Gwynnie Bee Reviews

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Gwynnie Bee

Overall Rating

3.9

222 Customer Reviews

Summary

Targeted for plus-sized women, Gwynnie Bee is a monthly subscription service that allows members to rent articles of clothing for a flat fee. Learn what customers are saying.

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Customer Reviews

3.9 Stars out of 222 Reviews
5 Star:55% 4 Star:17% 3 Star:7% 2 Star:4% 1 Star:15%
77% Recommend This Company
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Posted on Mar 21, 2019

The Netflix of clothes!

By Beth Lacey G., Baltimore, MD, Verified Reviewer

I love Gwynnie Bee and have been a member since 2014. I am the worst at style, and I loathe clothing shopping. Gwynnie Bee makes it easy for me to try new things without the traumatic fat-inducing-mirrors and aging-lights and annoying salespeople. I can give it a whirl - love it and keep it! Or give it a try, and put it right back into the purple bag and get something else. It's a great way to shop, and I much prefer it to things like Stitch Fix and Did & Co, since I can wear things to really test them out first. Seriously, try it! My whole closet is thanks to Gwynnie Bee!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 17, 2019

I've never been better dressed

By Laurie M., San Diego, CA, Verified Reviewer

I found Gwynnie Bee a few years ago, and I can't imagine life without this company and their service. It ticks many of the boxes of things I'm looking for. Convenience is huge. The clothes show up at my house and include return packaging. All I have to do is drop it in the mail. My closet has changed with me. I started losing weight and this way, I can adjust my size needs. I constantly have access to clothes that fit, and I don't have to worry about making do with the clothes I have. I also get a constant assortment of clothes, and I don't show up to events in the dress I wore before. I've found brands I've never had retail access to, and now they are my new favorites and I know for sure how they will fit.

The closeting app also helps me filter. For example, I always need a purple dress for an event in the summer. I can filter for purple, add the winners to my priority list, and I get the perfect selection of purple dresses sent to me. If I had to hit the mall to find a purple dress, I'd probably end up in tears. I've branched out and tried so many new looks with Gwynnie Bee and being able to purchase the favorites at such great prices is also a bonus!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 17, 2019

A happy customer

By Karen J., New York, Verified Reviewer

I am well pleased with my decision to give Gwynnie Bee's service a try. I've been a customer ever since - almost two years now. There are hundreds of items to choose from, the website is easy to use, the service is prompt, the customer service reps are always polite and accommodating. I am always pleased with the dresses I borrow, they are ready-to-wear from the box which makes dressing for work a breeze. I can't say enough good things about this company, and I recommend them at every opportunity.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 16, 2019

Not as advertised

By Barbara G., Cheyenne, WY, Verified Reviewer

Regretfully I am very busy and pay the almost $80.00 for two pieces of clothes I have had for over one year. It was confusing what you get...I was not even able to get a full outfit, but a skirt and dress. This is the first follow up. I will be sending it back (though I more than paid for it multiple times) and CANCEL my subscription. It is almost impossible to effectively cancel.

Bottom Line: No, I would not recommend this to a friend

Posted on Mar 16, 2019

Love it!

By Angela M., Pennsylvania, Verified Reviewer

I feel like there are too many dresses at times and I'd like to see more pants. I've gotten some great pieces after I tried them and was sure I loved them. I really love this service, the best of all subscription boxes I have done. I would also like to buy an item I've tried before it's retired, sometimes I don't have the money when I have it, but later on I can afford it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Terrific

By Lisa N., Clovis, CA, Verified Reviewer

Although there aren’t as many "full figure" sizes available in the items I am most interested in - the items I have purchased are in good condition and as shown in the photos. Items on "favorite" list aren’t sent in the order chosen most often I haven’t received these "favorite" items at all. The "suggested items" page never have any items I would ever wear - so I have little use for that page. I do purchase many items from the outlet - some are still listed on the main page for higher prices - so always check outlet before you purchase anything. Would like more top choices without off the shoulder or cold - shoulders - because many of those I would have purchased but not showing shoulders!

Bottom Line: No, I would not recommend this to a friend

Posted on Mar 15, 2019

Great service with room to grow

By Jess A., Verified Reviewer

I’ve tried a few different mail clothing subscriptions, and once I met Gwynnie Bee, I knew I had found my fit. I love the selection and the fit predictability is on point, foundational to making the service work well. I have bought many pieces including from the outlet and marketplace.

There are a few nagging issues that I hope to see addressed. My largest hangup is how long it takes to get my next shipment! I understand the shipping process is going to take time but it often takes 3+ days from the time I notify shipment or purchase an item to get a new one on the way and that drives me crazy, I feel like I don’t get full value from my membership.

The other issues are with the mobile UI. When an item in my closet is no longer available in my size, please auto remove it from my closet, I’ve had to go through my closet so many times to get rid of old stuff and it’s tedious. And finally a little request - please link the "reviews" button to the actual reviews, right now it goes nowhere and isn’t intuitive. Thanks for asking for feedback, I am a fan and appreciate you asking!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Great experience

By Dolores T., Kerrville, TX, Verified Reviewer

I have been very happy for the most part with Gwynnie Bee. Their customer service is great. And I really enjoy the clothes, I have bought quite a few pieces because I like them so much. Prices, for the most part, are not too bad. Some are pretty pricey, but I usually wait till the price comes down.

There have been a couple of pieces that I have been disappointed with. The quality, some are very worn out. But most are great. So all in all, I love Gwynnie Bee.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Thanks for keeping me in style under budget!

By Kimberly W., Denver, CO, Verified Reviewer

I have been a member of Gwynnie Bee for over 5 years. I love this service! I am able to stay stylish and relevant for a low monthly fee. Everyone is always complimenting me on my clothing and how I have such great style...it is all because of Gwynnie Bee. I hate ordering clothes online because I never know how plus size clothes will fit. Gwynnie Bee has helped me find inclusive brands that I want to support.

I can’t say enough how much I love Gwynnie Bee. I am always telling anyone who will listen they need to use it too!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Service has gone woefully down!

By Andrea S., Stamford, CT, Verified Reviewer

When I first started subscribing, I couldn’t have been happier with the clothing, options, and when I needed customer service.

Recently I’ve had delayed orders, clothes that were clearly worn and not washed as they wreaked of perfume, and I’ve requested a call from a supervisor three times and am still waiting; that was 3 months ago.

I am reviewing other options.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 15, 2019

LOVE!

By Jennifer W., Indiana, Verified Reviewer

I joined Gwynnie Bee when they were new and the concept was just taking off. I fell in love instantly, while creating my profile and building my closet. Building my closet was like going on a shopping spree that I could never afford, I couldn't get over the name brands that were offered. I received my first package just a few days later and was impressed with the packaging. I knew the brands that I was getting, but to be able to actually wear them was amazing. The fit and comfort are in a class of their own, compared to bargain shopping. I'm a single mom who didn't allow a clothing budget for myself, Gwynnie Bee helped me with that and I'm grateful.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

A revolutionary service

By Debbie W., Orange County, NY, Verified Reviewer

I stumbled across this service and thought I'd give it a try. I was trying to up my game and how I present myself at work. That was three years ago.

I was a bit skeptical and the first thing I did when I got my first order was given it the sniff test - you know what I mean. These clothes have been worn before and I wanted to make sure they were really dry cleaned. Check - no residue from someone else's perfume, smoke or other odor.

Next challenge - can all of these clothes really fit? If I go to the store, I spend hours trying on and discarding options. Guess what they worked. I mean they really worked. I could wear every dress and they looked good (most better than good).

Now the styles and quality - these are not dresses that you buy at a discount store for $12.99. These are designer made items that are well made and thought out. They are stylish and trendy. Let's be honest, styles change, and after a couple of years, we don't wear the same clothes. Also, when you work in an office, you just can't wear the same dress every Friday - at least I can't. And the best part is that people notice when you look good and put together. I get many compliments on what I wear, but just as important is how I present myself on behalf of my employer is important. I just got a big promotion, and while I was definitely qualified I know that how I looked played a part in how I represent myself, looking and feeling confident is so important!

Lastly, it happens to us all - I have gained a bit of weight over the last year. But even though my dress size has fluctuated a bit, I still have a fabulous wardrobe waiting for me in my virtual closet. And when I drop those few pounds, I don't have to start over, I will just update my size and keep on dressing for success!

If you manage your subscription well, you will always look fabulous.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

I feel beautiful

By Marissa W., Mesquite, NV, Verified Reviewer

Gwynnie Bee is my indulgence. It gives me the opportunity to wear blouses and pants for work that make me feel beautiful. I have been able to try many different styles, and love when they are available in the shop and I can buy them at an affordable price. I have purchased some wonderful blouses and pants that I would not have been able to purchase at full price.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Money well spent

By Christian B., Virginia, Verified Reviewer

I've been a member of Gwynnie Bee since 2014. After weeks of seeing the Facebook ads, I figured I'd take a chance on this strange, new service. The prices were great, the variety was awesome, and the customer service was top notch. It's been 5 years and I'm just as excited to receive a box as I was when I joined. The prices have gone up since 2014, but it's an investment that is well worth the money. With new styles being added every few days, I know I'll always look great and be ready for any occasion. I've recommended GB to all my friends and the compliments are always abounding when I'm in one of the garments. As a plus sized woman, it's an incredible feeling to know that you have a never-ending closet of clothing that looks great and feels great!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Cute items but takes forever

By Michelle K., Germantown, MD, Verified Reviewer

I always receive cute things from Gwynnie Bee and I get a lot of compliments at work. The frustrating part of this service is that it takes them so terribly long after returning items to send you new ones. When there is something wrong with a garment (happens frequently), they’ll give you a free item upgrade that lasts 7 days. Depending on your schedule and their ability to get clothes out to you it really isn’t a perk.

I recently returned a box about a week ago. Only yesterday did my next box begin processing. I am considering canceling the service. I have had items in my closet since the fall that have not been sent to me. I don’t think they exist anymore.

Bottom Line: No, I would not recommend this to a friend

Posted on Mar 15, 2019

I love Gwynnie!

By Maria M., Canaan, CT, Verified Reviewer

I'm so glad Gwynnie started carrying all sizes! I live rurally and have found that Gwynnie is a great way to have new clothes all the time but not waste money internet shopping. I loveeee Gwynnie. Customer service is AWESOME - if there is an issue they always take care of it and compensate, whether it’s a glitch in the app, an issue with my account or something not being sent out fast enough. I have have been using Gwynnie since June and can’t imagine going back! Also, this has been a reasonable middle ground with my BF where I can spend a certain amount of money on clothing and send it back versus just pile clothing that I don’t wear in my closet...he loves it too!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Great concept but delivery of clothes needs improvement

By Connie L., Fredericksburg, VA, Verified Reviewer

I've been a Gwynnie Bee customer for at least 4 years now. Obviously there are some pros if I've been with them this long.

I love the fact that I can get clothes to wear them once or twice and send them back without having to commit to a purchase. I also really like that I'm between sizes, so it makes it easy to go up and down in sizes. They also have a wide variety of styles and sizes to pick from.

You are sent at least one postage paid return bag with your box of clothes, sometimes two depending on how many pieces you have. This is so convenient. You can just pop the bag into your mailbox or any mailbox for pickup.

Gwynnie Bee has a really easy to use Mobile App so you can add items to your closet, you can start the return process through the app and scan the return bag they send. This allows them to start your next order before they receive it.

So why am I only rating them a 3?

Well, here are the cons:

Sometimes the pieces of clothing arrive and they have been very worn. Kind of stretched out or there is a lot of pilling on the material. Sometimes there is an odor to them. I'm not sure if it's from the previous wearer or the cleaning agent. Maybe it's the material.

It seems here lately that it's taking a long time for me to get my clothes. From the time I scan my bag to the time I get my clothes has been on average 7 to 10 days lately. There have been other times I get my clothes in as little as 4 or 5. It's really disappointing when you wait 7 days or so to get your clothes and you have to send them back immediately because they either don't fit or you just don't like them.

Gwynnie Bee suggests you keep at least 25 to 30 items in your closet, I have at least 40 in mine at all times. The thing I'm noticing is that I'm only getting items I recently closeted, and things I closeted months ago are still just sitting there.

I keep my subscription going because I'm grandfathered into a price from years ago, so it's worth it to me as a working woman to always have a variety of things I can wear. I wear dresses now and I hardly ever wore them before because I never wanted to spend the money to wear something only once or twice.

I continue to recommend Gwynnie Bee to people who compliment me on my clothes and ask where I got them. It's not for everyone, but it's definitely worth a try. You are not going to love every piece you get. But it allows you to go outside your comfort zone. With the wide range of brands, not every size fits the same, but Gwynnie Bee has charts to help you decide what to pick. If they could nail down getting the clothes out quicker, and maybe step up quality control a bit more, I would rate a 5.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Convenient but pricey

By Meagan J., Virginia, Verified Reviewer

Gwynnie Bee has provided me with the convenience of having a varied dress wardrobe as a pastor's wife on Sundays. I always find it difficult to find one thing to wear on Sunday morning until Gwynnie Bee offered its services. I now am able to wake up and just know with confidence what to wear. While most things fit to my liking, there are some cons. I wish there were more benefits to longtime members like a discount on subscription. I also only get 2 pieces for a very hefty almost $75 per month fee. I wish it could be a little lower or I could get the "grandfathered" price. Gwynnie Bee also takes sometimes too long to send an item I really want and it ends up going out of season. Overall, Gwynnie Bee has been good to me. I just wish the price was lower.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Love this service

By Dawn B., Wheeling, WV, Verified Reviewer

I've been a Gwynnie Bee subscriber for about 2 years, and I absolutely love it. I've bought several of the pieces I've rented, plus other items from the Gwynnie Bee shop. I like the number and variety of items to chose from. I also like being able to rent items outside my comfort zone, so I don't have to commit to buying something that I might not like. The subscription price is ok - not great, but not too expensive, IMO.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 15, 2019

Borderline annoying

By Sara H., Germantown, MD, Verified Reviewer

I am constantly frustrated by the quality and lack of selection. They demand you have 12 items in your closet at one time, but unless you wear unflattering dresses, there is little to choose from. I have tried so hard to find 12 items, but there is nothing.

For a company that specializes in plus sizes, it's incredible to me how poor their styling/buying must be.

For example, try to find a long cardigan in a range of colors. Doesn't exist. Try to find a long tunic that you'd wear to work. Nope.

They need to aggressively start catering to the working plus size girl. One that doesn't want her rear showing at work or doesn't want to wear some ridiculous floral dress.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 14, 2019

In the middle

By Beverly K., Dundee, OH, Verified Reviewer

Sometimes items are spot on and other times I'm not sure who would wear the clothing minus a circus clown. There have been outfits that I've loved, but they smell terrible, like they were worn at a greasy pizza place or a smoky bar. I would really like to see a "swatch" picture - a close of up the fabric to give me a better idea of what something is before I closet it.

Bottom Line: No, I would not recommend this to a friend

Posted on Mar 13, 2019

Exceptional service and product

By Katie B., Portland, OR, Verified Reviewer

I love Gwynnie Bee. The selection is great and the actual service itself is amazing. I have friends who are always interested in where I get my cute dresses/clothes, and no other clothing service has the flexibility and quality of Gwynnie Bee. It changed my life. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 13, 2019

Love this service

By Katie L., Buffalo, NY, Verified Reviewer

I have been a member of Gwynnie Bee for 3+ years and have enjoyed almost every step of the process. I joined after I had my first child because I was larger than my regular pre-pregnancy clothes. I didn't want to purchase a whole new wardrobe because I intended to lose the baby weight. I work in a professional setting so looking good is important to my corporate image. Even once my regular clothes fit again, I enjoyed the flexibility and lack of laundry that the service provided. I especially love that the brands FIT well and the sizing options make sense. Very rarely do I get items that don't fit. So I decided to stay with Gwynnie Bee.

When I got pregnant with my second child, it was great to be able to rent real clothes in bigger sizes that "grew" with me instead of buying more maternity clothes. I was able to remain fashionable instead of frumpy which is really helpful when the hormones are messing with your self-image. The only criticism I have is that I could not "pause" my membership when I was on maternity leave. I would like to have paused it for the 3 months I spent on my couch with my newborn in pajamas. I was basically continuing to pay for a service I wasn't using because I didn't want to lose my "lock-in" price. There are other times, like when money is tight, or I am on vacation that I would like to pause the membership for a few weeks instead of outright canceling. I think this would be a valuable option to offer your customers and it would help customer retention. Even Facebook lets you take a break with temporary deactivation. Most subscriptions let you "skip a month" or pause your membership.

Once I returned to work after my second c, I definitely felt my professionalism and confidence return by having more wardrobe options. I also loved the addition of the "returned favorites" option. There are items I returned that I ended up purchasing later when they dropped in price. It was great to be able to buy items I already knew I loved to add as staples to my wardrobe. Often at great prices that the original manufacturer doesn't offer. I would suggest you allow people to X out or remove the returned favorites they know they won't purchase. I don't like seeing the same dresses appear in that section when I know I don't want to buy them. I'd rather be able to remove them so you can suggest something else I would love instead.

Overall, I love this service and find it very valuable. I regularly recommend it to coworkers and friends who admire my outfits. I think you have a great company and would love to provide more feedback if requested.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 12, 2019

Love love love Gwynnie Bee

By Nancy R., Bronx, NY, Verified Reviewer

I have been a member since the beginning of June 2014 on and off and I just love everything about Gwynnie Bee. I love the new styles, I love the ease of returning the clothing after I wear them, I love the dresses that I receive every week, the causal and business styles, I love that the clothing I receive is always clean, and I love to buy the dresses at discount prices when the dresses are out of rotation. Thank you! I just referred a friend and she loves it too.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 12, 2019

Saving my wallet due to weight loss

By Trudy B., New Jersey, Verified Reviewer

I have been using Gwynnie Bee for several months now...and I highly recommend trying it out.

I signed up with this service because I started to lose weight about a year ago and found that I was going through clothes/sizes at an alarming rate. This gave me a viable alternative to buying new work clothes every month. I was able to supplement my closet with nice pieces that I could wear to work, and for ones that I absolutely loved, I could pick them up at a very reasonable price.

I have bought several pieces over the last few months (as my weight loss has slowed down a bit) and with one exception, I have paid less than $20 for each item (the other was a dress that I just had to have at $35.00). They also have a rewards program where you can earn points and redeem them on items you purchase making it an even better deal. There are even items you can pick up for under $10 - typically an returned favorites/final sale type deal.

I really enjoy the variety of clothing and trying brands that I didn't know existed for plus sizing. I have ended up with a newfound love for dresses and the ease in which I can get ready for work wearing one! Most everything I have received has been in good shape. Once you get used to the brand sizing, closeting becomes easier and more reliable fit when received.

If I had a complaint, it would be the monthly fee is a bit steep, especially if you are prone to holding onto an item you love to wear it multiple times or in hopes the pricing goes down (the pricing is what they consider "dynamic" which basically means they are charging a higher price for an item that is in a lot of people's closets). I tend to try on, wear and return within a day of getting my box. This makes it better, but I don't know that the pricing makes it a sustainable option for most.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 12, 2019

Fun!

By Jennifer Y., New York, Verified Reviewer

I enjoy trying new styles of clothes! Helps to give me something new and fresh when after looking in my closet I feel there is nothing to wear! The service is so easy! Download app, find clothing you would like to try, they send to you, you wear them and send them back to get more!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 11, 2019

Pretty good

By Elisabeth M., Tennessee, Verified Reviewer

Gwynnie Bee has been pretty good. I have found, and purchased, some really great items that I might not have seen or selected otherwise. Some items have gone back out in the mail the same day! I do wish shipping or processing was quicker. It seems like the turn around has gotten longer to get new items.

Recently, I have found that lots of items have been unavailable in my size. There is no way to save the item so I can't always go back to check and see if it has become available.

I do suggest friends try their service. They do have a lot of great brands and its really nice to get to try things out with no trips to the store. Sometimes things won't fit or will be different than you expected. I have found new brands that I wouldn't have tried otherwise.

I hope that they increase their inventory so I can try some of the items that are unavailable and that they find a way to make shipping/processing a bit quicker between boxes.

Bottom Line: Yes, I would recommend this to a friend

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