The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on Oct 26, 2017

All Black

By Brandon Byrd, Broomfield, CO, Verified Reviewer

The Black Tux was great to go through for not only my tux but all my groomsmen. The user interface was easy to use, and customer service was on point with direct contact time and corrections needing to be made. I tried my shoes and pants on late ( a week before the wedding), and they sent me replacement shoes and pants next day. We had so many compliments and highly recommend for those looking to save money in a very expensive area. Thanks Black Tux!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 27, 2017

Seamless process!

By Ty Hoffman, Colorado, Verified Reviewer

My experience with The Black Tux was surprisingly flawless as they made the typically stressful process of preparing for a lifetime event of a friend's wedding easy, effortless, and enjoyable. Their quick solutions to sizing issues and packaging made traveling across the country with my tux a stress-free experience. I will certainly turn to The Black Tux anytime I may need formal wear in the future. Kudos to The Black Tux for a job well done and for developing a unique and successful solution to a widespread problem for many consumers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2017

Fantastic service!

By Scott L, Baltimore, MD, Verified Reviewer

The customer service is outstanding! The Black Tux makes ordering, returning, and exchanging items very easy. The quality of the materials is very nice, and the tux looked fantastic! I will definitely be ordering from The Black Tux again!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2017

Great new service

By Garrett Matlock, Dallas, TX, Verified Reviewer

What a great new innovative type of suit service, I was certainly impressed by the speed and accuracy of the fitment of The Black Tux. The return was also extremely simple and easy. I would definitely recommend it to anyone needing a suit rental.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2017

Best suit shopping experience I've ever had!

By Peter Hogan-De Paul, New Jersey, Verified Reviewer

I enjoyed every part of the service and the responsiveness of the staff managing our party. If anyone has a ceremony where people are coming in from a long distance, I will definitely recommend The Black Tux to them!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2017

Best tux rental experience ever!

By Mike H., Dallas, TX, Verified Reviewer

I was invited last minute to a black tie event and needed a tux. The Black Tux made it super easy to pick the style I wanted. They guided me through self-measurement, too. My rush order showed up with plenty of time to try on. Perfect fit on the first try! I got so many compliments on the ensemble. The return process was easy as well. I’ll definitely be a repeat customer. Can’t wait for my next formal event!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 1, 2017

The Black Tux

By Francisco Ledezma, Los Angeles, CA, Verified Reviewer

A+ experience, from the fit to the complete process; it was flawless and extremely convenient. I have not experienced such a great journey renting a tux. I love the service and experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 1, 2017

Make your life easy

By Kyle, Charlotte, NC, Verified Reviewer

I've used The Black Tux now for two different weddings (not my own). One was a formal tuxedo, the other a charcoal grey suit. In the first case, I did have to get the pants hemmed slightly (but they give you plenty of time and even reimburse up to $15). The second time, the fit was perfect. I have really liked the simplicity of receiving the suit in the mail and sticking it right back in after the event. It definitely beats having to return at a specific store, etc. I would highly recommend this!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 1, 2017

The Black Tux experience

By Sasha Land, Salt Lake City, UT, Verified Reviewer

I was extremely pleased with my experience using The Black Tux. The website was easy to use and walked me through the process of measuring, helping make me make sure it was accurate. The home try-on was great and reassured me that the suit for the event would work perfectly. The suit that I rented arrived ahead of schedule and fit and looked great. The black tux service was very easy and comparatively inexpensive to the other options, and I would recommend it to others.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Great looking tux

By Michael Joseph Pierce, San Diego, CA, Verified Reviewer

I ordered a tux two years ago for an HRC Dinner Event. It looked great, and I received some nice compliments on it.

I had a film premiere to go to a few weeks back and needed a tux. I found one that looked modern but with a plaid coat that had a vintage feel to it. I know my sizes and ordered the tux about two weeks prior. I received it in four days, and it was with me for a week prior to the event. I was actually on vacation in another country when it arrived. I came home and tried it on. It fit perfectly. The jacket looked amazing and I loved the shoes I picked out. I literally walked into the event and walked onto the red carpet and heard "that jacket though" and had photos taken all night. I received all compliments and was told how dapper I looked.

I was very happy with the shipping, ease of ordering and how I looked.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Awesome wedding experience

By Brandon Satcher, Atlanta, GA, Verified Reviewer

I was in my best friend's wedding in Tampa, Florida, and he decided to use The Black Tux for our suits. I got an email from The Black Tux at least six weeks or so before the wedding, and everything was very easy to order my suit. The price was very reasonable, which was something I was worried about because I am on a tight budget.

My suit arrived and was very nice looking, everything fit, and I had a great time at the wedding. A couple of days after, I got an email explaining how to send back the suit. You just put it back in the box, use the return sticker from FedEx that was in the box when it was first sent to me, and send it back. Hassle free.

What I thought might be the most stressful part of the wedding was actually the easiest. I loved my experience with The Black Tux and will be using them for any future events that I have, and I will recommend it to family and friends. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Great experience

By Jose Ramos, Chapel Hill, NC, Verified Reviewer

From home to the try on, to send it back; the whole experience was outstanding with great friendly customer service and amazing quality. I got some wrong sized, that was my fault, and the customer service sent me the right size without any hassle. Great company overall.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Stress-free rental

By Balen Vandevender, Houston, TX, Verified Reviewer

I’ve rented many tuxedos here locally, and the service was mediocre. When my buddy told us we were renting online, I was a little worried. I typically don’t like dealing with the stress of possibly not getting my order in time. In this case, I was in the wedding party and definitely didn’t want to be “that guy.”

Out of the group of 16 groomsmen and ushers, no one had a complaint. Needless to say, it was the best experience in tuxedo renting I’ve had. The tuxedo itself is flawless, the shipping was superb, and the customer service was unmatchable. I will be renting from them in the future from now on. Five stars all of the way!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Perfect suit for the perfect wedding day

By James Gstettenbauer, Ventura, CA, Verified Reviewer

First, the immediate response from The Black Tux team after I placed my order to confirm sizes was awesome (I am a robust gentleman 6’4,” 290 lbs, yet barrel chest and slimmer waist), and we agreed on minor changes. The suit arrived and fit like a handmade suit! I felt incredibly comfortable in the suit, was able to return it the next day after the wedding with no issues, and appreciated the packing tape to seal the box! You folks are the best!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Awesome

By Paul Oken, Gilbert, AZ, Verified Reviewer

I loved the entire process! The fit was perfect, the style was on point and of high quality, and the return process was as easy as can be. I would definitely do it again! Thank you The Black Tux for a great experience!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Great suit!

By Marion Michael Graham, Jacksonville, FL, Verified Reviewer

Great suit, would definitely use again and recommend to others! Arrived on time and fit perfect. They make it very easy and I am very glad I went with The Black Tux. Customer service is also very helpful.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Great, down to the smallest detail

By Ben Wilson, Tampa Bay, FL, Verified Reviewer

I was very impressed by everything about The Black Tux. The fit of the suit based on online measurements. The offer to reimburse adjustments. The friendly customer service gave a two-day extension of my return in order to allow me to finish my travel. Even the custom tape on the box! It seemed every detail had been thought through. Their personality showed even though there was no personal interaction. It was a great experience, and I wouldn't hesitate to suggest The Black Tux to anyone else. In fact, I already did to two people at the event! Thanks so much!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2017

Good experience

By Bo S, Nashvillle, TN, Verified Reviewer

My first tux came and was too big. I got on the website and followed the instructions for a replacement, and one was sent, at no cost. The second fit perfect. The tux was of good quality and looked very nice. It was a very easy and pleasant experience. The return procedures were extremely easy as well.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 7, 2017

Family wedding - great tux!

By Troy Clarkson, Falmouth, MA, Verified Reviewer

I experienced excellent service, a high-quality product, and ease of ordering and returning. It was an overall great experience. Well done!

The tux was so good that I would have purchased it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 8, 2017

10/10 would rent again!

By Trey, Los Angeles, CA, Verified Reviewer

Great service and excellent looking suits. I got a ton of compliments on my outfit for a friend's wedding. Ordering is simple and easy to navigate, with enough variety yet not so many choices that you get lost in a sea of options. It arrived quickly to my house, well in advance of the event. Fast and straightforward shipping and return process. Thanks guys!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 8, 2017

The Black Tux saved the day

By Jonathan A Graeber, New Jersey, Verified Reviewer

Rapid and excellent service. They really helped out my sister for her wedding when she desperately needed it, and they didn't take advantage by charging a lot. They replied to all my questions and messages promptly and courteously, and they made suggestions that really helped me find the perfect fit. And they did it all remotely! This company is truly a blessing. Keep up the good work.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 8, 2017

LOVED this suit and it was so easy!

By Lena Shelton, Purcellville, VA, Verified Reviewer

The free try-on was the reason we decided to go with them. That security of knowing we loved the suit was necessary for our wedding.

My husband LOVED the suit and was so disappointed to hear it was not for sale!

I have already recommended this to several people and will certainly use it in the future, as needed. My only recommendation would be to add boys sizes so we could have used them for our sons.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 10, 2017

Great experience!

By Joe Pekarna, Shakopee, MN, Verified Reviewer

Upon ordering my tux, I was contacted within an hour by a representative to discuss potential size adjustments, which was extremely impressive. The tux arrived in plenty of time, and was easy to wear, while still looking great. Not having to go anywhere to be fitted or pick up the tux took a lot of the stress out of the process as well. Very cool experience!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 13, 2017

Suit rental from The Black Tux, a "seamless" process

By Michael R., Indiana, Verified Reviewer

From the moment I placed my order, I had nothing but superb customer service. I had had questions about changing some sizes before my order had shipped, getting things altered, I accidentally let my return date lapse (I thought it was a day later than it was), getting a refund on my alterations, what to do with my garment bag after the zipper came off while my suit was still zipped inside, and more, and every rep from The Black Tux I spoke to about these things was extremely helpful and timely and polite, and it really made an impact on my perception of the overall service.

Many of the suits themselves are affordably priced and they look great, and the whole process of receiving the items two weeks before the event so that we can try it on and get replacements if necessary is such a breeze. This is a really tight operation. I will have to purchase my own suit so that I'm not repeatedly spending money to rent stuff, but should I ever need to rent a suit again, The Black Tux will be my first thought. And I will gladly recommend it to anyone I know who needs to rent one. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 14, 2017

Awesome!

By Grayson Shirley, Charlotte, NC, Verified Reviewer

These guys were on top of things when the first order didn't fit! I was worried that I wouldn’t get my redo in time since I dragged my feet trying on the original! It showed up the day I was leaving town and for a lot better! Thanks a lot.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 14, 2017

Black Tux saves the day

By Dillon Ehrlich, Morenci, AZ, Verified Reviewer

I originally had all of my groomsmen order suits from Combatant Gentleman, but with the wedding a month away I had not heard anything or gotten any suits. So I had to scramble and find what to do, and that’s when The Black Tux came to the rescue. They responded to my tweet to Combatant Gentleman and helped make the wedding a success and helped everyone look great. The suits all came in and fit everyone perfectly. It took something that had turned into a lot of stress into something that was so simple and easy.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2017

Very happy with service provided.

By Miller Winecoff, Charlotte, NC, Verified Reviewer

The whole process was so convenient. And the tux looked just as I hoped it would. Also, I received numerous compliments at the wedding we attended too. Highly recommend this service. We plan to use it in the future.

Bottom Line: Yes, I would recommend this to a friend

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