FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Mar 14, 2019

Initial scan

By Ken M., Winnipeg, Manitoba, Canada, Verified Reviewer

When I first used the FixMeStick on my laptop, I did not realize how many problems I had. The time was about 5 hours, but it was well worth the time. I also did my main computer overnight and had the same results. I was unaware of how many problems there are out there. Thanks for your work.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 12, 2019

Computer fixed

By Paul M., Ontario, Canada, Verified Reviewer

Fabulous product. My daughter's computer ended up getting a virus that prevented it loading to Windows. Running the FixMeStick didn't fix the computer on the first try, but seemed to get better with each attempt, until finally it worked on the 4th FixMeStick operation. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 12, 2019

Works well

By Lance R., Kamloops, British Columbia, Canada, Verified Reviewer

I ran the fix and clicked on to buy but could not go back to see how the scan was going. It locked me in. Several hours later I still could not see the fix screen so I rebooted and left your steps of procedure up so I could do the final clean. Something had taken over my computer and was screwing up the mouse made it impossible to do anything. It would blank out my screen for a moment and start playing music from who knows where and so on. Ran stick and it was gone. Thanks for such a great product. Amazing.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 12, 2019

Works pretty good

By Carmen D., Nanaimo, British Columbia, Canada, Verified Reviewer

I am running a Windows XP so just a few problems. Hoping to get a new computer next month. Plan on running the FixMeStick every month right now. Will still be using on the new computer also, when I get it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 12, 2019

Faster

By Godria T., Stockton, CA, Verified Reviewer

I was hesitant about purchasing but my computer was so slow I took a chance and made the purchase of the FixMeStick. I used it on my computer and found two viruses. The FixMeStick cleaned my computer and it is a lot faster. I like that it is lifetime and I don't have to renew or purchase another product. Glad I made the purchase.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 11, 2019

FixMeStick

By Janet D., Ontario, Canada, Verified Reviewer

I appreciated your quick response about the question I had concerning the FixMeStick and look forward to trying it out once it arrives, and for you sorting out the difference in the bill, many thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 11, 2019

Very satisfied with FixMeStick

By Romulo C., Alberta, Canada, Verified Reviewer

I was very satisfied with FixMeStick. Very easy to use and my computer is now running like new. For that price, it was a steal.

Will definitely recommend the product to everybody I know.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 11, 2019

FixMeStick is really amazing.

By Loren K., Springfield, IL, Verified Reviewer

My laptop had become infected with malware which causes it to lock up and crash several times. I doubted it would ever operate again. I became frantic because I couldn't get my college assignments completed, so I decided to give FixMeStick a try. My laptop now performs better than ever. I tried FixMeStick as a last resort, but I now will use FixMeStick as my first choice. This product saved me hundreds of dollars in repairs. This is a true story, FixMeStick is really amazing.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 8, 2019

FixMeStick start up/update windows issues

By Rob M., Calgary, Alberta, Canada, Verified Reviewer

I was having difficulty launching FixMeStick quickly and discovered I had other issues with updating my computer with Microsoft also. Marco in support solved all the issues for me. Appreciate his assistance very much.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2019

Two thumbs up

By Jerry S., Sacramento, CA, Verified Reviewer

Easy to use and works. Computer runs fast and smooth. Everybody needs this product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2019

Dedicated

By Michael G., New York, NY, Verified Reviewer

Problem scanning with my FixMeStick. Customer service stepped up to the task and helped resolve the problem and had a solution to it. Can’t say enough about the service and the team of engineers who worked on it. I would give them 10 stars if I could.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2019

FixMeStick

By Gary D., Toronto, Ontario, Canada, Verified Reviewer

I put the stick in my computer and let it run. The computer is working good. Very happy I picked it up and got my computer cleaned up. Keep up the good work. I will be running each month to keep it up to date.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 7, 2019

First attempt with FixMeStick

By Carl S., United Kingdom, Verified Reviewer

My computer is quite old and so perhaps there is an upper limit on the level of improvement that FixMeStick can effect. The fact is that, although the scan proceeded smoothly and successfully, it has made very little difference to the speed or utility of my computer.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Mar 7, 2019

Hi Carl,

It is possible that the slow speed and lack of utility of your computer are related to the age, not viruses. If you're looking for an optimization tool, we offer a deal for FixMeStick customers for System Mechanic. If you're interested, please go to https://www.fixmestick.com/system-mechanic/ for more information!

Further, please don't hesitate to contact our customer support at https://www.fixmestick.com/contact/.

Best,

Claire

Posted on Mar 7, 2019

Support

By Justin K., Chicago, IL, Verified Reviewer

I've been waiting for two days for support to answer a simple question. Simple question really. I want to use this for my business and would like to give the report to my customer. The PDF that gets generated on the USB looks clunky, they said there was a better way to view the report, but they have not told me where.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Mar 7, 2019

Hi Justin,

I apologize for the delay in getting back to you, however, our offices are closed on Sunday which is why it took from Saturday to Monday to respond to your request! When I reviewed your correspondences with our support agents, we gave you a link to your account where your scan results are shown. Unfortunately, at this time there is no option to 'download' the results. I will, however, pass this feedback along so we can get that added to our to-do list for improvements!

Please let us know if there's anything else we can help with.

Best,

Claire

Posted on Mar 6, 2019

Re: Update, after using product.

By Tony B., Ohio, Verified Reviewer

My Acer laptop was running incredibly slow, and constantly not responding, due to whatever got passed my high-end Kaspersky Total Security software.

The FixMeStick was soooooooooo easy and friendly to use, with super-simple instructions.

Took only about 2 and 1/2 hours to find and eliminate, again whatever was affecting my laptop.

My laptop runs like when it was brand new. I adore this device.

You guys developed an amazing product. GOOD JOB, 10 stars!

God bless.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 6, 2019

Update

By Richard J., Ohio, Verified Reviewer

Day 2.

Tia was of no help. Tons of attitude and rude. Carried the company's attitude of take it or leave. Got the money, now run. Could not fix the problem. The longer I have this software, the less compatible this is with Windows 10. Every update makes it more difficult to run. At first, autorun would bring up the main menu, then next time we have to look for the EXE file with the file explorer to start the program. Now we have to do a Bios boot to start the program. Still, it cost the same money but is losing some of the features as we go along. Is this what we are paying for? Her point is software changes with fewer features and that's ok for the same money. Having to teach other users that I talked into buying this thing how to Bios boot is not what I signed up for when you can't keep up with the OS changes.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Mar 6, 2019

Hi Richard,

I've been following your correspondences with Tia and I apologize for your frustrations. It's possible your computer upgraded to a newer version of Windows that made booting from the boot menu necessary to get FixMeStick started on your computer. I assure you, we are hard at work to make sure that the FixMeStick works smoothly on as many operating systems and their updates as possible. We are only 25 people here! It's likely that with future updates to our program, you'll again be able to boot into the FixMeStick through Windows (per option 1 in the instructions). For now, it seems you will have to use the BIOS boot method as described in option 3 on your instructions.

Please don't hesitate to let us know if you have any further questions or require assistance.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Mar 5, 2019

As advertised

By Craig K., Illinois, Verified Reviewer

Easy to use...right out of the package and into my computer and setting it up was effortless. Ran for about 2 and 1/2 hours, only found one small threat and removed it...so easy. The thing is, that after running the FixMeStick, my computer now runs so much faster.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 5, 2019

FixMeStick

By William S., Palm Harbor, FL, Verified Reviewer

My Fire Stick works great and my computer is now working at a better rate of speed. The FixMeStick works and delivers everything they told me would be. It is so simple to use, and I feel anyone requiring help with that computer should purchase this item. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 4, 2019

Factory upgrade fixed hang

By Edward S., Orlando, FL, Verified Reviewer

In January, my FixMeStick failed to run. I tried the various ways to launch it but it would get stuck and would not start a scan. I tried again in February, but it had the same problem. I contacted Support and the agent told me about the Menu Options > Factory Upgrade and that cured the problem.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 4, 2019

Instructions

By Dale S., California, Verified Reviewer

The stick was fantastic. It fixed my problem and now my computer runs like new. However, there were no instructions to help me included with the product. If there were instructions in the stick, I couldn't access them. It took me two scans to get it to work properly. I couldn't get my computer to reboot at the beginning of the process.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 4, 2019

Great product

By Teresa J., Oakville, Ontario, Canada, Verified Reviewer

I have been interested in this product for a while but was apprehensive about trying it. I am glad I did!

It found several items that no other product or scan had. My computer runs better now.

I have told several of my friends and family about this product. Very easy to use!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 4, 2019

Great product

By Chris T., Vancouver, British Columbia, Canada, Verified Reviewer

My old laptop kept freezing and I was going to buy a new one when I came across FixMeStick. It worked and my old laptop works like new. It's an amazing product and I highly recommend it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 3, 2019

Just tried it

By Mick S., Waterloo, Ontario, Canada, Verified Reviewer

I bought a FixMeStick several months ago hoping to never need it, and well, it seemed a good idea as I have had many viruses before. I put it on a shelf and forgot about it. Then, of course, my computer started to slow down to a crawl until I was unable to work any longer getting prepared for a big bill because I had anti-malware, etc. on my PC, but it had not stopped it. I remembered about that FixMeStick and thought why not try it, it can't do any harm. So I did sort it out straight away and now it is working fine. It did everything it said it would on the pack and you do not need to be a techy to use it (I can attest to that). Thanks FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 3, 2019

FixMeStick

By Gordon M., Nova Scotia, Canada, Verified Reviewer

This is a great product.

I phoned them to ask a question and they give great customer service. Customer service is lost with a lot of companies but not this one.

I would highly recommend this product to everyone.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 2, 2019

Getting started with FixMeStick

By Edwin T., Menomonee Falls, WI, Verified Reviewer

I had trouble getting the cap of the FixMeStick; the long end came off of the FixMeStick when I tried to get the cap off. One I got the cap off, I was able to install the FixMeStick into the computer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 2, 2019

So far, so good

By Nancy P., Roanoke, VA, Verified Reviewer

The scan went for a little over an hour, no viruses found, which is good. Was easy enough to set up. Not sure what else I can do with it. I will do it again in a few months, hopefully, it will still be good.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 2, 2019

Not worth my time or money

By Jim F., Grayslake, IL, Verified Reviewer

I tried both FixMeSticks purchased and cannot get either to finish a scan. The program locks up my computer and the only way I can get my computer to work is to reboot it. I ran it overnight and it froze after scanning about 1100 files.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Mar 5, 2019

Hi Jim,

Thanks for your review. This issue is typically fixed by doing a factory upgrade of your FixMeStick! You can learn how to do this on our support website here: https://support.fixmestick.com/hc/en-us/articles/360002969893-How-to-Factory-Upgrade-your-FixMeStick.

If you need any assistance with this, please email us at support@fixmestick.com or contact us through our website at https://www.fixmestick.com/contact/

Best,

Claire

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