Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Aug 24, 2019

Professional, convenient, fast service

By Nick K., Pennsylvania, Verified Reviewer

No more waiting a month for a doctor's appointment. I can consult with a professional when needed. They provide an excellent service at a rate that everyone can afford. I would highly recommend this service to anyone.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Aug 31, 2019

Hi Nick, thanks for your review of Lemonaid Health! We're pleased we were able to help you. Our whole team strives to provide a friendly and responsive service, and I'll share your feedback with the whole team. Have a great Labor Day weekend.

Helpful Review? 1 Person Has Voted

Posted on Aug 20, 2019

Professional, automated, real doctor via video chat

By Abram H., Higden, AR, Verified Reviewer

I found your company through the internet. I was skeptical of course. The prices are fantastic and the service sounded amazing. There seem to be a lot of scams out there. I signed up and had a video chat with a nurse practitioner. He was very professional and based out of California.

I’m certain that there are a lot of men like me who have ED and want to change their life and experience. This nurse practitioner even called in a prescription to my local pharmacy so I could have enough medication until their shipment arrived in three days.

I couldn’t be happier and more surprised at the outcome. This is a professional business that you can trust.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 1, 2019

Hi Abram - thanks for sharing your experience of Lemonaid Health. We try to combine professional online doctor services with friendly customer service and fantastic prices for ED meds, birth control and many other drugs. Given the challenge men have of knowing which online ED treatment websites to trust, we try to be super transparent about who we are and where our doctors and nurse practitioners are based. Thanks for being a Lemonaid Health patient, sir.

Posted on Aug 15, 2019

Great customer service

By Mike H., Las Vegas, NV, Verified Reviewer

The experience with Lemonaid was wonderful. The app works perfectly with all the information you need to determine the right course of action with regard to your specific health concerns. The app lets you know how long you will be waiting to talk to a doctor. The wait was not that long and I spoke to a Dr. Bhat out of California. Great physician. Personable, and quite helpful. You felt as if his job was to support you. Also, having a video chat was a very personal touch. Customer Support is excellent for Lemonaid. So far, I have dealt with Aly, Blain, and Christen in Patient Support. All were very responsive and you could tell from the tone in their emails that they are there to help you. You should always have your own primary care doctor but it is good to know that there are other sources of medical advice such as lemonade. Excellent service and experience.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 4, 2019

Sir, many thanks for your kind review of Lemonaid Health and for mentioning Dr. Bhat, Aly, Blain, and Christen by name. I'll pass on your praise to our team who design our app as they spend a lot of time making sure that our patients have the information they need to make an informed decision about whether Lemonaid and a specific medicine are right for them. Our average wait for a video consultation this week is about six minutes as we know your time is valuable and we don't want to waste it.

Posted on Aug 14, 2019

Two words...Customer Service

By Dessa M., Texarkana, AR, Verified Reviewer

First visit, first impression...Lemonaid’s staff is superb! From your first point of contact, which begins with the doctor by the way (who would have thunk it?), to follow up correspondence from Patient Support, this staff is amazing! I personally highly recommend Lemonaid to any and everyone.

P.S. Lemonaid is available in ALL 50 states, yep, all 50!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 4, 2019

That's correct, Lemonaid Health is NATIONAL. So whichever state you're in, we're ready and waiting to give you an online prescription and to ship your medicines direct to your home from our own pharmacy in St Louis, Missouri.

Posted on Aug 12, 2019

Amazingly easy

By Samantha R., Eagle River, WI, Verified Reviewer

I cannot get over how simple this was. I am on vacation and started feeling ill (which sucked enough), but I'm out of network and would have had to pay an arm and a leg just to see a doctor. Instead, I used Lemonaid, entered a brief medical history in about 5 minutes, waited to speak to a medical provider (only took another 10 minutes), and then had a face to face visit with Ms. Kimberly Hildebrant. She did a quick check-in, asked me if I had any questions, and immediately sent a prescription over to my pharmacy. I am so happy I discovered Lemonaid and definitely recommend using them!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 4, 2019

Ma'am, thank you for taking the time to leave a review for Lemonaid Health. We try to make it as simple and convenient as possible for our patients to get the care they need as quickly as possible. We're honored we were able to help you out with an online prescription, and we hope you were able to get back to enjoying your vacation.

Posted on Aug 8, 2019

BEST CARE

By Eunice H., Oklahoma, Verified Reviewer

Hello. Lemonaid is the new age birth control! This app is the best thing I have discovered! It’s affordable, convenient, the NPs are responsive, and genuinely care about you. I started the pill 2 months ago and had some side effects and quickly messaged Timothy my NP and he responded with a solution within 24 hours. Andre was my NP for my new visit and listened to all my questions/concerns and provided great customer service. I highly recommend this company! Quality affordable birth control is what you’ll get!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 5, 2019

Thanks for the review! You summed it up - Lemonaid Health is about affordable, convenient online healthcare. It's a source of pride for our team that we help women across the US get online prescriptions for birth control, and that we can ship affordable birth control directly to your door from our St Louis pharmacy. Once you're our patient we make sure that we're here for you if you experience side effects or want to change to a different birth control. We look forward to helping you again!

Posted on Aug 1, 2019

Saved me a trip to the doctor

By James J., Springfield, VA, Verified Reviewer

So I’m at work and have been putting off going to the doctor. I have no refills left and haven’t had an outbreak in a while. I searched online for how to buy meds since they are cheap but some looked sketchy at best. I remembered about the Lemonaid app from TechCrunch when I recommended it to my girlfriend for her birth control and wondered if it also had meds for me. I started the process online and then quickly downloaded the app and signed in. I filled out a short survey, and then paid the $25 visit/consultation fee with Apply Pay. Within an hour I was asked a follow-up question about my diagnosis and then approved. I was then sent a treatment plan with some information. I opted to have my prescription sent to my pharmacy rather than my apartment, however, they will send it directly to your door if you want. When I called CVS the automated bot said my recent prescription was received and was being processed. This process is FAST, think Amazon/Instacart/Uber. The speed and ease of doing business is the way it always should have been. The app is professional and feels polished. My interaction with Emily was a breeze.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 5, 2019

Sir, thank you for sharing your experience of Lemonaid Health and for mentioning our wonderful Nurse Practitioner Emily by name. I'll pass on your praise. We exist to make getting an online prescription fast and simple, and thank you for saying the app felt professional and polished. I'll tell our design team. As you say, if you want to pick up your medicines from your local CVS, no problem! If you want FREE fast delivery from our pharmacy in St Louis, no problem! The choice is your's and we'll make it happen.

Posted on Jul 31, 2019

Very helpful!

By Neil C., New York, Verified Reviewer

Very convenient to use! No waiting in a doctor's office. Then having to go to the pharmacy. All done online! Shipped very quickly and discreet. Have recommended to many friends and family! Will continue to use!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 9, 2019

Sir, thank you for your thoughtful review. Convenient online prescriptions and discreet FAST medicine delivery is what Lemonaid Health's about. Our own mail order pharmacy in downtown St Louis, Missouri, ships medicines out same day for two/three-day delivery nationwide. Our packaging is plain and unbranded so as not to draw attention to it. We look forward to helping you again.

Posted on Jul 31, 2019

Great service!

By C B., Pennsylvania, Verified Reviewer

Indeed, they’re professional, discrete, simple, no hassle. A fellow named Joshua was most helpful refilling my prescription, as well as answering other questions regarding the cost over an alternate Rx.

Much appreciated!

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 9, 2019

Simple, discreet and no-hassle online healthcare is what we're aiming for, sir. I'll pass on your thanks to Joshua who works in our Scottsdale office and will take great pride in your review. Our mail-order pharmacy in St Louis, Missouri, offers great prices and speedy fast delivery, so we hope our pharmacy team managed to wow you with their service.

Posted on Jul 30, 2019

Great service, professional and convenient

By Hans S., California, Verified Reviewer

Primarily very convenient, they respond quickly and are reliable. It is really easy to use, call or I typically just message them and it's done, no need to think of it - as it is on the way! Prices are competitive and reasonable.

Primarily the service quality is high and reliable. One time I was traveling and missed placing an order and they sent my order overnight to help me out. I thought that was exceptional and they did not even charge me!

I can highly recommend them based on my experiences, I have had only positive results.

Bottom Line: Yes, I would recommend this to a friend

Company Response from LMND Medical Group, Inc

Sep 12, 2019

Hans, thank you, sir. Quick and reliable online healthcare and medicine delivery is what we're about at Lemonaid Health. If you're one of our patients we're gonna do our best to help you out with overnight delivery if that's what you need. Our team looks forward to helping you again in the future.

Posted on Jul 30, 2019

I found them by accident and I’m very happy about it

By James B., Severn, MD, Verified Reviewer

I found them by accident and I’m very happy about it. Just used them for the first time for a very basic prescription. It was fast, easy, and affordable. I will definitely use them again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 27, 2019

Easy healthcare

By Matt L., Nebraska, Verified Reviewer

I have good insurance, but even a trip to a walk-in clinic (with quality insurance) is more than a super easy and convenient "trip to the doctor" with Lemonaid Health. Also, the customer service reps like Blain are quick to respond and friendly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Lifesaver!

By Emma D., Boston, MA, Verified Reviewer

I turned to my PCP for help with depression and anxiety. She, in turn, handed me a list of psychiatrists in the area. After calling over 20 and finding that providers either a) did not take ANY insurance or b) would not take on new patients, I was desperate. I don't have $600 for an intake with a psychiatrist and I can't wait 3 months to see someone who takes my insurance (a very good PPO plan for which I pay a portion out of each paycheck). My primary refused to prescribe a different antidepressant (wanting me to see a specialist) and my anxiety and depression have been particularly bad and I simply wanted to switch SSRIs and try a different approach. It is hard enough to ask for help with depression and anxiety, and then to be told that, basically, sorry, there is no help...keep calling and calling. It took so much effort just to ask for help in the first place! I was left floundering by my primary care and saw an ad for this service, so I figured I would try it. Within 30 minutes I had a video consult, I was able to ask questions, receive answers and I will be switching medications to another SSRI that will, hopefully, be better suited to me. Fantastic!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Been trying to stop smoking and didn't have time to get to the doctor office

By Aahley H., Youngstown, OH, Verified Reviewer

Lemonaid Health was very convenient. I was seen by Kimberly CNP, she was very pleasant, helpful, and encouraging. I was able to get my medication and began my journey to become a non-smoker so I want to give a big thank you to this company and Kimberly CNP for helping began this journey.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 18, 2019

Excellent services!

By Sophie G., New Mexico, Verified Reviewer

I have used Lemonaid twice and have been blown away by the great service, thorough website, and inexpensive quick results. This is an excellent program that I have recommended numerous times. The nurses and doctors on staff are polite, knowledgeable, and professional. I will continue to use this service, absolutely!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 15, 2019

Couldn’t be better!

By Meredith G., Nashville, TN, Verified Reviewer

Very happy I discovered this company! Quick, easy, convenient. No more unnecessary trips to the doctor for me! And I don’t have to worry about getting an appointment and going out of my way to get to the office. My prescription comes right to my door with no hassle. This is extremely convenient and fits in with my busy schedule. I will be recommending this to all my friends! Thanks Lemonaid Health.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 13, 2019

AMAZING, convenient, and professional

By Allyson K., Boston, MA, Verified Reviewer

Lemonaid is an amazing and convenient service. The doctors are highly professional, friendly, and make the video call completely comfortable. I would highly recommend this service to anyone looking for a convenient way to renew your birth control.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 13, 2019

Convenient

By Joseph S., Massachusetts, Verified Reviewer

They don’t seem to be available on weekends and things still take a while on weekdays...but it works.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 12, 2019

What a day-saver

By Alexandra M., Ohio, Verified Reviewer

This was the best thing created this century. I took a urine test from Azo to see I had a UTI. Instead of making a doctor appt, begging to get in, then waiting, then leaving with a prescription to get filled, I just went on my phone. The wait was only 6 minutes, I saw Andre Tarin, NP, right away. Told him my issue, he immediately sent my prescription to my local pharmacy. The process was so easy and for the same price as my co-pay! ZERO REGRETS!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 10, 2019

Very positive first interaction!

By Neal K., Shrewsbury, MA, Verified Reviewer

Love working with this company! Extremely professional, very responsive and incredibly easy to work with. All, of which, are indicators for an outfit that be around for a very long time!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jul 9, 2019

Highly recommend online pharmacy

By Manny G., Hawaii, Verified Reviewer

Very surprised with the amount of professionalism that I received from Lemonaid. Their app is incredible from the initial video consultation, refills, and ability to contact them directly is simply amazing. I would highly recommend Lemonaid.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jul 8, 2019

Customer service

By Luis M., Greenacres, FL, Verified Reviewer

I placed an order for Ed medication and the package was scheduled to be delivered by 6/18/2019 via USPS. Did not receive the package even when shipment tracking suggested was delivered. Waited two days in case delivery was done later. Still no package and decided to contact their customer service support. Response to my email was prompt and they assured me that a replacement package would be sent. Today 6/23/2019 I received the package as promised. The way my situation was handled in a professional manner showed that this company goes the extra mile to ensure customer satisfaction is a priority to them. I will recommend them to my friends and they have a satisfied customer.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 27, 2019

Best company I've found. One day service!

By Courtney F., Pennsylvania, Verified Reviewer

I had come to get a medication filled. I put in my request and they kept me in contact every step of the way. The doctor had messaged me through their website and gave me a ton of info on the medication. One thing I appreciated more than anything, but also so unique they give the option to send it to you and receive within 2-3 days (I personally didn't do it this way), OR you can get it filled at a local pharmacy. I have picked the local pharmacy and I had no issues and I could pick up my prescription next day! Overall the service was absolutely amazing and I'd recommend to anyone! I was not sponsored for my review, reviewing on my own and all opinions are mine.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 27, 2019

Great service!

By David S., Atlanta, GA, Verified Reviewer

I've been getting prescriptions through Lemonaid Health for about a year now and they're GREAT to do business with. Their process is very simple, their website is easy to navigate and use, and their customer service is second to none. They respond to messages and deal with requests very quickly. I've never had to wait for anything. Keep up the great work guys!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 27, 2019

Excellent service! Best out of 3 companies I've tried.

By John W., San Diego, CA, Verified Reviewer

Their service is amazing. The send back a message right away and get the product to me asap. I have used Hims and BlueChew and this company has the best customer service by far. I would give this my highest recommendation.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 25, 2019

Great experience!

By Beth D., Louisiana, Verified Reviewer

I had a great experience and it was a very efficient process! The doctor was wonderful and made me feel very comfortable as I was concerned since I am a female. The doctor was very knowledgeable and took as much time as I needed! I definitely recommend them and will use them again in the future!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 17, 2019

Healthcare in the digital age

By Sean D., Kansas City, MO, Verified Reviewer

I have used Lemonaid Health on multiple occasions and have been consistently impressed with both their professionalism and efficiency. Telemedicine is a great option for treatments that do not require complex diagnostics and examinations and Lemonaid Health is the best choice for this important area of healthcare. I highly recommend their services!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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