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  • 278 Customer Reviews
  • 44% Recommend This Brand
2.8 out of 5
5 star: 37% 4 star: 5% 3 star: 2% 2 star: 6% 1 star: 47%

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  • Good Supplements, But Prices are Rising Too Much

    • By Anonymous,
    • Florida,
    • May 4, 2016
    • Verified Reviewer
    Overall Experience:

    I've ordered from Piping Rock many times over the past 2-3 years. During most of that time they offered a monthly 15 or 20 percent discount, but they ended that late in 2015, and recently they've raised the retail price on the supplement I buy most often, and sometimes they show a small discount from that high price. Discounts may sometimes be available by way of one or more third-party coupon providers, but if instructions aren't followed exactly, the customer will lose the discount and won't find out until weeks later. Third-party coupon providers might now be getting money for themselves that used to be the customer's direct Piping Rock discount.

    Another problem to watch out for is that the bottles used to contain a few more than the stated number of tablets, but now they usually contain fewer tablets than stated on the label (I weigh every unopened bottle on a digital micro-scale). So far, the tablets I order still contain the same amount of product and haven't been thinned out. Other than that, I've used supplements for over 40 years and I've determined that the Piping Rock supplements I've used do contain the ingredients they say they do, and, of course, I hope the good quality continues.

    Bottom Line: Yes, I would recommend this to a friend

  • Bait and SWITCH

    • By Barb Rickey,
    • South Carolina,
    • May 1, 2016
    • Verified Reviewer
    Overall Experience:

    I have ordered from them before and no problem. I got an email that stated a B1G1 free sale was on, clicked the link and it said that there were over 100 items and to view click. I did and found several and purchased. Even verified it on chat that I would be getting quantity of two (it was showing only one on my checkout page) and was told 2 would be sent. Well I ordered and less than 45 min later, I received shipping confirm ( normally great) and noticed I was only getting 1 of each item and 2 of another.

    I called and was told there were "crazy deals" on that page too and they weren't B1G1. All the items had crazy deal emblems, and 16 that were intermingled didn't! I said that I wanted to cancel and was told it was too late and they would have to cancel the whole order, which I agreed to. And then I was told they couldn't do that. Buyer beware, they will put other items in with the "special" sale items link or not.

    Bottom Line: No, I would not recommend this to a friend

  • You want a healthy life?

    Overall Experience:

    The vitamin content of foods decreased a lot in recent decades. Fertilizers, use of chemicals, acid rain, etc. This is confirmed by several studies. Vitamins are vital substances in the absence of disease occur in the body. I've tried many industry manufacturers (Swanson, Puritan's Pride, Nowfood etc), but the best quality, the cheapest price found in the Pipingrock. Fast and accurate service, crazy prices. Several times already ordered and everything was all right.With this coupon, just above the $40 I got $10 off. I get $5 discount under $40.If you order online, please copy and paste the code BED283 This coupon does not expire. I hope I manage to save a lot and I wish you good health!

    Bottom Line: Yes, I would recommend this to a friend

  • Essintial Oils are diluted. Pet vitamins smell like hay.

    Overall Experience:

    The oils are really weak. The oil dispenser is very sloppy and runs all over the bottle. I used some peppermint oil with a carrier oil at the mix ratio they recommended and can't even smell the peppermint. I ended up adding the entire 1/2 oz bottle of peppermint oil to 4 oz of carrier oil and could not even smell the peppermint. The oil does not give you that warm feeling of peppermint, definitely much weaker than any I have ever had in the past.

    Same thing with the sweet orange oil when making a body spritz or room spray.

    I used the dilution chart they sent me via email.

    I also purchased the magnesium oil, I was leary when reading the questions and answers because they were recommending to use 4 to 5 sprays in one answer, but in another answer stated 4 to 5 sprays delivered approximately 60 mg of magnesium. The recommended dosage I have gotten from everyone else is 550 mg a day. But I ordered it anyway. When I received it the bottle had no mention of how many mgs or how much to use on the label, no directions at all. I went with calculating 550 mg from the statement that 4 to 5 sprays delivered approximately 60 mgs. Using this calculation that ends up being about 36 to 45 sprays for each application. I am not feeling the relief from this magnesium oil that I do from Dr Shealy's lotion. I think it is also very diluted.

    I also purchased Ultra Chewable Pet Vitamins for dogs and cats. I should have snapped when I bought them that you normally would not give a dog and a cat the same dosage of vitamins because they are so different, their foods are not the same, but, I did not. It did not matter anyway, my animals won't touch them. They smell like hay. I let Piping Rock know that the animals did not like the chewable pills and that they smelled like hay, but they did not seem to think it mattered much.

    However, I did enjoy the sesame sticks and sunflower seed. They were pretty good, but, the bag does not say where they come from.

    I am not sure I will order from Piping Rock again.

    The items did arrive quickly and they were packed well. I was missing a sprayer pump for the spray bottles of Magnesium, but when notified they dropped some in the mail right away.

    Bottom Line: No, I would not recommend this to a friend

  • Some products are better than others.

    • By Nathan,
    • Victoria, Canada,
    • Jan 1, 2016
    Overall Experience:

    I have tried a multitude of products. I feel that their liquids are diluted. I purchased essential oils and found they were more diluted than store bought essentials.

    Bottom Line: No, I would not recommend this to a friend

  • Forever to Refund

    • By Neany Beany,
    • Delaware County, PA,
    • Dec 13, 2015
    Overall Experience:

    It took them 3 weeks to refund my $12, which they do not pay for refund shipping. (I will not order from them again.)

    I had to email and call 10 times. When I did call they seemed uninterested to tell me the details about my order. Plus I got essential oils and they wastefully pour out and are messy and drip all over the bottles.

    I loved the idea about their Piping Rock diffuser/light but it just doesn't make sense not to have an "off" button. You have to unplug the power cord in the back to turn it off; if not a red light will constantly blink until you cut off power from the outlet.

    Disappointing because they did not go above and beyond. The little things keep a customer and I'm not kept. I'll have to stick with Amazon and Edens Garden for my oils.

    Bottom Line: No, I would not recommend this to a friend

  • Horrible Policy Regarding Stolen Packages

    Overall Experience:

    I have been using Piping Rock for a few years now and I am truly disappointed in the company's shipping policies. I placed an order last week and was just informed by the USPS carrier that the item was stolen from her en route to my home. When I called their customer service department, I was informed that it's not their policy to either refund or replace the packages because once it leaves their facility they are no longer responsible for it. That is the worst customer service policy I have ever heard of! If a package is purchased and it doesn't reach the customer, a company should have policies in place to work towards an amicable resolution rather than say it's not your policy. I have purchased items from many companies to be delivered before and packages don't always arrive, yet every other company either replaces, or worst case scenario reimburses. I have bought many items through my patronage with you and recommended you to many others. I am truly disappointed with you and will no longer use your company and tell everyone I know not to be weary of using you.

    Bottom Line: No, I would not recommend this to a friend

  • Best price online.

    • By Hannah,
    • Nov 18, 2015
    Overall Experience:

    I've been using their products for a long time. They process the order and shipped overnight mostly, and luckily, since I am in NYC, I usually get my order within 2 days. Amazing. I don't think they offer a free shipping any longer, but an order over $40 the shipping will be only $3.95. Check out their "Crazy Deals" page frequently, they're simply the best deal online.

    Bottom Line: Yes, I would recommend this to a friend

  • Honest company, excellent customer service

    • By Vina ,
    • NY,
    • Nov 12, 2015
    Overall Experience:

    Great quality products, reasonably priced. Have been ordering from them for about 5 years now. I am a happy customer. There was one time, a bottle of Hyaluronic acid came in broken. The order had a bottle each of Hyaluronic acid and Argan oil. I called the customer service and told them about it. No questions asked, they immediately shipped a replacement of both Argan oil and Hyaluronic acid.

    I have recommended this company to so many friends, who have in turn become repeat customers. Their product and service speaks for itself. Such excellent customer service warrants loyal customers. Stay awesome Piping Rock.

    Bottom Line: Yes, I would recommend this to a friend

  • Great Site

    • By Don,
    • Illinois,
    • Oct 25, 2015
    Overall Experience:

    Excellent in all areas, period.

    Bottom Line: Yes, I would recommend this to a friend

  • Awesome company

    • By Richard Garneau,
    • Roswell, GA,
    • Oct 23, 2015
    Overall Experience:

    Any order I place is very quickly processed and shipped, Great company!

    Bottom Line: Yes, I would recommend this to a friend

Showing 232-242 of 278

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