Wish.com

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Wish.com

Overall Rating

1.9

1005 Customer Reviews

Summary

Wish.com is a factory-to-consumer shopping platform that promises to help you score deals on electronics, apparel, and more.

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Customer Reviews

1.9 Stars out of 1005 Reviews
5 Star:13% 4 Star:6% 3 Star:4% 2 Star:5% 1 Star:70%
24% Recommend This Company
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Posted on Jan 19, 2018

Wish.come is no good

By Diana Kurmelova, Manchester, England, Verified Reviewer

I have created a lot of Wish accounts, and all of them have been blocked for no reason. I have emailed them a lot of times, and I am getting an automatic response all the time. I can't request for a refund, and a lot of my items did not come.

Bottom Line: No, I would not recommend this to a friend

Company Response from Wish

Jan 25, 2018

Hi Diana,

Sorry that your account seems to be blocked. Can you please email reviews@wish.com with the email address used to log into Wish? I can help you out with the issue there.

- Wish Customer Support

Helpful Review? 16 People Have Voted

Posted on Jan 19, 2018

Not satisfied at all with this company

By Eric Williams, Baton Rouge, LA, Verified Reviewer

I ordered an RC Drone that was supposed to come with a remote, the drone itself, and a camera. I received a small camera. This company is a big "get over" and I'm not happy. Just because it looks good and is cheap, they send you what they want, and that's just not right. Some people work hard for their money and should get what they pay for. This a horrible app and I wouldn't recommend that no one order from this place unless a lot of things change. I'm also deleting this app from my phone and never using it again. And people reading this, I hope they never use it because it's a big rip off.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Jan 19, 2018

Stolen money

By Shannon Wanlin, Vacaville, CA, Verified Reviewer

I never received the item. They can take months to receive. When I notified them, they responded on their site and NEVER thought to send me an email. So, because I didn't respond ASAP, I was told too bad. They took my money, and I have no product. I ordered a lot, and now I do not. My co-workers stopped as well.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Jan 19, 2018

Steals your credit card info

By Peter, Modesto, CA, Verified Reviewer

NO ONE should buy from this site!

We ordered one smartwatch and ended up getting charged for $3,000. My credit is now ruined, and they have all my info. They will charge you all at once and back date the charges to make it look legit.

The only reason I gave one star is because they don't have a negative five stars to give. I have been recommended to seek legal representation to seek punitive damages from the parent company. Anyone show buys from this place orders at their own risk!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Jan 18, 2018

Bargains for the bright.

By James Richardson, York, United Kingdom, Verified Reviewer

I have had some fantastic bargains from Wish.com. You just have to read everything and view the pictures carefully as some items have different options, prices or even products.

I have never been especially unhappy with any order so far. Intact I bought a BoboBird wood watch for half price and it was excellent condition and quality.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Jan 17, 2018

Cheap, low quality

By A Nicholas, Sarasota, FL, Verified Reviewer

I ordered numerous items in my one and only shopping trip. It took a while to get the items and they trickled in here and there. All the items (clothing and shoes) were basically low-quality crap. Sizes were all over the place, materials are cheap, and there were 2 items I had to return (shoes). One pair had some weirdly glued insole which was paper thin and glued in all sideways. The other had a toxic formaldehyde smell, and I got an instant headache when I opened the package and couldn't even keep them in my house! I aired them out for 2 weeks on my porch and they still had a smell.

I will give kudos to having no issues with the refunds. But, buyer beware, this stuff is absolute junk. There is better quality merchandise at Walmart.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Jan 17, 2018

Cozy slippers

By Paula Contreras, California, Verified Reviewer

These urban cozy slippers I received are really soft and cozy. They came in earlier than I expected, which is great. They are good for walking around the house and help keep your feet warm when it's chilly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 17, 2018

Tread carefully, but overall a useful site.

By Antoine Levis, Brussels, Belgium, Verified Reviewer

I ordered roughly 150€ ($183.89) worth of goods on Wish.com, including a battery for my Mac, skin for my Mac, a few mice, keyboard and mouse pads, controllers, earrings, and keychains.

From what has arrived so far, most products were built well enough, but the skin that I ordered was not the one that came (retina MacBook instead of standard). I was surprised to see that 30 minutes after my complaint, the cost (and shipment fee, total 22€) were returned to my PayPal, along with a very polite excuse. They also told me that I could keep the skin. So unlike most reviews here, I can tell you customer support is far from non-existent.

Three things to note: the site plays with the shipment fee, making it higher if it stays in your kart for some time for example. So be wary of that.

Also, do get the tablet/phone application, for some reason you get a lot more "discounts" there.

Finally always check reviews and buy popular articles, and never buy expensive products that require quality. Once you learn to accept that, you can actually find a lot of good deals on the site.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jan 15, 2018

Crappy service

By Raymond Q, Oregon, Verified Reviewer

When they first started, they had okay customer service. But now you should check eBay before you buy. They promise a delivery date, and if it does not arrive, they automatically move the delivery date further out.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Jan 15, 2018

Shop Wish at your own risk!

By Danielle Casserino, Colorado Springs, CO, Verified Reviewer

The first (and last) time I used Wish, I ordered a few different items from two different sellers. From the first seller, one of the items was missing from the package, and the items I did actually receive were counterfeit.

After attempting to contact customer service several times regarding the issues, I finally received a reply that made little sense (I’m assuming the person that wrote it did not speak English very well) and did not even acknowledge the part about the missing item. I ended up getting a refund for only one out of the six items that were delivered (there were supposed to be seven) for the “inconvenience” of them being counterfeit, and it was on the cheapest item and did not include a refund for the shipping. The missing item was never acknowledged or refunded, and after several more attempts to contact customer service regarding the item with no reply, I finally gave up and cut my losses.

On an additional note, I find it absurd that there was an individual shipping cost on each of the items that cost as much as the item itself, when all of the items came in one shipment. I must have paid at least five times the actual cost to ship my very lightweight items in one shipment.

As for the second seller that I ordered two items from, I waited and waited to receive until I all but forgot about the order. Several months after the order was placed, it came to my mind that I had never received them. I went to my order history, where it clearly showed on the tracking that they were never delivered. I then went to the request refund link and chose the reason “item not received,” however when I attempted to submit the request, I received an auto-reply that I was unable to receive a refund on “items that were delivered more than 30 days ago.” Obviously, this made no sense as their own system showed that the item was never delivered! So I was forced to go through the “message customer service” option again, explaining to them what they should already be aware of, that I never received the items after waiting several months, and, of course, just want a refund that is rightly due back to me.

God knows when, or if, I will ever hear back from customer service or receive my refund. The only thing I am sure of is that I will never purchase another item from Wish again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Jan 12, 2018

Thieves!

By JBARI Aboubakr, Namur, Belgium, Verified Reviewer

They are thieves and scam. There is no phone support and they are unpolite. They should ban them from the internet. They have no respect for merchants either for customers, and almost all of the buyers misuse the policy, so merchants gots ruined.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted
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