Plexaderm Skincare Reviews: Is It Safe and Effective?

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Plexaderm Skincare

Overall Rating

1.8

90 Customer Reviews

Summary

Plexaderm is a topical skincare serum that promises to reduce the appearance of eye bags and wrinkles for several hours after application. However, many customers stated that the results were too temporary to be worthwhile.

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Customer Reviews

1.8 Stars out of 90 Reviews
5 Star:13% 4 Star:3% 3 Star:2% 2 Star:12% 1 Star:68%
17% Recommend This Product
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Posted on Jan 23, 2019

Very disappointed user

By Stan C., North Carolina, Verified Reviewer

I wish I could post a positive review. But I can't...I received my Plexaderm and right away proceeded to follow the instructions. Once applied, I waited for the results to show...and I waited...waited...waited..after 15 minutes...I got nothing! I tried again the next morning and still got no visible results. I need to know how to send this failure back for a refund!

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Jan 23, 2019

Hi Stan. The application process is most important for results. Our customer care team is here to assist you with your application and results. All official Plexaderm purchases are backed with a 30-day money back guarantee. Please contact us directly. We look forward to hearing from you.

Helpful Review? 29 People Have Voted

Posted on Jan 25, 2019

Product delivers, but applicator does not.

By Susan B., Lousiana, Verified Reviewer

I bought three bottles of Plexaderm and was pleased with the results. Unfortunately, I used less than half of the first bottle, before it stopping pumping out. I did everything suggested to get it to operate, but no luck. I opened the second bottle, then the third, and had even worse results. I have since moved on to other similar products with better delivery systems. I wish I could recommend, but I am not willing to spend money on the new packaging to try it.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Jan 28, 2019

Please contact us directly for assistance with your dispenser. We can be reached at 1-800-681-0366 or by email at customercare@sheerscience.com. Thank you.

Helpful Review? 31 People Have Voted

Posted on Jan 26, 2019

Does not work

By Elizabeth B., Kentucky, Verified Reviewer

I ordered one bottle online, I ended up with three. I tried to change and could not cancel two bottles. So I gave them to my two sisters. Not only does this product not work, my one sis had an allergic reaction. If I had sent it back, there would have been a restocking charge.

If I can keep some innocent person from spending their good earned money on this voodoo product, I will be doing my job. Shame on you.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Jan 28, 2019

Hi Elizabeth. We are here to assist you with your application and results. If you are not completely satisfied then your order can be returned within 30 days for a refund. There are no restocking charges. Please contact us directly for further assistance. We can be reached at 1-800-681-0366 or by email at customercare@sheerscience.com. We look forward to hearing from you.

Helpful Review? 52 People Have Voted

Posted on Feb 2, 2019

It costs twice as much than you pay

By Larry P., Palm Coast, FL, Verified Reviewer

I only was able to use less than half. It is way too expensive. Double the price you pay, and that is the actual price. Well over half of my tube dried up and my wife got two applications before hard unusable substance came out. I opened it up to see if I could still use the remaining 60% that wouldn't come out of the tube. A no-go. Even with adding water. And yes, we both locked the applicator tube and properly put the rubber tip cover back on.

Don't waste your money. I asked for a refund and have not heard back until a salesperson tried to sell me more. I told him what happened. He knew of all the complaints from most users. I won’t buy this crap again. It is way too expensive for 40% useable content and throw the rest in the garbage. I feel we got ripped off and threw our money away.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Feb 4, 2019

Hi Larry. Please contact us directly for assistance with your previous order. We can be reached at 1-800-681-0366 or by email at customercare@sheerscience.com. Thank you.

Helpful Review? 37 People Have Voted

Posted on Feb 2, 2019

Lousy

By Nancy O., Florida, Verified Reviewer

Plexaderm is only good for the same day. It looked so good I decided to use it for special days only. Then I noticed it doesn't reduce under eye wrinkles, just looks smooth, and then only if you do not smile. If you smile, it crinkles up and you look worse than before. I put it on and it looked great, but then later on I actually looked in the mirror to look at the smoothness and once I started to smile, it looked terrible. I thought it was how I applied it, but after trying it a few times, I realized that Elmer's glue would have worked the same. By the time I realized it was a mistake, it was too late to ask for a refund.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Feb 4, 2019

Hi Nancy. Application is key when using Plexaderm. We recommend applying about half the size of a pea, which should be enough to apply under both eyes. If you notice the skin tightening effects to be too strong, simply reduce the amount of formula to a level that works best for you. If you need further assistance with the application please contact Customer Care at 1-800-681-0366 or by email at customercare@plexaderm.com. Our representatives are more than happy to help you!

Helpful Review? 42 People Have Voted

Posted on Feb 3, 2019

Customer service horrible

By Joanne K., Worth, IL, Verified Reviewer

I have ordered this product several times and decided to order three tubes. One worked fine, I couldn’t get the second one to come out as if it were empty. I called customer service and felt like I was being plunked. I was told to cover the hole and pump it ten times, then pump ten more times, uncover. When that didn’t work, I was advised to repeat that process, still nothing. I asked to speak to a supervisor who finally agreed to send a replacement, never did. This guy was rude, to say the least, a.s I couldn’t contact anyone else regarding my dissatisfaction. Signed, an ex-customer.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Feb 4, 2019

Hi Joanne. We're so sorry to hear about your recent experience. Your satisfaction is our priority, therefore we urge you to reach out to 1-800-681-0366 or email customercare@plexaderm.com. We have multiple representatives that would be more than happy to help you.

Helpful Review? 41 People Have Voted

Posted on Feb 17, 2019

Worthless product - still waiting on refund!

By Trudy N., Ohio, Verified Reviewer

I bought this off a TV commercial and used it for approximately 3 days. I noticed a slight reduction in the bags under my eyes which lasted about 10 minutes. That was it. And it was SLIGHT. I also noticed the white cakey film it left behind and NO I did not use too much. But if you have to apply something every 10 minutes AND wipe off residue - I do not find that helpful! So I returned it with a return authorization. It is now 24 days and I have YET to receive my refund of $119! I'm furious. Another scam I fell into! Will I ever learn?

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Feb 18, 2019

We are sorry to hear that you returned your order. Our records indicate your refund was processed back to the original form of payment on 1/23/2019.

Helpful Review? 64 People Have Voted

Posted on Mar 13, 2019

Dispensers don't work

By Lee P., Irving, TX, Verified Reviewer

I ordered one Plexaderm Rapid Reduction Cream and it worked like shown in the video. I re-ordered a three-pack and when received, only one dispenser worked. I returned the two clogged dispensers and received two replacements in a new style dispenser. One of these was clogged and never would dispense any of the cream. Plexaderm doesn't want to replace or refund the price I paid for this third dispenser of $39.97 but only offered $20.00.

This is a ripoff and they won't stand behind their product. No matter how good it is, it's worthless if the dispenser doesn't work. Now I've found other products and it appears they cost less and do the same thing as Plexaderm.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 61 People Have Voted

Posted on Mar 18, 2019

Did not work for me!

By Dolores S., New York, Verified Reviewer

I bought this product praying that it would work as it was advertised. I put it under my eyes and waited. It left my face white with the residue. My bags under my eyes still remained. This did not work for me.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Mar 19, 2019

Hi Dolores. The application process is most important for obtaining great results. Product residue is a result of too much being applied. Please reach out to us directly for assistance with your application.

Helpful Review? 54 People Have Voted

Posted on Sep 19, 2019

Horrible customer service

By Stephen M., Philadelphia, PA, Verified Reviewer

I bought 6 bottles for my wife as a gift...she uses about a bottle a month. She opened a bottle today and nothing came out. We called and tried the 20 pumps covering the hole and was basically told oh well, will give you a $20 credit on your next bottle. I ask what about this one I paid $40 for, and was told sorry, it’s only a 30-day warranty and you're out of luck. I said no one told me this when I ordered them, and I would have only ordered 1 bottle at a time, and was told oh well.

I would not recommend this product as customer service is horrible. I saw this on my local news channel and I am calling them tomorrow.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Sep 24, 2019

Hello Stephen. Thank you for speaking with our customer care team. We are very happy to have helped. Please let us know if you need any further assistance or if you have any additional questions.

Helpful Review? 36 People Have Voted

Posted on Sep 20, 2019

Don't waste your money!

By Patty O., New Jersey, Verified Reviewer

I bought this product. It DOES NOT WORK AT ALL! Do not waste your money. This is not a fake review. It's the truth! I honestly don't know how Plexaderm is able to show such drastic results on their commercials. It's simply a waste of money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Plexaderm Skincare

Sep 24, 2019

Hi Patty. We are very sorry to hear that you are not experiencing dramatic Plexaderm results. Your satisfaction is our priority. Please reach out to our customer care team for assistance with your application and results. They are available to assist you at 1-800-681-0366 or by email at customercare@sheerscience.com. We look forward to speaking with you!

Helpful Review? 24 People Have Voted
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