Piping Rock

Piping Rock

Overall Rating

2.8

299 Customer Reviews

Summary

Piping Rock is a NY-based supplement brand that offers good deals on health and wellness products on its e-commerce site. However, a large number of customers report shipping issues.

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Customer Reviews

2.8 Stars out of 299 Reviews
5 Star:38% 4 Star:5% 3 Star:2% 2 Star:7% 1 Star:46%
44% Recommend This Brand
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Posted on Mar 5, 2019

Nature's Truth Diffuser

By Kim I., Florida, Verified Reviewer

It didn't blow mist and made an annoying noise (high pitch). I had to go purchase a USB plug because it wasn’t included! Instructions say 3 minutes and it’s been 20 and still no mist! However, delivery was fast.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Feb 28, 2019

Misleading company

By John H., Kent, United Kingdom, Verified Reviewer

Shocking company. The website is extremely misleading. It gives the impression it is a UK based company. It has a union jack on the top and priced in GBP. It was only when I recieved an email a week later that it informed me my delivery dates spanned over a month!

Turns out the company is based in the US.

They have refused to refund my order.

Buyer beware...this is not a legit company!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Feb 26, 2019

Second time order and they shipped!

By Liz J., United Arab Emirates, Verified Reviewer

I bought first time their essential oil starter kit last year and it arrived in UAE fast! I'm using some of the oils now and could see a difference and now I just again purchased empty bottles and diffuser, and again, it came earlier than they mentioned. I was really surprised. It was nicely packed with safety/air sealed bags so that the fragile items are carefully delivered. I'm a satisfied customer really!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 20, 2019

Don't buy from Argentina

By Pablo B., Buenos Aires, Argentina, Verified Reviewer

Don't buy anything if you are from Argentina. It says that they send you the merchant to this country but it does not pass the Argentina Customs.

So DON'T BUY, the page it does not says this, it only says that it sends you to 160 countries (misleading information). Yes, I can send you also to all countries from the world but if it cannot pass the custom, for what?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Feb 17, 2019

Scam

By Idith S., Israel, Verified Reviewer

Do not order from them. Big scam, never received my items. Big fault. Don't fall like I did. Don't order anything from them. Big liers. Thieves. Don't be stupid and order from them. You will never receive your order and you will lose your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Feb 16, 2019

Unfair online shopping setting for non-US customers

By Matteo S., United Kingdom, Verified Reviewer

I am based in the UK and I have recently searched for some probiotics, got a good deal with Piping Rock and made a purchase online. Prices were in British pounds and there was no indication my items would have been shipped from the US. Nor was there a mention to the fact that I might have incurred in customs taxes, once I entered my address in the UK. A few weeks later I was asked to pay almost the entire price of my order again to cover for customs duty. Got in touch with Piping Rock and was told there was nothing they could do for me but for a partial refund if I wanted to send the items back. Plus, they refuse to provide me with the contact of the customer service manager. All in all, this was an awful experience and Piping Rock has obviously demonstrated to have a misleading and not transparent online shopping system, well designed to trick non-US customers. Never again with Piping Rock!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Feb 15, 2019

Good products, low prices

By Aaron D., Chicago, IL, Verified Reviewer

This place is greatly recommended. I've always received my supplements and they have low prices. Shipping is slow, gotta be patient. I never had a bad experience. Always have clearance sales on popular items.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 14, 2019

So far so good

By Cheryl R., Ottawa, Ontario, Canada, Verified Reviewer

I'm impressed so far. I bought creams and Vitamin C serum. The order came quickly, was well packaged. The serum is the correct viscosity. The creams do not have any perfumes. Not sure about the other reviews, my experience has been positive.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Feb 13, 2019

Great delivery time

By Jeff B., Christchurch, New Zealand, Verified Reviewer

I just received my vitamins today, well within the stated delivery time. I am very happy with both that and the pricing. As I've only just received the products, I can't speak to the efficacy of the products as yet, but I would have no problem recommending them to other people.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 13, 2019

Scam!

By Cris A., Dubai, United Arab Emirates, Verified Reviewer

I made my order two months ago and according to them, items were lost. They don't want to refund my money because according to them, that’s their policy. This company is FRAUD! Don't buy! THIEVES!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 12, 2019

Ordering from Canada

By James S., Ontario, Canada, Verified Reviewer

I've ordered several times from Piping Rock. I live in Canada. I've never had a problem with any of my orders. I receive orders in two weeks. Yes, they are based in the USA. Keep orders below $20 CDN to avoid duties or taxes.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted
Showing 89-99 of 299

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