Katie L.
Buffalo, NYMember since March 2019

Reviews (1)


    • Mar 13, 2019
    • Verified Reviewer

    Gwynnie Bee

    Love this service

    Overall Experience:

    I have been a member of Gwynnie Bee for 3+ years and have enjoyed almost every step of the process. I joined after I had my first child because I was larger than my regular pre-pregnancy clothes. I didn't want to purchase a whole new wardrobe because I intended to lose the baby weight. I work in a professional setting so looking good is important to my corporate image. Even once my regular clothes fit again, I enjoyed the flexibility and lack of laundry that the service provided. I especially love that the brands FIT well and the sizing options make sense. Very rarely do I get items that don't fit. So I decided to stay with Gwynnie Bee.

    When I got pregnant with my second child, it was great to be able to rent real clothes in bigger sizes that "grew" with me instead of buying more maternity clothes. I was able to remain fashionable instead of frumpy which is really helpful when the hormones are messing with your self-image. The only criticism I have is that I could not "pause" my membership when I was on maternity leave. I would like to have paused it for the 3 months I spent on my couch with my newborn in pajamas. I was basically continuing to pay for a service I wasn't using because I didn't want to lose my "lock-in" price. There are other times, like when money is tight, or I am on vacation that I would like to pause the membership for a few weeks instead of outright canceling. I think this would be a valuable option to offer your customers and it would help customer retention. Even Facebook lets you take a break with temporary deactivation. Most subscriptions let you "skip a month" or pause your membership.

    Once I returned to work after my second c, I definitely felt my professionalism and confidence return by having more wardrobe options. I also loved the addition of the "returned favorites" option. There are items I returned that I ended up purchasing later when they dropped in price. It was great to be able to buy items I already knew I loved to add as staples to my wardrobe. Often at great prices that the original manufacturer doesn't offer. I would suggest you allow people to X out or remove the returned favorites they know they won't purchase. I don't like seeing the same dresses appear in that section when I know I don't want to buy them. I'd rather be able to remove them so you can suggest something else I would love instead.

    Overall, I love this service and find it very valuable. I regularly recommend it to coworkers and friends who admire my outfits. I think you have a great company and would love to provide more feedback if requested.

    Bottom Line: Yes, I would recommend this to a friend


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