FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Oct 25, 2018

Questionable at best

By John B., Ontario, Canada, Verified Reviewer

It worked OK on my backup computer, but I tried it for the last three days on my main system and no work was done.

Bottom line, I paid for 3 computers to be fixed for 1 year, worked on 1, so in my opinion, a waste of money. I would have been better off taking my main computer to a computer expert, it would be cheaper and would actually work.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 25, 2018

Hi John!

I'm sorry to hear you aren't satisfied with your FixMeStick. If you're having trouble getting the FixMeStick started on your other computers, or if you think it might have missed something, please email us at support@fixmestick.com, or visit our website (www.fixmestick.com) where you can live chat with one of our agents! We'll make sure we do everything we can to rid your computer of viruses and get your computers working properly.

We look forward to hearing from you.

Best,

Claire

Posted on Oct 25, 2018

Great customer service

By Joy B., Sun City West, AZ, Verified Reviewer

Wonderful customer service. I received my replacement and used it immediately. Thank you! Everyone should have a FixMeStick. It's a relief knowing I'm safe.

I would definitely recommend it to my friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 24, 2018

I want to like my FixMeStick program, however, I'm let down

By Kenneth M., Jacksonville, FL, Verified Reviewer

It turns out I had no viruses, therefore what I needed was a one-click optimization program, and the let down for me is the optimation program they offered to sell to me also clears viruses.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 24, 2018

Hi Kenneth,

I'm sorry to hear you're not satisfied with your FixMeStick! It sounds like you purchased System Mechanic, one of our partner products. While the Pro version contains antivirus, it won't be as effective at removing viruses as your FixMeStick is. System Mechanic is an optimization tool that works very well in coordination with FixMeStick to keep your computer running well.

If you suspect the FixMeStick may have missed something in its scan, don't hesitate to email us at support@fixmestick.com. One of our agents would be more than happy to take a look and make sure you are completely satisfied with your product!

We look forward to hearing from you.

Claire

Posted on Oct 22, 2018

Couldn't open FixMeStick

By Anne C., Pennsylvania, Verified Reviewer

I had a problem getting the FixMeStick opening, and the girl was very helpful and patient. Unfortunately, we got disconnected.

In the meantime, I somehow got it working on my own, so I did not call back.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 23, 2018

Hi Anne,

Thanks so much for your comment! I'm glad you were able to get your FixMeStick working. Please don't hesitate to reach out at support@fixmestick.com if you have any other questions or feedback! We love hearing from our customers!

Best,

Claire

Posted on Oct 22, 2018

Total satisfaction

By Michael S., Chicago, IL, Verified Reviewer

One of the great things about writing a review of this product is that I can honestly tell you it works, and it works well. I’m not the most computer savvy person in the world, although I don’t think I’m helpless either, but this really is a nice piece to keep around your computer. It offers a peace of mind and like I said, it really does work.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

I got my computer back

By William J., Kansas City, MO, Verified Reviewer

I saw the commercials for FixMeStick for a long time and thought something like that wouldn't work. After becoming so frustrated with my computer and the prices I was being quoted to fix it, I decided to try FixMeStick. It only cost me shipping to try it, so I tried it.

To tell the truth, I had problems getting it to work. I'm not a computer person, so I contacted tech support. About 20 minutes after I contacted them, I got a response and instructions on something to try. The FixMeStick started to work. I left it to run overnight and the next morning I had to do a couple of things and low and behold, I had my computer back. It is fast like it was when first purchased it, it was free of all the stuff that was causing me problems, and I do not have to borrow my wife's computer anymore, and that made her happy.

I told my friends and co-workers about FixMeStick and they are now going to try it. I would recommend FixMeStick to anyone having problems with their computer's speed and unwanted things on their computer. Try it, you'll love it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Good protection value

By James C., Arizona, Verified Reviewer

I have used FixMeStick for 4 years and have had excellent results. I paired it with McAfee anti-virus and have had just no problems. The "stick" failed recently and a brand new one was in the mail the next day. I'm pleased.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Had a major issue with my broken FixMeStick

By Ron B., Ontario, Canada, Verified Reviewer

I got in touch with Technical Service and my issue was fixed completely in one day. I rate FixMeStick as a 10. Plug it in and walk away and your issues, if any, will be fixed. I have been a customer for over 15 years.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

I tried the FixMeStick once and I like it.

By Ivan F., Port Alberni, British Columbia, Canada, Verified Reviewer

I'm running an older computer and it started to slow down, so I got the FixMeStick and tried it and it helped. I plan on running it every 2-3 weeks.

I need to upgrade my computer soon but plan to use the FixMeStink on my future computers to keep them uncluttered.

They have a good product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

Customer service

By Diane L., Saint Albans, WV, Verified Reviewer

These guys have some flaming customer service. I had a problem and did a chat online with them and they resolved my problem immediately. Thank you so much. Kudos to you! I will definitely renew when the time comes. Thanks again for your help! It is much appreciated.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

Clean computer!

By Linda W., Texas, Verified Reviewer

Boy, it really helped my computer run a lot better! It took about five hours - I had so many threats on it! I used it on my desktop and my laptop and they are running like brand new computers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 15, 2018

Amazing FixMeStick

By Joseph P., Arizona, Verified Reviewer

I followed the on-screen directions, and a couple of hours later it was done! It told me to take a break as it could take hours. It was better than I expected! Thank you! I only wish they offered an adapter for a tablet!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 15, 2018

Wondering if my FixMeStick is working

By Lloyd C., Ottawa, Ontario, Canada, Verified Reviewer

I wondered why I keep getting no issues found in response after running my FixMeStick. The Helpdesk had much more intel than I did and assured me that the stick was functioning properly and they did that within 24 hours. That was good work.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 14, 2018

Problem quickly resolved

By William C., New Jersey, Verified Reviewer

I was becoming a little disenchanted with FixMeStick because the outer case was continually coming off and I had to super glue it, but the representative told me they would replace it, which made me feel better because I was concerned that the stick could become damaged. I also don't know how well this stick is working in regards to PC threats because every time after using the stick the final analysis states there are no threats, yet other devices I have show there were virus attempts, so I'm depending on the stick for protection based on the TV ads, which I really don't know, so I'm assuming this is protecting me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 13, 2018

Service evaluation

By Ronald D., Calgary, Alberta, Canada, Verified Reviewer

I am personally satisfied with their product, and I would definitely refer my friends to them. I have had great service from FixMeStick. I have also installed System Machinic, another one of their products. I am satisfied so far. Thanks to all.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 12, 2018

FixMeStick

By Lison D., Quebec, Canada, Verified Reviewer

I am very satisfied with the FixMeStick. My brother comes to my home with his infected computer. We install FixMeStick and the computer was repaired. My brother was so impressed, he bought his own FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 12, 2018

Unable to use Dashlane due to problems I cannot fix

By Gene G., Saskatchewan, Canada, Verified Reviewer

Though the service was greatly helpful, I spent hours trying to hook up to Dashlane without success. Then the technical help led me along and still I could not complete the sign in. I then had to leave abruptly as I had a medical appointment, and by this time I had spent 3 hours on this dang thing.

Being as I cannot use it and it seems a hopeless case, I wish to cancel the order. I shall delete all downloads. Thank you.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 15, 2018

Hi Gene,

I'm sorry to hear you weren't able to get Dashlane installed successfully on your computer. Please contact support@fixmestick.com or visit our website www.fixmestick.com to chat with someone here and resolve your issue!

Looking forward to hearing from you.

Best, Claire

Posted on Oct 11, 2018

Great service from FixMeStick

By Charlotte C., Vancouver Island, British Columbia, Canada, Verified Reviewer

My husband has been using FixMeStick for a year after many viruses and malware attacks on his PC, I just ordered one for my MAC after the spam had increased in my emails. The day after I ordered and paid for it, I saw an offer for $10 off through their website, and inquired about a refund through their support dept. The reply was immediate, and I had my refund that day. They did the right thing and have a very happy customer. I am happy to spread the word about a very reliable product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 5, 2018

My 1st time experience

By Lissa A., Illinois, Verified Reviewer

I came across an help ad to load the FixMeStick on the computer. I then got it, loaded and followed the directions, and it was off and running. My computer took about 3 hours to scan. I'm glad I did it because I know now that my computer is clean. I've got another computer that needs help! I will have to get back with them on that. By all means, I'm happy. Thank you FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 3, 2018

One of the best items for your computer.

By Colin F., United Kingdom, Verified Reviewer

I bought this item with two units for me and my son. We use them on a monthly basis, or when FixMeStick advise that there may be a problem circulating. You just insert the stick and leave it to do its business and it works in the background. Whilst running it does not allow anything to corrupt your system whilst running its program.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 1, 2018

FixMeStick fixed me

By Joseph G., Wagram, NC, Verified Reviewer

Since I've purchased the FixMeStick, I have had to call customer service to aid me in several situations. They were very effective with their approach and did, in fact, resolve my issues. I think it was a wise purchase to make. I do not use my laptop every day, in fact, sometimes I go a week without touching it. But when I do remember, I clean it out for viruses as often as possible. The customer service that FixMeStick offers is a valued and an inexpensive service. I'm glad I decided to purchase the FixMeStick and encourage others to do the same. I sometimes feel like I have my own personal check available at my call.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 30, 2018

Lenovo laptop would not recognize FixMeStick USB key

By Don B., Beaconsfield, Quebec, Canada, Verified Reviewer

The customer service agents Marco and Jessica were courteous, knowledgeable, and efficient. My problem was resolved rapidly. All the people that I have recommended the FixMeStick to have purchased this product and are very happy with its performance and cost savings. Now I can, and will, recommend their customer service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 30, 2018

It is the best, do not hesitate to buy!

By Peter P., Newfoundland and Labrador, Canada, Verified Reviewer

I really believe in the FixMeStick. I have used it ever since it launched. I had a virus come in my computer last month, I was terrified that it would crash my computer, but as soon as I realized what was going on I immediately plugged in the FixMeStick and hoped for best results.

The virus was caught and removed very quickly and I went back to my work right away with full confidence.

I'll tell you I was very happy with the result!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 28, 2018

Convert to Mac

By Terence F., Ipswich, United Kingdom, Verified Reviewer

I’ve been using a FixMeStick on my Windows PC for well over a year, and it does a wonderful job of clearing any viruses that managed to get through my normal security. Recently I changed to an Apple Mac computer, tried to use it on that but got a message come up on my screen saying it needed to be converted to work on a Mac (the conversion is free). I emailed support and got a speedy reply stating they had converted it. I plugged it in and started a scan. It worked great, it even cleared a problem with something called MacKeeper that I never installed but came along with some program I downloaded from Apple.

I can highly recommend getting a FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 28, 2018

Laptop back from the dead

By Jesse F., Grande Prairie, Alberta, Canada, Verified Reviewer

My grandson had been using my laptop for high school work for almost two years. I had let my protection subscriptions lapse. It then sat idle for another year before I tried to use it. Try was all I could do as it took forever to come to my home page and even then would go no farther. It was obviously very ill. My friend recommended this product, so I tried it. The first try did not go as expected, so I asked for help. The response was within a few minutes and offered things to try. I was then directed to run an upgrade on my FixMeStick. I reluctantly did that and ran the stick again on my laptop. This time it hit a home run! My laptop snapped back to life and ran faster than ever. My skepticism is gone. I would recommend this product to everyone. Thank you, Marco, for the excellent service and good advise.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 19, 2018

Great product

By David M., Kingston, Ontario, Canada, Verified Reviewer

A great product with outstanding customer service. Easy to use, has worked well since I got it a year ago. Cost-effective and efficient - stays out of my way. Way to go FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 6, 2018

No improvement

By Roger N., Kentucky, Verified Reviewer

I purchased the 30-day trial and used it the same day. No problem utilizing with the process taking a little over two hours. After completion, there was no noticeable improvement in the performance of the laptop.

I attempted to call the toll free number on packaging only to find that they do not actually answer the phone and the only means of contact is via the net. Not superior customer service. They make it hard to cancel. I sent two notifications to cancel after the 30-day runs out but received no confirmation. We will see if they will automatically renew for a year's subscription and charge.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Sep 14, 2018

Hi Roger,

Thanks for your interest in FixMeStick! I see that your subscription has been canceled at the end of the 30 days, so you won't be charged any further. If you'd like us to get your computer running smoothly, please feel free to contact us at support@fixmestick.com and leave your number and a time you'd like us to call you back! Or chat with us online - we're more than happy to help you get your computer running perfectly.

We look forward to hearing from you.

Best, Claire

Helpful Review? 2 People Have Voted
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