Tommie Copper Reviews - Can It Provide You With Relief?

Tommie Copper

Overall Rating

3.0

244 Customer Reviews

Summary

Tommie Copper offers lines compression garments that will allegedly improve your performance and speed recovery. This review discusses whether they can deliver you with the proposed benefits.

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Customer Reviews

3.0 Stars out of 244 Reviews
5 Star:39% 4 Star:7% 3 Star:3% 2 Star:10% 1 Star:38%
46% Recommend This Company
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Posted on Mar 10, 2019

Slow shipment

By Sharon R., Wisconsin, Verified Reviewer

I ordered from them on February 19, 2019, it says it will be here at this time and I still haven't received anything. Keeps on saying that it will be delivered but keeps postponing it. Never again will I order from there. Shipping FedEx should not take this long.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Sep 30, 2019

Your comprehension socks suck

By Paul P., Elma, WA, Verified Reviewer

I bought 2 pairs of your comprehension socks and within two weeks of normal wear they won't even stay up, they fall down after four, five steps. And at $10.00 per pair, that sucks. I bought a competitive brand at a 10th the cost, they are still going strong after four months.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Nov 19, 2019

Defective products. Bad customer service. D- rating on BBB.

By Eric P., Minneapolis, MN, Verified Reviewer

D- rating from the Better Business Bureau. DO NOT BUY.

I purchased two weighted blankets from them in April. I was hoping this could help with my father’s health issues and help him with his anxiety. I saw a deal on Good Morning America, and thought I’d get one for my father and one for me.

By July, I started noticing small white beads on my couch. One or two at the beginning, then more and more. By the time I realized they were leaking from my blanket, the little beads were all over the room.

I emailed Tommie Copper, they got back to me asking only what weight my blanket was. Then a week went by. I had to email them again asking if they had any information for me. Then they sent me an email saying that their return policy is only 3 months, and blaming PayPal for not being able to offer me a refund. They offered me 50% off a future purchase, to which I replied: Why would I want to purchase anything from Tommie Copper again since the first and last thing I bought was either defective or only expected to last 3-6 months? Why not do what you can to fix the problem and retain my business?

I thought I was making an investment in something that would last longer than 4 or 5 months. For the few hundreds of dollars I spent, I was expecting better.

Then I checked their rating on the Better Business Bureau. Tommie Copper has a D- rating.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Oct 26, 2020

Forget getting a refund

By Christine H., Florida, Verified Reviewer

I ordered back support compression shorts. It came on time but it was too small. I began the return policy on September 12th. Have yet to receive my money back. Today is October 24th.

I've called them three times. First time I got some rude guy. He said they were a month behind in refunds.

Second and third times I was assured the refund is on the way. Still no refund.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Almost everything regarding returns

Helpful Review? 1 Person Has Voted

Posted on Mar 26, 2021

Catastrophe!

By Rick S., North Wales, PA, Verified Reviewer

The worst experience with any company I've ever dealt with! Absolutely horrible customer service and they never honor returns! No money, no replacement product, and no acknowledgment of the problem. They are terrible!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 2, 2021

Customer service

By Mike P., Alberta, Canada, Verified Reviewer

I've made a warranty claim within 60 days on an infrared product I purchased. They have yet to respond.

They do not call, text, or email you back on any kind of warranty. They gave me false information and incorrect email addresses.

Each order to Canada is $100 equivalent in Canadian funds for shipping alone. They will not ship warranty work to Canada at their expense, even though their product was defective.

Asked to have a manager call me back. This never happened.

One of the most terrible experiences I've ever had in customer service.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Infrared products

Customer service

Helpful Review? 1 Person Has Voted

Posted on Jun 11, 2015

Pain Gone, Swollen knee (what the heck). Lol

By Albie , Byron, Georgia

Not sure what this product did for me other than swell my knee. Knee injury was already healing, so I'm not sure if the Tommie Copper took the pain away or not. The pain is gone, but my knee has swollen really bad.

Helpful Review? 60 People Have Voted

Posted on Apr 5, 2014

CC needs improvement

By Shin Megumi , USA

I bought one last month and still haven't got my order .. CC doesn't know what to do, and kept saying to wait for it because it was already mailed 3 weeks ago.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 22 People Have Voted

Posted on Jun 11, 2015

Snail shipping

By comet ,

I like the product but I ordered more socks on 5/16 at 8:25 AM they didn't shipped them (and notified me) until 5/19 1:20 PM. My delivery date? I expected 5/27! 12 days from early morning order date! Have they not heard of Zappo's? The low rating is totally based on their shipping time.

Helpful Review? 6 People Have Voted

Posted on Jun 11, 2015

Ankle support

By Jason , Ottawa, Canada

Did not help at all. Money spent in hope of relieving some ankle pain could have been used on some good insoles. No harm in trying. When you are in pain anything is worth a try.

Helpful Review? 14 People Have Voted

Posted on Oct 28, 2014

Knee Sleeve Digs In

By Darren , Yellowknife, Canada

The band at the top of each knee sleeve cuts into my leg pretty badly. There's a rubberized strip along the top to keep it in place. I'm not sure why the elastic needs to be so tight?

To accommodate this, I exchanged them for a size larger than their chart recommends. The elastic is still tight, but not nearly as bad. Going one size up also means less compression overall. I'm not sure if I could be getting better results?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted
Showing 89-99 of 244

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