Focallure Reviews

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Focallure

Overall Rating

3.0

603 Customer Reviews

Summary

Focallure offers cosmetics, including mineral makeup, eyeshadow palettes, eyeliners, and skincare. Learn what customers are saying so far.

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Customer Reviews

3.0 Stars out of 603 Reviews
5 Star:34% 4 Star:16% 3 Star:4% 2 Star:4% 1 Star:39%
53% Recommend This Company
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Posted on May 15, 2018

Great products

By Lori Potter, Franklin, IN, Verified Reviewer

MY experience with Focallure was great! My products were delivered quickly, and the products are high quality. Definitely will be a returning customer and will recommend to my friends and family. Thank you Focallure!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Best lipstick ever

By Miriam Baldwin, London, United Kingdom, Verified Reviewer

I am so, so, so happy with the lipstick I bought from Focallure. It really is waterproof, eating proof, long day proof! It lasts! I couldn’t believe how good it was until I tried for myself. I’ve now ordered more, and quite honestly before the end of the year, I’m aiming to have all the colors! So impressed!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Love these gold eye masks

By Doris Marovelli, Rhode Island, Verified Reviewer

I love these eye masks. I use them every evening and wake up with eyes looking refreshed. Dark circles and lines have diminished since I have started using them. I will definitely purchase again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Good lipgloss

By Casey Mendiola, Aurora, CO, Verified Reviewer

After applying, the color set in darker, but it was still a pretty matte color. Smudge-proof, unless you're eating something greasy or oily, then it comes right off. I would suggest it for drinking nights. It’s a little sticky when you smack your lips together but not on any other parts of your skin. It dries fast and overall worth your money.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Quality products

By Cindy McQueen, United Kingdom, Verified Reviewer

Quality products, good price, shipping could be a little quicker though, please, as I am too excited to wait. I have been looking for glitter lipsticks for a long time and was a bit dubious before buying as couldn't test out beforehand, but I was delighted when they arrived. They are exactly as you describe and the colors are great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Horrible

By Jenna Mehler, Florida, Verified Reviewer

It took a month to get. I really wanted it for my wedding, and when I realized I wouldn't get my order I repeatedly asked to talk to someone about canceling it and getting my money back, but they refused. I finally did get it and the lipsticks actually very easily come off!

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We will do the best to improve our service.

Posted on May 15, 2018

Amazing lipstick

By Stephanie Riggin, Aberdeen, NC, Verified Reviewer

This is the BEST lipstick I have ever used. After drying, it doesn't come off! I want every single color! Next, I want to try the metallic shimmer shades. I would definitely recommend this to friends and family. Already have!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Purchasing review

By Koali Hanohano, Pleasant Grove, UT, Verified Reviewer

I absolutely loved how easy and convenient it was with purchasing and choosing my product, on top of receiving the products at an affordable price and for the quality of the product. I am definitely going to recommend it to my friends and family to buy from here. I absolutely love it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Lipgloss

By Annie Poulin, Quebec, Canada, Verified Reviewer

I tried it and I love it so much. I'm in love with the amethyst lipgloss. I recommend this for sure. Only the delivery was long but when I received it, wow. When my 5-year-old son saw my lips he said "mom, it is so beautiful, the little sparkle and the dark purple." Seriously, I'm very happy. It is going to be a good lipgloss for any occasion with my men.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Awesome

By Francesca, California, Verified Reviewer

I really like the two lipsticks I bought (Persian Plum and Coquelicot). The lipstick is resistant, even though I hate almost soon after and a little came off, but definitely better than lots of other brands I tried.

I will buy every birthday present for my friends on this website and recommend it for sure! Shipment on time and they sent a text message, so that I knew it was supposed to be in the lobby of my apartment building, when you don't get notified things could easily get stolen. I will definitely try mascaras and pencils for eyebrows.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Love lip products

By Nichole Haagen, Texas, Verified Reviewer

I love the ease of ordering and how quick they are shipped! The products also look great when you apply them. They are really, really good at helping if you need anything and they are really quick to respond and help out.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Venalisa Polygel

By Samantha, New Jersey, Verified Reviewer

This is NOT PolyGel! I am very disappointed with this product. PolyGel should be thick and easy to work with. As a manufacturer of PolyGel products, I thought I would see how other companies products were and this is by far the worst I have seen. It is like a slime that is very runny and impossible to use.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We will do the best to improve our service.

Posted on May 15, 2018

Waterproof matte lipstick

By Zoe Brauer, Lavers Hill, Victoria, Australia, Verified Reviewer

Absolutely amazed by these products. I wasn’t expecting the pigments to be as beautiful as they were or how long it is actually lasting. And no smudge, thank god for that. Nothing better than having drinks on a night out and not having to go fix your lipstick all the time. I would absolutely recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Happy

By Sandra Mobberley, New Zealand, Verified Reviewer

Happy with the purchase.

The color was lighter than I was expecting but is still OK. I will purchase another one in a darker shade next time. Nice and easy website to use and quick delivery of the item as well. I will come back to your website again definitely.

Thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Eye shadow

By Jennifer Duffett, Halifax, Nova Scotia, Canada, Verified Reviewer

Shadows are amazing colors and easy to put on. I’m not big on wearing makeup, and this is super easy for someone that’s not a glamour queen. Pigments are very easily spread across the lash by brush or even your finger.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Focallure copies off of small sellers

By Jane Catoon, Atlanta, GA, Verified Reviewer

So, Focallure decided to clean up their product descriptions and to stop copying off of the big name competitors. To start copying off of the small sellers that sell their products.

First off, I ordered the products to resell. Then I received damaged goods, where they said they would give me a $1.00 credit for products I paid $3.00 for each. Seems like I'm getting the short end of the stick there!

Second, the internet is plagued with sellers that list Focallure's products for $1, $2, $3, and $4. When you purchased at those prices (once you add in shipping from China to the US) to sell at higher rates!

So, Focallure steals my product descriptions (sure try to enforce intellectual property with an international company), and they force the price of their own product down, and on top of all of that, they do not replace items damaged due to poor packing! Seems like a lose, lose situation.

Why should I be shocked? Have you read how they treat their customers! Yeah...

My advice, stay clear of this company. They will steal the descriptions that you use to describe their product (because their product descriptions are poorly written, by an amateur), send you damaged goods and offer you $1.00 for items you paid $3.00 for and then flood the market with products from sellers that sell the same product at a fraction of your cost.

Stick with products sold here in the US. You know exactly what you are applying to your body, it is guaranteed to live up to the claims on the bottle and, you will never have to worry about copyright infringement or extremely low prices for the same products.

For now, I give Focallure's products away at events and sell it really cheap in secondary markets. For example, something Focallure sells on their website for $14.00, because of the competition, I have to sell for 4 bucks!

My lesson learned: if you treat your customer bad, why should I expect you to treat your sellers any better!

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We will do the best to improve our service.

Posted on May 15, 2018

Very easy to work with

By Amy Mashburn, Montgomery, AL, Verified Reviewer

The website was very easy to work with, and I haven't received my products yet but very excited to receive them. I expect to order more. This is something I have been waiting for since I have wrinkles around my mouth. I need something that will stay in place and not fill into those wrinkles, and that will stay on all day, even after eating.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Lips

By Amber Garcia, Spokane, WA, Verified Reviewer

I finally received my two lip glosses today! When I ordered them April 13th, it said 2 to 7 business days for delivery. I had to email at the very end of April for them to tell me that they were on backorder and I would receive them soon. I did get them today, however, and I really like them. They really don't rub off like the ad said! The rose gold number 15 is a little more purple than I was expecting, but it's great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Rose quartz metallic lipstick

By Kathleen Tibbitts, Harker Heights, TX, Verified Reviewer

I love this lipstick! The color lasts for hours. Great price also. I would highly recommend this product to anyone. I can’t wait to order more items from this company! Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Great products but...

By Jessica Pepin, Quebec, Canada, Verified Reviewer

I love their products but I am disappointed because there was a mistake in my order. I ordered five Focallure Matte Liquid Lipstick #02, 08, 10, 12, 15. But I did not receive the #02 and got #08 twice instead. #08 is a great color, but I wanted the #02! So sad, but I really like my lipsticks, they do what they promised!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Never again.

By Chey Blu, Seattle, WA, Verified Reviewer

First time purchasing an item on this website. It took them a MONTH to deliver my item. It’s very hard to contact them because they don’t have a phone number or anything. The people are very unprofessional on how they work their business and the way they type. I wouldn’t recommend this to anyone nor purchase anything on the website. It’s ridiculous.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We will do the best to improve our service.

Posted on May 15, 2018

Horrible experience

By Janice Skates, Kirkfield, Ontario, Canada, Verified Reviewer

I ordered in the beginning of April. At the time I placed my order there was absolutely no indication that it was back ordered. It said it would be shipped in something like seven business days.

At nine business days, I reached out to find out what was going on. I was told it takes seven business days and just wait. When I pointed out that it was past that and my order still hadn't been shipped, the person I spoke to was belligerent. It was 12 business days before my order was even shipped. That was April the 24th. So far my order has made it to Indiana. But who knows. The tracking info was last updated almost a week ago.

So all in all, I ordered almost a month ago now. And I still haven't received my order. I'm beyond frustrated. This has been one of the worst online shopping experiences I've had. I was actually surprised to see it shipping from the States. I have received packages from China faster. Horrible experience. This makeup had better be god's gift to be worth the hassle.

Bottom Line: No, I would not recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We will do the best to improve our service.

Posted on May 15, 2018

Nice lippy!

By Tera Nicole, Saint Petersburg, FL, Verified Reviewer

I fell for the Facebook ads to try the metallic lipstick and was not sorry! Rich, long-wearing metallic shades that aren't tacky or sticky. With so many colors to choose from, I will be back!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

New discovery

By Nicole Campeau, Montreal, Quebec, Canada, Verified Reviewer

I was looking for a specific lip color pencil when I found the Focallure site. I was amazed with the variety of colors. I wanted a deep rich and easy to apply pencil, which I found in this product. This pencil allows you to define very precisely your lips. I like the texture, and I also blend it with lip gloss or other lipstick. It is a product that I am glad I found since my favorite color of lipstick is now discontinued. I will recommend this product to all my friends.

Thank you for this offer, it is most appreciated.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

May 21, 2018

Dear customer,

Thank you for your review. We are happy to see you with us.

Posted on May 15, 2018

Pretty colors!

By Tonisa Hanzal, Champlin, MN, Verified Reviewer

The colors are great! The application lip wand is really nice! The texture I'm not a fan of as it almost leaves a sticky feeling sometimes? It also makes any lines in your lips show even more.

It is fun to mix colors and give myself an ombre look. If the texture was different, I would definitely buy more!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Tonisa,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Posted on May 15, 2018

Love it

By Toni Chauncey, Pennsylvania, Verified Reviewer

My new lipstick is so pretty, I have been asked what I was wearing by many. It stays put, it’s not on my straw. My husband likes that he isn’t wearing it after kissing me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Toni,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Posted on May 15, 2018

Great but a little slow

By Sarah Greenslade, St. John’s, Newfoundland and Labrador, Canada, Verified Reviewer

The products are great. The colors are nice and bright and cover very well. However, the time between order and shipping was almost a week and then another two weeks before it arrived.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Focallure, LLC

Jul 23, 2018

Hi Sarah,

We are incredibly grateful that you took the time out to leave us this note. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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