Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on Mar 5, 2019

Monthly re-occurring SCAM

By Scott K., Missouri, Verified Reviewer

My daughter was lured into a monthly re-occurring $39.90 membership via an Instagram ad. "Free Sample" just pay shipping costs of $4.95 resulted in hidden language of a monthly drop shipment. When you go to cancel it, there are no phone numbers, only a support email address. Better Business Bureau has a phone number listed, however, when you call it, it re-directs you to the support email address, shady!

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Mar 5, 2019

Hi Scott,

Thank you for sharing your concerns. I'm sorry to hear you've had such a poor experience and that you found our subscription model was not made clear upon the creation of your account.

Please know that we strive to make this process as clear as possible, and your next invoice date is available anytime via your account. You are also free to cancel, anytime.

If you ever have any questions, our support team is available via email: support@curology.com. Our team is dedicated to responding to and resolving all messages ASAP. If you feel your concern cannot be addressed via email, please let us know. If needed we're happy to give you a call to ensure your questions are fully answered.

Helpful Review? 9 People Have Voted

Posted on Feb 27, 2019

Best products ever!

By Melissa F., Illinois, Verified Reviewer

I love these products! I use the cleanser, moisturizer, and cream daily. I have been using it for two months and have only had one small pimple that went away quickly. I got my first compliment on my skin six days into using it (I was still seeing only the flaws, but it was great to hear!).

My skin has improved so much - I'm almost brave enough to go out without any makeup on, which is my goal! I'm so happy! The price averages about $1 a day if you purchase the whole set, which you can't beat!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Feb 21, 2019

Not for me

By Jensen M., Colorado Springs, CO, Verified Reviewer

I tried Curology because it kept popping up on my Instagram and Snapchat as an ad. I’ve never had too much trouble with my skin, just a few pimples here and there. Never suffered from zits (I’ve been quite lucky) but I wanted to give the formula a try because why not try to achieve flawless skin?

I honestly regret trying it now. They keep mentioning online about "skin purging" where according to Curology, your skin is SUPPOSED to get way worse before it gets better. So when painful, almost impossible to get rid of zits started showing up, I figured it was just part of the "purging process" and didn’t give it much thought. Then I started to get rashes and my skin started flaking. I tried to use less of the medication in case I was maybe overdoing it, but my face just got worse and worse.

A week after I stopped using Curology my face completely cleared. No more pimples or painful zits. Curology simply wasn’t for me. It didn’t work whatsoever. Lesson learned!

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Feb 25, 2019

Hi Jensen,

Thanks for reaching out and sharing your feedback. I'm sorry to hear that your formula did not work for you.

Please know that your medical provider is on hand to help adjust your formula or offer advice to assist with adjusting to your treatment. He or she is available anytime via your Curology Account.

If you have any other questions, our support team is happy to help! Reach out to us anytime here: support@curology.com.

Helpful Review? 20 People Have Voted

Posted on Feb 21, 2019

Amazing product!

By Sarah W., Miami, FL, Verified Reviewer

I am 16 years old. I've always struggled with acne and especially now with all the stress for college applications and all that BS, I've been getting a ton of pimples. I was scrolling on Instagram like I do every single day. I kept seeing my favorite YouTuber, Emma Chamberlain, with an ad on it for Curology and got interested in it. Then my friends told me that they started using it and their skin cleared in a really short amount of time. I decided to give it a shot so I got the free trial. The free trial made my skin go super clear and made me feel so confident that I stopped wearing foundation. It has been almost one month since I started Curology and I've never been happier with my skin.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Feb 20, 2019

I love Curology

By Tara H., North Carolina, Verified Reviewer

I love Curology and am so happy I found it! Not only is it super convenient but it really works well! I was skeptical at first, but after my first trial bottle I was sold! I literally recommend it to anyone and everyone whenever the topic of skin issues arises; the best part is it's applicable for all instances because Curology is personalized for every individual's needs. Communicating with Curology is always super easy and the customer service is amazing; I love how they even check in to ensure I am still satisfied with my skin. I am so grateful it is now a permanent staple in my skin care routine.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 19, 2019

Curology for sensitive skin

By Emma R., Texas, Verified Reviewer

I have very sensitive skin. My face swells or itches so bad if I use some strong products and it irritates my acne more. I found Curology online and it was perfect. They formulated a customize cream for me and it works. My acne is gone and I will still continue using this product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Feb 18, 2019

Curology review

By Jineane Y., Arizona, Verified Reviewer

Honestly, this company is very well set up and kind. The products are amazing and actually did do wonders for my skin - which is extremely hard to do considering I've tried almost everything and nothing seemed to work. Not to mention that their website is EXTREMELY user-friendly. I, unfortunately, canceled my membership with them due to moving, however, the main reason for going out of my way to write this review - which I don't normally do - is because that was honestly the easiest cancellation I've ever encountered in my life. It was literally one click; AND if I ever wanted to resubscribe, which I actually might, it's just one click. This is the way it should be. I shouldn't have to jump through 3 million hoops in order not to pay a company for a service I no longer want/need. This company is truly authentic, convenient, and solely in it to help its consumers.

The only downfall I would say, in my opinion, is the scent of the products (and I don't know if this was just my specially made product or all of their products) was a bit smelly, but again it's just my personal opinion. It still worked really well, easy setup and very great communication with the company. If scents don't bother you don't worry too much! Give it a try! GREAT COMPANY.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Feb 16, 2019

Amazing product!

By Katie J., West Jordan, UT, Verified Reviewer

I have seen amazing results since I’ve started Curology!

My hormonal breakouts are almost down to nothing.

It’s given me an extra boost of confidence and it’s nice to not need to wear as much makeup.

I have really enjoyed my experience with this company and product so I would definitely recommend it to a friend!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Feb 16, 2019

Curology gave me back my confidence

By Cherry J., New Mexico, Verified Reviewer

I suffered from whiteheads, blackheads, and small red pimples. They were embarrassing, and I hated going out and speaking to people. I was immensely self-conscious. I also wanted to combat signs of aging.

I’ve been using Curology for 3 months and 95% of my problem has been eradicated. I can go makeup free, and I feel more confident and comfortable with my skin. I’m 45, I look and feel amazing!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Feb 16, 2019

Best ever!

By Priscila S., Tampa, FL, Verified Reviewer

Curology has exceeded so many of my expectations, and it’s not just about the product itself, but the amazing team working with you and helping you maintain healthy skin! The website is simple to use and the product routine is easy to follow. I have had such a huge change in my skin and I really couldn’t have done it without Curology!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 15, 2019

Terrible customer service

By Anne G., California, Verified Reviewer

I uploaded clear and bright photos of my acne from every angle in the broad daylight with no filters and no makeup on, and the customer service representative said she needed more photos in order to prescribe me the correct acne product. I couldn't have taken clearer or better photos. The ones that I sent showed my cystic acne clearly, and I told her that these photos were the best I had. She couldn't accommodate or work with the photos I sent her so I canceled my subscription and never even had a chance to try the free sample.

This was such a disappointing experience since the YouTube commercial of the female swimmer with the body acne was so convincing. I was so excited to try out this product since nothing else has helped my terrible cystic acne. This was one of the most uncommunicative and strange interactions I've ever had with a company. The least they could have done is whipped up something for my acne based on my written description and the photos I sent them and let me try the product out. I will not be recommending this service to anyone. Raelyn Fournier, PA-C, was the person handling my order.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Feb 19, 2019

Hi Anne,

I'm sorry to hear you had such a poor interaction. Please know that as our medication is prescription, we do require that the photos uploaded to your account allow your medical provider to clearly view and review your concerns. If you're having trouble uploading additional photos, please don't hesitate to reach out to our support team: support@curology.com. They'll be happy to help get new photos added for your provider to review or share insight into what may have been missing from your original photos.

Helpful Review? 7 People Have Voted
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