Opendoor

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Opendoor

Overall Rating

3.9

234 Customer Reviews

Summary

Opendoor’s tech-driven homebuying platform presents an attractive option to sell your home fast. Our review will help you decide if it is the right service for you.

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Customer Reviews

3.9 Stars out of 234 Reviews
5 Star:66% 4 Star:4% 3 Star:0% 2 Star:4% 1 Star:23%
72% Recommend This Company
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Posted on Jan 9, 2020

So easy!

By Kelly S., Colorado, Verified Reviewer

After my husband accepted a job offer out of state, we had a tight deadline to sell our home. We knew we didn't want to go the traditional route with a realtor and the headache of doing repairs, staging our home, and endless showings. We had an offer from another company and only reached out to Opendoor as a second opinion after a recommendation.

From the moment we contacted Opendoor we received nothing but superior service. Like I said, we were working with a tight deadline and Opendoor expedited not only their offer but the home inspection so we could make an informed decision. Turns out that Opendoor's offer was the best so far and we decided to go with them. Our experience manager, Paul, was fantastic. He was very responsive to any questions we had, and was even able to move the close date for us after the deadline had passed when our new home purchase was delayed.

Selling a home can be super stressful but Opendoor made it easy and fair. Will definitely use them again in the future!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Jan 12, 2020

So glad to hear this, Kelly. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Helpful Review? 1 Person Has Voted

Posted on Jan 7, 2020

Awesome experience

By Leanne W., Douglasville, GA, Verified Reviewer

I contacted Opendoor on a whim to see what kind of deal they would give on my home. They gave me an offer that was more than I expected. Making the assessment from easy and hassle-free. We got to choose our closing date. We found a new home and was able to close on both homes at the same time. This was a very simple and stress-free experience.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Jan 9, 2020

Thanks for the love, Leanne! We will be sure to share your kind words with the team.

Helpful Review? 1 Person Has Voted

Posted on Dec 4, 2019

Incredibly easy and smooth process

By Will M., Phoenix, AZ, Verified Reviewer

I could not be more pleased with the Opendoor process. I submitted my address for an offer on the website and in minutes I has a competitive offer in my email to review.

The offer was followed by immediate contact from an account manager. The offer was very competitive with the MLS listings in the area. Super easy and well-coordinated process all the way to closing day. Title arranged a mobile signer at 7:30 pm for my wife and I to sign together at home. Opendoor had already transferred all utilities on the closing day so that I did not need to. If you want an easy and smooth closing, go with Opendoor.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Dec 5, 2019

We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. We're happy to hear you had such a great experience. Thanks for taking the time to share this, Will.

Helpful Review? 1 Person Has Voted

Posted on Dec 4, 2019

Quick

By Akash S., Ft. Worth, Verified Reviewer

In short, it was quick as I wanted, the certainty of sale, and the closing date of my liking. The staff at OD were responsive and professional throughout the process. I knew from the beginning what the process would be and what my bottom line would be.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Dec 4, 2019

We're delighted to hear you've had a good experience with Opendoor Akash. We appreciate you spreading the word about Opendoor!

Helpful Review? 1 Person Has Voted

Posted on Dec 2, 2019

Opendoor experience - Nov 2019

By Karen N., North Carolina, Verified Reviewer

It was time for me to sell my rental house and I was dreading the idea of finding a local real estate agent, schedule appointments, etc. while paying the mortgage payment until the house sold and closed. I reviewed Opendoor and decided to go with this company.

I was so impressed with the ease of selling the rental house! And the closing was seamless. My tenants moved out on October 31st, had the house assessed on November 7th and closed on November 22nd. Quick and efficient. I would use Opendoor again!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Dec 4, 2019

Karen, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Helpful Review? 1 Person Has Voted

Posted on Nov 25, 2019

We highly recommend Opendoor

By Paul & Maria C., Las Vegas, NV, Verified Reviewer

We were not so sure about selling our house but tried to see how much Opendoor would offer. In such a short time we got an offer and it was a fair offer. Everything went off from there and got to close on the date we wanted. Itzel and Christine were very friendly and helped us a lot throughout the entire process. We can't thank them enough. The next time we plan to get a new home, we will know who to go to.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Nov 25, 2019

Thrilled to hear that Paul & Maria. Thanks for the positive review! We wish you all the best in this next chapter!

Helpful Review? 1 Person Has Voted

Posted on Nov 21, 2019

Excellent selling experience

By Jesus D., Florida, Verified Reviewer

I was very skeptical at first but Opendoor made me feel at ease during the entire process. I did not feel pressured to make a decision. They provided the assistance I needed and made a good decision. I was assured that I could back out at any time, even up to the closing process. They helped me avoid the fixing, listing, and showing hassle. It was a smooth transaction and I am very pleased I decided to use OPENDOOR. I would recommend them again and am using them a second time. They were professional and always available to answer any questions at any time of the day. Great experience!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Nov 21, 2019

We're delighted to hear you've had a good experience with Opendoor Jesus. We appreciate you spreading the word about Opendoor! :)

Helpful Review? 1 Person Has Voted

Posted on Nov 18, 2019

Simply the BEST!

By Kimberly P., Apopka, FL, Verified Reviewer

We were leery of Opendoor at first as it sounded too good to be true. We decided to see what their offer was and it almost exactly MLS listing from a few weeks before. Next came the inspection, we worried they would nitpick everything but in the end, they overlooked minor issues and only dinged us on our sinking driveway (related to culvert, city issue). We worried that if we got it fixed they wouldn't credit us, wrong! The city came out and fixed the driveway, I sent a picture and we were right back to full asking price! We were buying new construction with Lennar and ran into SEVERAL issues with Lennar and our closing dates but every step of the way Opendoor worked with us. Now to mention the MOST important thing, Michael McGee was my main contact at Opendoor and he is THE reason I remained sane"ish" during all the hassles that Lennar created for us. Every step of the way he was professional, helpful, and sympathetic. He tolerated my million phone calls and always answered every question with a "smile". There are literally not enough accolades to project how I feel about Michael and the service he provided. The inspector was also very professional and friendly. The title company was easy to work with and the actual closing was so simple it was actually shocking. Funds were dispersed the DAY they promised without any issue. I wholeheartedly recommend Opendoor!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Nov 20, 2019

That's wonderful feedback to hear, Kimberly! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Helpful Review? 1 Person Has Voted

Posted on Nov 9, 2019

I strongly recommend Opendoor to friends and family

By Dornell E., San Antonio, TX, Verified Reviewer

Opendoor offered me a fair price and that got my attention. I was impressed by their professionalism. A map was placed online which guided me through each step and kept me informed about what was next and who I should contact when I had questions. Inspections were scheduled at my convenience and the Opendoor team was always prompt. The team members were always friendly, patient and professional. They gave me the option of making repairs or allow them. At signing, they sent a notary public to my home to guide us. After signing they paid off everything and made distributions the same day. The even switched the utilities out of my name.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Nov 10, 2019

Hi Dornell, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted on Nov 6, 2019

Very pleased

By Arlene W., Georgia, Verified Reviewer

I needed to sell and close on my home quickly because I wanted to use some of the proceeds towards my new home that I was purchasing. Opendoor was able to do so. I received my proceeds the same day by wire.

I had to reschedule my walk thru and this was accommodated. Overall I give this company 5 stars, they were very professional. If you want to sell your home, I would recommend giving them a chance.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Nov 7, 2019

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Arlene.

Helpful Review? 1 Person Has Voted

Posted on Oct 30, 2019

No stress

By Philip C., Keller, TX, Verified Reviewer

I am a senior citizen. I sold a rental house. I was dreading going through the real estate process which I had done 3 times in the past over a period of 40 years. This time I used opendoor.com. It took only 25 days and no stress. Really! I got a good offer, I let Opendoor be responsible for repairs. They did two extra assessments: roof and foundation. The final walkthrough was 15 minutes. The closing was less than 30 minutes. The trip from Keller to Plano took only 39 minutes. Not sure how Opendoor arranged that. Ha! The team was professional and everyone was so courteous. The communication was thorough. I especially want to thank OS National, the title company. They were extraordinary. Like I said - no stress.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

Oct 31, 2019

That's wonderful feedback to hear, Phillip! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Helpful Review? 1 Person Has Voted
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