumed everywhere and cleaned the bathrooms and kitchen. The carpet had some damage and stains, and there were holes in the walls from pictures, but I was able to just walk away from them. An electronics outage delayed the closing paperwork from the title company to the notary, so my closing appointment was delayed for 4 hours while we waited.

Other than that delay, I had no problems with any of the Opendoor process. I am well satisfied that I sold my home without ever having to have it "on the market." I tell anyone who will listen about my excellent experience with Opendoor.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Jul 24, 2018

Thank you so much for sharing your story! We wish you the best of luck in your next chapter.

Helpful Review? 7 People Have Voted

Posted on Jul 18, 2018

Excellent process

By Jessica H., San Antonio, TX, Verified Reviewer

We did not know what to think about Opendoor, because we were not familiar. However, the entire process was easy and seamless. The process was quick to fit our needs. Every question we had were answered swiftly.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Aug 2, 2018

Hi Jessica,

Thank you so much for sharing your story! We're so glad to hear you had a smooth experience. We wish the best for you and your family in this new chapter!

Showing 12-22 of 234

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.