Tecovas Reviews

Tecovas

Overall Rating

3.6

54 Customer Reviews

Summary

Tecovas is an Austin-based boot company that operates exclusively online to provide their customers with cowboy boots that are allegedly significantly cheaper yet high-quality compared to competition.

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Customer Reviews

3.6 Stars out of 54 Reviews
5 Star:55% 4 Star:3% 3 Star:7% 2 Star:11% 1 Star:22%
65% Recommend This Company
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Posted on Jul 27, 2021

First pair, not last pair

By Bruce N., Conshohocken, PA, Verified Reviewer

Selection and ordering of the boots were a breeze, shipping notifications were on time every step of the order process, and delivered when promised by FedEx in a well-packaged box. Boots were wrapped in protective plastic, socks were included inside. Inspected the boots, no scuffs, no missed or loose stitches, the bison leather had no issues with the dye, Vibram soles had no issues. Boots slid right on, size ran true no heel slip. I could feel the boot adjust to my instep and foot contour, no issues at work, good support, and traction on dirt, mud, and grass. These Banderas are keepers.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality

Website

Order tracking

Boot shafts unlined

Posted on Aug 10, 2021

Don't buy the Ostrich

By Robert M., Saint Louis, MO, Verified Reviewer

These boots were a disappointment from the start. I have never stopped using a pair of boots because they look so bad. I just shine them and go. These have a lot of life and just sit in my closet looking ugly.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfort

Leather quality

Posted on Nov 23, 2021

Customer disservice

By Scott Q., Monroe, CT, Verified Reviewer

Received a pair of Tecovas as a gift. They were too big and the right size was out of stock. Waited, and finally got a notice that they were in. Went to do the exchange and they said sorry, OOS again. Got another notice, and the exchange went through. Sent boots back only to get a notice that the replacement was OOS. Customer service promised to help and eventually let me know they’d be sending the replacement. A week later, no boots. Sorry, OOS again! This time when I contacted them they just processed a refund to the gift giver! Now I’ve got nothing but a bad taste.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Style and color

Poor communication

Assumed refunding the gift giver was right

Repeated frustration with customer service

Posted on Mar 11, 2022

The Annie boots

By Susan H., Arizona, Verified Reviewer

I purchased a pair of The Annie in November of 2021. I liked them so much that I purchased another pair in the color midnight. I received them in February. I was out and about last weekend and the heel fell off. The bottoms of the boots were also so worn out for only having them a month. I cannot recommend Tecovas boots.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Easy to order online

Quality of the boots

Posted on Jun 16, 2022

The Jasper and The Chance

By Gary J., Fairfax, VA, Verified Reviewer

Turns out I'm near a brick-and-mortar store that I just happened to bump into it walking around the Mosaic District shopping center in Fairfax, VA. I ended up buying The Chance (Chelsea boot) and was so impressed I went back a couple of weeks later and got The Jasper (smooth Ostrich, gunpowder finish). Great boots at a great price. Bought some shirts and jeans, too. I see more Tecovas in my future.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great products

Great service

Fair price

Would like to see more shirts

Would like to see more apparel in general

Posted on Jul 9, 2022

Not worth the money

By Herb L., Norman, OK, Verified Reviewer

The boots are ok but way overpriced. I would give them a 5.1 overall. I have had much more inexpensive boots that are so much better.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Easy to order

The boots are not the best quality

Overpriced

Posted on Sep 25, 2022

Horrible shipping

By Paul B., Connecticut, Verified Reviewer

I purchased a pair of boots and they were shipped via FedEx (only option). FedEx said arrival on Sunday. I stayed home so I would not have my boots stolen off my porch. Sunday passed without delivery. The website then said delivery Monday. FedEx truck drives by the house with no delivery. I called FedEx and they stated delivery would be before 5pm and that driver would call me.

Anyways the boots never came. They were listed as being in their local distribution center for two days now. I call Tuesday morning and now FedEx says all they have is an empty box and that I have to call Tecovas.

I call and explain and am put on hold for an extended time. Meanwhile, the Tecovas rep reordered the boots with the same FedEx since that is all they use. I did not want to reorder but to cancel and get refund. I’m then told by another rep that the boots have to be shipped out then they will ask FedEx to return them and once they receive them back I will be issued a refund. When I asked why no one ever answered my email he said they get a lot of emails and have limited staff. Bad overall experience.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Shipping

Customer service

Posted on Nov 1, 2022

Out of stock and overpriced

By Michael O., Fort Worth, TX, Verified Reviewer

Ordered a pair of boots, FedEx “lost” them. Tecovas said, “oh well, FedEx lost them and we don’t have any more in that style, here’s a gift card for when they come back in style.” I will discount the gift card and sell it to someone else. Who wants a reminder set of this nightmare company?

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Poor customer service

Zero products selection

Managers are clueless

Posted on Feb 25, 2023

Great until something isn’t

By Cody M., Detroit, MI, Verified Reviewer

Overall the quality of the boots and clothing I’ve received has been great. However, when it comes to communication on item delays or items going out of stock, the company fails. In order to receive any information regarding orders, you will personally have to reach out. Including pending orders that go out of stock before shipping.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Quality

Communication

Posted on Jul 14, 2023

Awesome, beautiful boots

By Mark K., Houma, LA, Verified Reviewer

The 1st pair I bought was a half size too small, sent them back and got a half size up in only 5 days. The half-size-up fit PERFECTLY. I got the Nolan relic lizard, they are flat-out BEAUTIFUL. I waited a long time before I pulled the trigger and bought them. If I knew they would have been this FINE, I would have bought them much sooner. So if you're looking at them, don't wait and buy them now.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Price

Looks

Comfort

No “cons” were specified in this review

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