Start your review of Piping Rock:
  • 278 Customer Reviews
  • 44% Recommend This Brand
2.8 out of 5
5 star: 37% 4 star: 5% 3 star: 2% 2 star: 6% 1 star: 47%

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  • Fantastic Customer Service

    • By Kendra,
    • Clarksville, TN,
    • Sep 28, 2016
    • Verified Reviewer
    Overall Experience:

    I don't know how effective their supplements are, but I ordered some essential oils from here because they had the best deal on them I could find. I received them relatively quickly, but they mixed up a bottle and sent me the wrong thing. I contacted them and a few hours later received an email stating that they had sent me a bottle of the correct item at no cost to me. I wish all companies remembered that they are here to serve the customer like Piping Rock does.

    Bottom Line: Yes, I would recommend this to a friend


  • Prices are great and got orders on time and low shipping

    Overall Experience:

    I have ordered from Piping Rock a lot the last year. The only issue I had was with retinol cream, it made me and my mom break out with pimples. Not sure if it was us or the cream but was kind of sad, but everything else so far I've gotten is great. I love the prices and never had any horrible problems.

    Bottom Line: Yes, I would recommend this to a friend


  • Sucralose in some supplements

    • By John,
    • OR,
    • Sep 26, 2016
    • Verified Reviewer
    Overall Experience:

    I am a relatively new Piping Rock customer. However, in a recent order I received, I noticed a very sweet taste to the melatonin I ordered. I looked on the label and noticed that they put Sucralose in it. I have no idea why they would put Sucralose in their products, definitely not a health product but a chemical. I contacted them saying I wanted a melatonin without Sucralose in it. They said they did not have any and they offered no solution, including a refund. As most people who buy health products know, Sucralose is not a health product but an anti-health product. So, I ask, do they have an agenda by putting this negative health product in their supplements?

    Bottom Line: No, I would not recommend this to a friend


  • Magnesium Chloride 520mg - don't waste your money.

    Overall Experience:

    This product has been stored in sealed factory container, with dryer pack inside, expiry 03/2018. The product is disintegrating inside the container and is unusable. I called customer service, who said I need to contact the seller. Nonsense!

    Bottom Line: No, I would not recommend this to a friend


  • Awesome

    • By Brandon,
    • Orange, CA,
    • Aug 12, 2016
    • Verified Reviewer
    Overall Experience:

    I have had nothing but good luck with Piping Rock. The products are great and the prices are literally unbeatable. I order everything from vitamins, fish oil to my dogs daily vitamin supplement. I highly recommend this company. Make sure you use Mr Rebates before you order. It's usually a pretty good additional discount.

    Bottom Line: Yes, I would recommend this to a friend


  • Canadians be aware. DHL shipping to CDN addresses. Avoid DHL

    Overall Experience:

    Sorry to say, I don" know if the Potassium Plus Iodine is worth it. I only received it today (July 25) after ordering on July 2!

    And, It was NOT DELIVERED to my door. I got a card on the 25th of July to pick it up at the Post Office!

    This is not sitting well with me after numerous days of calling trying to locate the parcel.

    I am pointing out their shipping service to Canada is the worst! They Use DHL. I have had problems with DHL many times before this.

    If you want a product with 3 different tracking numbers adding to confusion go ahead and order. Expect to receive the product a month later and that is only after complaining to various locations that your parcel has not arrived.

    Starts out with a DHL tracking number but that number falls off their system once your product hits the Canadian border.

    Good luck. It's almost like finding a needle in haystack.

    Bottom Line: No, I would not recommend this to a friend


  • Leaking pills - bad customer service

    • By Eric Samson,
    • Connecticut,
    • Jul 26, 2016
    • Verified Reviewer
    Overall Experience:

    Really crappy customer service on pills that are leaking and they know there is a problem but I must send the stuff I've already thrown out for a credit or refund, and they know I threw it out. No credit no refund, only putting the onus on the consumer. Over a quarter of their product leaked out of the capsules onto my other meds and/or in the bottom of the bottles. And all they do this put you off and hope you'll just cool down and leave it. Well I'm leaving it alright!

    Bottom Line: No, I would not recommend this to a friend


  • Happy with the products I have gotten at Piping Rock this past year.

    Overall Experience:

    Have gotten several Products from Piping Rock. The Olive Leaf and Flaxseed and Coconut Oil Supplements were helpful with my blood pressure right away. I was very pleased.

    Everything I have gotten for my self care is with the approval of my doctor. My Cholesterol, Blood pressure and my overall health with the help of an Integrative doctor, I have taken my health into my own hands and feel better than I have in years. My diet and exercise programs make me a well rounded 70 year old jock not living on pills.

    Bottom Line: Yes, I would recommend this to a friend


  • Best Value for supplements & E.O.'s

    • By Christianne,
    • Tennessee,
    • Jul 15, 2016
    • Verified Reviewer
    Overall Experience:

    Products compare to many other top brands for all supplements. Prices are wholesale. Shipping is fast and reasonable. I have used them for 3 years for over 20 different products. I recommend them for when it's difficult to find items. The website is informative and easy to browse.

    Bottom Line: Yes, I would recommend this to a friend


  • Reliable product. Prompt shipping.

    Overall Experience:

    I got my order in time as promised. If I wanted it sooner I would have taken advantage of their express mailing. Piping Rock seems to have better products than their leading competition, which somehow do not have the item available.

    Bottom Line: Yes, I would recommend this to a friend


  • Great Products

    Overall Experience:

    Low prices and great products. Customer service is fabulous and have helped me out more than I can count. Really recommend this site.

    Bottom Line: Yes, I would recommend this to a friend


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