Hubble Contacts

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Hubble Contacts

Overall Rating

3.6

806 Customer Reviews

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Summary

Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.

Pros

  • Straightforward pricing plan
  • Lots of positive customer reviews
  • Less expensive than other lens styles

Cons

  • Only one style of contacts available
  • Contacts made from older, likely inferior material
  • No refund policy

Customer Reviews

3.6 Stars out of 806 Reviews
5 Star:55% 4 Star:8% 3 Star:3% 2 Star:7% 1 Star:25%
66% Recommend This Brand
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Posted on Aug 14, 2018

This is a scam, you get what you pay for

By Amy W., Knoxville, TN, Verified Reviewer

While Hubble's website says that they work for those that have mild astigmatism, this is in fact false advertisement, and extremely misleading. My astigmatism is so mild that my optometrist has prescribed me the same prescription for both eyes. However, with Hubble contact, there is an obvious difference in spite of their false claims that people with mild astigmatism don't see a difference.

They also claim that their contacts are of high quality. However, mine was the most uncomfortable pair of lenses I have worn in over 20 years of wearing contact lenses. There were numerous times that I had to throw out a lens that was irritating my eye because of the odd fit. Although their lenses are daily wear, further research shows that the material they use isn't the best for the eyes and reduces the level of oxygen to the eyes. So for people who actually care about the wellness of their eyes, it's not the best option. It's cheap because it's a sub-par product.

When I called to cancel my subscription, I was told that I already had a box on the way and that all I had to do was write, "return to sender" on the box to receive a full refund. This is also a false statement. More than three months passed, I had to contact the company in order to inquire about where my refund was. They promptly refunded me, but deducted the $3 shipping fee, which seemed reasonable, as well as a $5 fee to take the unused boxes of contacts out of the shipped box I paid for in order to put it back on a shelf. They call this $5 fee a "restocking charge" which was not mentioned to me by the rep that canceled my subscription.

I consider it highly superstitious that they claim to have contacts that people with mild astigmatism can use, but then fine people for not being able to wear the contact they claimed were suitable for people with astigmatism. A customer shouldn't be fined because the product wasn't good. They are falsely advertising in order to maximize profits from the market and will get a profit out of you, even if you can't use their contacts. It's a scam.

I don't recommend this company at all. I was extremely disappointed in them. They are not appropriate for people with even mild astigmatism. I found it difficult and annoying to drive, work, and do normal everyday tasks because of how poor quality these contacts are. It's better to see if your optometrist has a contract with a vendor that sells high-quality contacts and also offer low monthly charges for contacts that are shipped to you monthly.

My doctor didn't recommend these contacts at all, which says a lot about the quality of the product. The only good thing that came out of this company was that my doctor was able to work with me in getting a monthly program to get my Acuvue contacts for cheaper than what Hubble sells their including the shipping costs. So if anything, this company has provided some good competition and enabled other legitimate companies to provide monthly services. I would not recommend these contacts to anyone. You only get two eyes, don't waste your money on cheap medical devices that actual doctors would never sell you because they are under the Hippocratic oath to first to do no harm.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 14, 2018

Good stuff

By James H., Hampton, VA, Verified Reviewer

I'm very pleased with Hubble Contacts. It's very convenient and makes my life a lot easier. What I like most is that the contacts come to you and that you can also customize how often you receive your contacts, which is also great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 14, 2018

Amazing!

By Mitch S., Illinois, Verified Reviewer

I absolutely love Hubble! I occasionally wear contacts and I hated having to buy an entire years supply from my eye doctor. I love that Hubble offers weekly supply and much more affordable. I also like that if I want to skip a weeks shipment, I can! I can change how often they ship, I just love that they let me control it all. The contacts are super comfy and I have never had any issues with them.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 11, 2018

Bad service, inflexible return policy.

By Jason P., Oakland, CA, Verified Reviewer

After the trial, you are auto-opted into the full subscription. While that is reasonably standard with trials, I did not want to continue and requested to return the next supply I received. They refused, saying once the outer shipping package is open they could not accept it, because it's a medical device. The outer boxes for the contacts were still in untouched condition.

Their support was unwilling to budge on a return or refund. I'll stick with another company, like 1-800 Contacts, which has no such limitation.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 10, 2018

Convenient, comfortable, and affordable!

By Bailey K., Chicago, IL, Verified Reviewer

Having sensitive eyes, daily lenses are preferred. After going through five different name brands, nothing was comfortable. When I got the free box of Hubble Contacts, I was extremely surprised by the quality and comfort! It is so nice not having to worry about if/when I need to order more because they’re delivered monthly. So nice!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 10, 2018

Clear and comfortable

By Augusta O., Chandler, AZ, Verified Reviewer

I love daily contacts, and these are affordable.

I was using monthly contacts, and they would get foggy and aggravate my eyes. I tried Hubble and have used them since.

Amazing difference and no more eye sensitivity.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Aug 9, 2018

Hubble is the REAL DEAL!

By Annalee B., Oxford, MS, Verified Reviewer

Hubble Contacts has changed the game for people who wear contacts. The quality of their contacts is unreal, especially for the low price and great customer service! Hubble truly cares about its customers, and always delivers the highest standard of service! Anyone looking for great contacts, and doesn’t want to pay tons for daily contacts, needs to sign up for Hubble today!

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 9, 2018

Poor customer service

By Tim U., Pennsylvania, Verified Reviewer

This company sucks for doing what they say they are going to do. Contacts are nothing great, and upon contacting them to cancel the subscription I was told the simply return to sender and they would cancel. They continued to ship and charge my card even though multiple months and additional time were expended trying to cancel. I ended up canceling my credit card just so they would not have a place to charge.

Getting the credits back? They did not even respond to our credit card disputes and fortunately, Cabelas Visa is the stand-up company they are. Unless you want average contacts and have the time to argue for your credits, I would suggest going another path.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Aug 8, 2018

Unhealthy

By Andrea R., Albuquerque, NM, Verified Reviewer

Today I went to the optometrist because my eyes have been extremely dry, red, and sensitive to light after using Hubble Contacts for a year. My doctor told me the reason my eyes are this way is because the material Hubble uses is trash and it is from the material used when contacts first came out and people were having a lot of issues with them at that time.

When she examined my eyes she said that it looked like someone took SANDPAPER to my eyes. She said they were extremely inflamed and that all of my issues were stemming from the bad contacts. Luckily she said my eyes would heal in about four months. I had used Hubble for about a year, and I noticed that they were uncomfortable, but the price is what sold me.

As she gave me nice contacts to leave with and my eyes literally sighed with relief. Please put your health first, not your wallet.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Aug 8, 2018

Hubble daily contacts

By Andrew T., New York, NY, Verified Reviewer

Hubble daily contacts are convenient and comfortable to wear! They are priced very reasonably, and I would highly recommend them to my friends and family. I find dailies so much better than monthly contacts.

Bottom Line: Yes, I would recommend this to a friend

Posted on Aug 8, 2018

Excellent

By Jess P., Staffordshire, United Kingdom, Verified Reviewer

The contacts are really comfortable to wear and the service (and price) is incredible. It totally takes the faff out of contacts as I don't have to think about when to order them as they automatically arrive just before last months supply has run out. I haven't had a problem with them yet.

I can highly recommend Hubble lenses.

The packaging is also very pretty, so an added bonus.

Bottom Line: Yes, I would recommend this to a friend

Showing 276-286 of 806

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