The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on Jun 23, 2017

Father of bride gives

By Ross Rohde, Tucson, AZ, Verified Reviewer

The Black Tux was recommended by our daughter, the bride. It was the easiest solution ever, as they sent the style and we just submitted the sizes. Returning it in the provided box was a breeze. Thanks for making one wedding detail EASY!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 14, 2017

Amazing experience!

By Nelson Bostrom, Pleasanton, CA, Verified Reviewer

I used The Black Tux for a formal/black tie event that I needed to be at and presented on stage in front of 1000's of people at. I had heard of the company on Facebook and seen other ads, and thought this would be way easier and quicker than going to a traditional tux rental shop. I knew my own sizes anyway.

Great experience, great fit, on time, super easy to ship back. Huge fan! I wish more companies made me as happy as The Black Tux did!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 14, 2017

Great tux

By Liam, New York, New York, Verified Reviewer

My tux was a great fit and great customer service. The sizing specialist recommended a new size after I placed my order and the new size was perfect. I would definitely order again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 23, 2017

1st Time User of the Service

By Steven Pjevach, Indianapolis IN, Verified Reviewer

1st time user of the service. Used the online measuring tools instead of going to a tailor and was initially worried about it fitting correctly, but the fit was awesome and looked great for the wedding! Kudos to the algorithm. Super easy and convenient with everything being shipped to your doorstep. The return process was also a breeze as it was as simple as putting everything in the box and dropping it at a FedEx store/dropbox. Definitely, would recommend others to use it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 29, 2017

Couldn't recommend enough

By Jonathan Cook, Auburn, AL, Verified Reviewer

The suit looked nice and fit well, the price was pretty reasonable, everything was well packaged (which made traveling with it easy), and customer service was fast and helpful. Couldn't recommend enough for groomsmen or any group needing suits.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 29, 2017

Great service

By Andy Flores, Napa, CA, Verified Reviewer

I was a groomsman for a wedding and hadn't heard of this service. The ordering process was extremely easy and streamlined. My jacket didn't fit so I followed the in-box instructions for resizing and another jacket was sent within two days.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2017

Good product

By Ken, New Jersey, Verified Reviewer

Heard about this company through a podcast I listen to (CBB/Heynongman). When my buddy was getting married, I needed a good suit in a pinch and decided to give them a try. Great easy to use website. The suit came on time and almost perfectly matched the measurements I sent them. When I needed to change the mail back date, they were quick to respond and flexible. Overall great experience, great suit, and great service would definitely recommend.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2017

Sharp suits and exceptional customer service

By Dave Cook, Los Angeles, CA, Verified Reviewer

My groomsmen looked awesome on my wedding day! They were fitted at the location in Nordstrom Mission Viejo, and the staff was so helpful. The suits looked sharp, not boxy or baggy, and everything arrived on time. Couldn't be more stoked!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 30, 2017

Great experience!

By Machelle Antush, Seattle, WA, Verified Reviewer

This is the second time our sons have rented from The Black Tux for weddings we attended. Great experience. Very quick to send different sizes. Also great selection. The staff is incredibly knowledgeable and friendly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 2, 2017

Black Tux experience

By Paul, San Francisco, CA, Verified Reviewer

Great product and great customer service. I would highly recommend The Black Tux. My guys looked great. Anytime I needed to call Black Tux they were warm, friendly and thorough. No stress ever accompanied my experience. Highly recommend.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 2, 2017

The Black Tux is the best place to rent a suit from!

By Michael Atlan, Washington DC, Verified Reviewer

The Black Tux team is the best. This is the third wedding I've used them for, once as a groom and twice as a groomsman. All my guys loved it too. Super easy, and convenient. I would highly recommend it and will use them not just for weddings, but another one of the occasions where I need a suit (and don't want to buy one).

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2017

Excellent service

By Tyler King, Tyler, TX, Verified Reviewer

I was asked to be a groomsman for my brother. He told me to sign up through Black Tux and they would help with everything. I was skeptical. Surprisingly, their videos for measurements were extremely helpful, and even though the pants were still a tiny bit short, they're willing to pay back up to $15 for alterations. I loved the comfort of the clothes, although shoes could be a little better. Use them. Great company and service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 6, 2017

Very appreciated service

By Tim Whittemore, Exeter, NH, Verified Reviewer

The style and the timeliness are wonderful. I don't wear a tuxedo often enough to buy one, but whenever I have needed one, The Black Tux has been my go-to choice. I highly recommend it for anyone who needs a tux for an event but not forever.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 7, 2017

Exceptional service

By Chris Keenan, Minneapolis, MN, Verified Reviewer

I was a first-time customer of Black Tux and a bit skeptical. However, I gave it a shot and was so pleased. Initially, the pants sent were a size too small but they included a return label, and I had the right pair within a few days. The new pair had a stain which I got dry cleaned, but the tux was top quality and more designer than the one found in tux rental shops. I let them know about that stain, and they took care of my dry cleaning bill. I would recommend Black Tux to anyone looking for a great tux with a no hassle experience.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Easy process, quick delivery, quality product.

By William Callahan, Austin, TX, Verified Reviewer

I used The Black Tux for a suit because I was a groomsman in a wedding, and it couldn't have been easier. The suit fit well, arrived quickly, and looked great. Plus, the company does a great job of providing helpful (and concise) instructions on how to return everything. I have a feeling I'll be using them again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Perfect fit, easy delivery and return, excellent price.

By Matt A. Levito, Dobbs Ferry, NY, Verified Reviewer

Renting a tux for a wedding can be a painful experience, whether the wedding is in town or out of town. Using a major chain store, getting measured and settling for a less-than-ideal fit along with extraordinarily high prices and unreasonable return deadlines.

The Black Tux eliminated all of that. I was able to use my local tailor to measure me at my convenience and provided the measurements to The Black Tux online. A fit consultant reached out to me to recommend a size modification, which I hesitantly accepted. The reassurance that any alterations would be reimbursed gave me comfort, so I accepted the expert's opinion.

The suit arrived earlier than expected in a box and garment bag, with no wrinkles at all, I could have worn it that day. I tried the suit on and it was a perfect fit and extremely comfortable. I was glad I accepted the size recommendation from the rep.

Best of all, this costs 100 dollars and allowed five days to return the item after the event date. I wore this to an out of town wedding and was able to use all the enclosed items to return the suit. They even provided the tape to reseal the box!

This experience was fast, easy, painless and most of all, affordable and comfortable. I would recommend this to everyone. Five stars without a doubt.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Great service and convenience!

By Trenton D. Ankenbruck, Whitsett, NC, Verified Reviewer

At first, I was skeptical about renting formal wear online. But after finding out how easy and user-friendly the whole process was, I would definitely use The Black Tux again. The whole process from entering measurements to returning after the event was very convenient and simple to use. Also, customer service was extremely helpful and quick when the shoes didn't fit.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Destination wedding rental

By Clifton Taylor, Chicago, IL, Verified Reviewer

I visited every tux rental outfit out there for my wedding. This one has by far the best fit, best service, most reasonable ship back times, and overall best attitude of them all. I couldn't be happier with the product and how me and my boys looked.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 18, 2017

Great experience!

By Ryan Miller, Boston, MA, Verified Reviewer

The Black Tux far exceeded my expectations. I placed my order for the suit, and before I got it, I received an email saying they recommended a different size (thankfully they did or my pants wouldn't have fit!). After receiving my suit, it fit great and was much more higher quality than I expected considering the price. It was a bit wrinkled due to it being shipped but I called, and they said they would even reimburse me if I got it pressed.

Everyone looked great on the wedding day and with the FedEx return label already supplied, shipping it back was hassle free. 100% would recommend The Black Tux to family and friends!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 19, 2017

A great and easy experience

By John Waldeisen, Berkeley, CA, Verified Reviewer

I used The Black Tux to rent three light gray suits for the groomsmen at my wedding. The process was very easy, and all the suits, ties, and vests were shipped 14 days before the wedding, providing plenty of time to try out the fit and make any adjustments if necessary.

You have the option of either paying for the suits entirely or sharing the cost across the groomsmen, which is a nice feature. After purchase, the Black Tux has an instruction guide to take measurements for your customized suit. You can measure yourself, have a friend measure, or even go to a tailor for the measurements.

Overall, it was a very smooth process, and I will be using this service for my next formal event rental.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 19, 2017

Amazing customer service

By Eric DeMarse, Washington, Verified Reviewer

Everything was great; very cheap, easy, and convenient. I had one issue early on where my account wasn't showing up correctly, but support resolved the issue within a few hours. I don't even remember what the problem was, instead I remember they had great customer service that took care of the problem immediately, which is ultimately more important and impressive.

Thanks for making it so easy. I will definitely recommend!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 22, 2017

Dapper

By Alejandro Feria, California, Verified Reviewer

These guys freaking rock! It fit like a beautifully customed fit glove. I looked dapper for my wedding and received so many compliments on my suit. Not to mention, these guys were the easiest to work with and coordinate suits for my groomsmen who lived across the country! I would recommend in a heartbeat.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 25, 2017

Great experience

By Mike Honeycutt, North Carolina, Verified Reviewer

Great experience for many reasons: perfect fit the first time, quality of the product, ease of returning and great customer service! I would use them again if we have another wedding in the family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 24, 2017

Another success!

By Tom McGah, Los Angeles, CA, Verified Reviewer

Great customer service, convenience, and most of all, fantastic product. I've rented three suits/tuxes over the last few years, and they've always been perfect. I highly recommend Black Tux for any event!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 24, 2017

The expected unexpected

By Travis Duncga, Los Angeles, CA, Verified Reviewer

Like with all things, there were some problems. Which as I implied is always to be expected. You should not judge something by the expected unexpected, but by how they deal it. The Black Tux had the most amazing customer service staff. Every time an issue arose with myself or any of my groomsman it was dealt with immediately with the greatest of results.

For a summary of what arose and how it was dealt with:

The groomsmen were all throughout the country, and one of them specifically was in Miami during the hurricane. Getting the sizes and everything with him was difficult. However, The Black Tux was very flexible in how to triangulate things, and he got his tux without issue and looked great

One of the groomsmen lost 25 pounds in a period of three months (don't ask me how) and needed new sizes in everything and with a week and a half to spare, was able to get everything sent over to him with enough time to make it perfect.

The best man did not try anything on until two days before the wedding, of course, and only realized then that his shirt did not fit. In less than 24 hours The Black Tux provided him with a perfectly fit replacement.

Truly a great experience and an amazing staff.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 24, 2017

Easiest part of the whole wedding

By Elizabeth Armstrong, Boston, MA, Verified Reviewer

The Black Tux worked perfectly for us. Everything was on time, everything fit and the whole process was extremely easy. It was probably the least stressful part of the whole wedding, so thank you! Everything from the website, to the sizing guide, to the packaging was really well thought out and made getting Alex's suit super easy. Definitely going to tell all my engaged friends about it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 25, 2017

Great experience

By Aaron Castagna, Knoxville, TN, Verified Reviewer

Originally got a shirt that ended up being too big for me. Was extremely easy to get a new, better fitting shirt. I had the best style at the wedding. Couldn't be more satisfied with the experience.

Bottom Line: Yes, I would recommend this to a friend

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