Hubble Contacts

My Hubble relationship began with the USPS delivering my box to another house or doing as they do and they lost it. But my free trial never showed up. Hubble sent out a replacement pair right away, and thus began what seems so far to be like a lifelong relationship.

I used to wear contacts that I had to change every two weeks or so before I changed lenses that I purchased thru Costco. A girlfriend of my girlfriend told her about this great company called Hubble and how she will never go back to her old provider. My girlfriend, knowing that I was struggling with my contact lenses, either they would rip or something would happen, and I’d have to change lenses sooner than I was supposed to leading to me having to spend more money on contact lenses; she told me about Hubble.

I would recommend Hubble to anyone who is unhappy with their current contact lens provider and to those who are just curious. With a free trial to start, how could go wrong? If you don’t like them, just throw them away. Just like the instructions clearly state. So thank you, Hubble, for being my savior in a time of uncertainty and shortsightedness.

Bottom Line: Yes, I would recommend this to a friend

I’ve been wearing contacts for about 18 years, and I’ve tried ALL of them! I’ve been using Hubble for a little over one year, and they are honestly the most comfortable ones I’ve had. I really love them, and I’d recommend these to anyone! Comfort is great, and the whole process with Hubble is great and super easy!

Bottom Line: Yes, I would recommend this to a friend

Best contacts I've had so far. Great to work in the construction industry. I would recommend this product to people that work in construction. They're great for playing soccer; I could run with them without being terrified that there going to fall out.

Bottom Line: Yes, I would recommend this to a friend

I ordered on January 6th. They shipped on January 8th. I received them on January 17th. I didn't have a chance to try them until January 23rd. I wore them for about 2 hours, but I had to take them out as they were extremely uncomfortable and very dry. They seem to be quite low-quality and did not work in my eyes.

I contacted the company the week after (January 29th), to cancel my order. Cancellation was a success, however, I received another box in the mail and was charged another $44! I called them to ask for a refund but was told "sorry, it's against our policy," even though the new shipment of contacts I received was UNOPENED and UNUSED. Service rep just kept repeating "sorry," and there was nothing they could do.

Bottom line: Terrible lenses. Shady/scummy company in general. You'd better like the lenses. If you don't, there's a good chance you aren't getting your money back!

Bottom Line: No, I would not recommend this to a friend

I tried them on the $3 offer and they were very poor quality. They did not make it clear that they would auto ship every 30 days but it is in small print, so beware. I sent them back per their request and it has been over 30 days and still they have not give me a credit.

This company is bogus. Don't order from them. Cheap product and they apparently do not take returns. I have contacted my credit card company to investigate.

Bottom Line: No, I would not recommend this to a friend

No way to cancel online, no way to change prescription online. Once they have your card, you will get 3-4 charges while they give you the run around of "skipping" or returning or holding or transferring you. So depending on how much you get paid per hour, plan on spending 10+ hours going round and round with them to stop you from stopping the recurring shipments and charges.

Bottom Line: No, I would not recommend this to a friend

Worst experience. I tried Hubble because I loved the idea of the company. I received a box and was excited to try the lenses. I am used to a high-quality lense, and I found the lenses very uncomfortable. I had to throw out at least one out of every four lenses due to discomfort, so I canceled my account. I had no problem with that. Sometimes a product just does not fit you, and you don't enjoy it. There is nothing wrong with that.

However, now I understand why they don't have reviews on their Facebook page, Twitter, or website. The customer service is terrible. I was sent a box of contacts that I won't use and charged after I had canceled my account. They also would not offer me a refund even though I explained what happened. I just wanted to warn people using their service.

Bottom Line: No, I would not recommend this to a friend

Not a bad start, they came quickly (four days I think), but once the holiday season came around things fell apart. I definitely give some slack to business around that time, but three weeks after my money was taken is a bit too late for me.

Once they arrived, my next subscription date was already taking money out of my bank account, money that I desperately needed. No worries, I just have to wait another three weeks until they arrive, return them to the sender (which will probably take its time), and then I get my refund.

Save yourself the trouble and complications and just pay the extra $25 a month for the other brand.

Bottom Line: No, I would not recommend this to a friend

I have always avoided daily contacts, mainly from an environmental standpoint. When my eyes were adverse to all other bi-monthly or monthly contacts, I tried Hubble after hearing about them from a friend. My eyes loved them!

I appreciate that the plastic cups are recyclable, as well as the boxes the contacts come in. I've been using Hubble for six months now, and have only opened a single contact that was "defective," as it didn't have solution and was dried up.

My online account is easy to manage. For example, skipping a shipment or adding a shipment if needed (i.e. to have extra on vacation, etc.).

Bottom Line: Yes, I would recommend this to a friend

Very negative experience. After my free two weeks, I called in to cancel my subscription and was assured it would be canceled before the next shipment went out. It wasn't canceled and I got charged for the next shipment. To my surprise, once it arrived I called again to cancel, and they said since it was their error I would be fully refunded. My account was canceled, but my refund was nowhere to be seen. I had to call again over a month later to ask for a refund yet again, and they wouldn't refund my full amount.

Customer service promises things that they either can't or don't have the will to accomplish. I would advise others to stay away from this company.

Bottom Line: No, I would not recommend this to a friend

I've historically been super flaky in keeping up with my contacts, meaning I'd wear them for a few weeks, run out, and just lazily switch back to wearing glasses. Hubble is a godsend for me; I don't have to go pick my stuff up, they let me edit the schedule of shipment (which came in SUPER handy a few months ago when I went on an extended trip out of the country), and they're just super affordable. Hubble is one of the few things in my life that I truly can't live without. Highly suggest for anyone who uses contacts, is super busy/and or forgetful and values efficiency.

Bottom Line: Yes, I would recommend this to a friend