Fabletics

Fabletics

Overall Rating

1.3

109 Customer Reviews

Summary

Fabletics is a budget athletic clothing brand that offers VIP pricing to anyone willing to sign up for a monthly subscription.

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Customer Reviews

1.3 Stars out of 109 Reviews
5 Star:2% 4 Star:3% 3 Star:1% 2 Star:8% 1 Star:83%
7% Recommend This Company
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Posted on Dec 10, 2018

Horrible experiences!

By Kaitlynn K., Michigan, Verified Reviewer

This company is RIDICULOUS! I canceled my VIP membership three months ago but was continuously charged the monthly fee of $50. Fabletics would not refund my money and told me I was only able to spend the money through their site and use the credit to buy more stuff from them. I have since canceled the membership AGAIN, and will be contacting my bank to decline any charges from this company!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 8, 2018

Fabletics is a scam

By Virginia R., Austin, TX, Verified Reviewer

They charge you $49 a month to be a VIP member, which then excludes you from all promotions, leaving you to pay top dollar! You think your monthly fee is credited for future purposes, but they convert it to "credits", so you don’t know how much money you even have to spend. Then when you cancel, they keep your credits, otherwise known as your money! They should be shut down! Don’t join, you’ll regret it. Shame on Kate Hudson for being a part of this corruption!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 2, 2018

No problems after 2 years

By Jennie L., Orlando, FL, Verified Reviewer

I bought the 2 for $24 promo (I think that’s what it was) 2 years ago and the 2 pairs of pants were awesome. You must follow the wash instructions and not dry them in the dryer and the prints and colors last. They send you an email reminder every month with the option to cancel, and I too set a monthly alert. A couple of months ago I ordered a promo workout outfit for $24 (now in a smaller size, yay) and it is perfect. I am not sure if I would pay $50 plus for this stuff, but this company has followed through, never billed me without knowing, and they send enough reminders before your time is up to skip.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 30, 2018

Don't become a VIP member!

By Monica R., Pennsylvania, Verified Reviewer

They took my money even when I skipped the month, and then it turns out that those 50 USD are NEVER compatible with sales or promotions. That means that other people get to pay 15-20 USD per leggings, while you can buy only 1 legging with those 50 USD! They say on social media "send us a message, we're happy to help," but they never replied to me and many others. I checked myself for months and credits never were compatible with promotions, you get punished for paying their subscription! See their Instagram page, it's full of people wanting to cancel as soon as they can use their credits. Just don't, avoid yourself a headache.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 27, 2018

Not a good place

By AnJanette H., Charles Town, WV, Verified Reviewer

I just canceled my membership with the site. The clothing is ok; I don't believe it is top quality. A majority of the time, the items that you want are sold out or not in your size. The customer service is the worst that I have encountered. They take money from your account every month, which is stated in the Terms, and give you credit on the site. Then they won't allow you to use the credit and discounts on the site. Total rip off, the credit is actually money taken from my account.

Then when you try to cancel your membership the customer support person "Chloe" has no patience with you, she asks a question, and when it shows that you are typing, she tried to end the chat. Also, included with every purchase is a stupid magazine subscription, so if you don't delete it before checking out, you have multiple magazines coming to your house that you don't want.

The selection of items is very limited. The website is slow and not responsive at times. I'm sure that I could find the same quality clothing at better prices with better customer support.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 19, 2018

Not worth it

By Emily M., Tucson, AZ, Verified Reviewer

I decided to try the 2 for $24 leggings and they were very "meh." Stiff fabric that was not very comfortable and honestly kind of scratchy. Victoria's Secret leggings are way more worth the price to me (Fabletics leggings normally retail for $85). It is also ridiculously difficult to cancel your $50 a month subscription. You have to either chat with a live agent on the phone or computer and they try to spend 15 minutes offering you things to get you to stay. It took me forever to just cancel my account, this was not worth it to me at all.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 15, 2018

This company is HORRIBLE!

By Alexis J., San Antonio, TX, Verified Reviewer

Do not buy from this company. They set up an automatic $50 charge when you buy from them. They charged me almost two thousand dollars, and I have been trying to get $600 of it back for over 6 months! Every time I speak to a new rep, I’m told "give us two more weeks and we will fix this."

NEVER BUY FROM this company!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 14, 2018

Scam

By Audrey L., Arkansas, Verified Reviewer

I skipped the month on November 1st and on November 13th they STILL CHARGED ME. They made up excuses for why I was charged. This is a SCAM. I went to cancel my membership and they kept trying to convince me to stay. Biggest scam I have ever witnessed. Why am I still getting charged $50 when I skipped the month? They do not put money back in your account either. They make you spend the member credits. BEWARE.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 11, 2018

Consumer beware

By Maureen S., Rochester, NY, Verified Reviewer

I was so excited when I saw this offer, offering two pairs of leggings for $24, knowing my daughter would love these. They are only two pairs for $24, if you sign up for their VIP membership that costs $49.00 a month. I clicked on non-VIP membership and my two leggings cost came to $159.00. NO WAY!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 11, 2018

Horrible company

By Melissa L., Lexington, KY, Verified Reviewer

I’d give zero stars if I could. I called two weeks ago to cancel my membership and was still charged the $50 membership credit for this month. Horrible. Stay away from Fabletics. Not worth the hassle.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 9, 2018

Only focus is to make money and the customer needs do not matter

By Elena B., Salt Lake City, UT, Verified Reviewer

My daughter wanted some items, and I ordered them, as they said that they had good deals if you become a VIP member. I ordered my first order on my cell and nowhere said that I will pay $49.95 a month, if I become a VIP member. I had the surprise to see that one month later my Amex was charged with $49.95.

They make the cancelation very painful as you have to call and a robot is answering, so make sure that you do not fall into this trap.

The instructions the customer service followed and how she was trained were pushing instead of listening when I asked for my VIP membership to be canceled.

When I ordered the first items on my cell, nowhere was saying that I am going to pay $49.95 per month. Still, she said that it is there.

The only thing that the script is focused on is to keep the customer, and she pushed for it while I repeatedly said that I want them to cancel it, while what the customer needs it doesn't matter.

I am not going to buy from this site anymore as the clothes are expensive, they trick you, and I can find better clothes and cheaper somewhere else.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted
Showing 56-66 of 109

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