Gotham Steel Pans Reviews

Gotham Steel Pans

Overall Rating

1.6

848 Customer Reviews

Summary

Gotham Steel offers a line of nonstick cookware made out of ceramic and titanium. Watch our video review of the pan and read customer reviews.

Write a Review

Customer Reviews

1.6 Stars out of 848 Reviews
5 Star:8% 4 Star:2% 3 Star:3% 2 Star:10% 1 Star:75%
13% Recommend This Product
Start your review of Gotham Steel Pans:
Sort Reviews By

Posted on May 6, 2016

SCAM. Does not work as promo showed.

By Sue Sonnenberg, Irvine, CA, Verified Reviewer

I was very excited to get this pan. I have chronic kidney disease and need to cook daily. I thought this would make the job so much easier with food sliding off the pan to my dish.

The first time I used it I was disappointed. The second time I ruined the eggs and squash I tried to cook. The pan got burnt on the bottom and I could not salvage my food. My last attempt was a disaster. I had to toss a nice piece of fish.

I called to get my money back and realized with a return of the pan and shipping expenses being at my expense I would be receiving about half of what I paid. The other option was to accept a $10 credit and eat the $19.10.

This is total rip off as far as I am concerned. Plus the aggravation and spoiled food they are not interested in satisfying their customers. They just keep making at least $19.00 an order. I would not recommend this product to my worst enemy.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 43 People Have Voted

Posted on May 4, 2016

Total Bravo Sierra

By Randy Riggs, Newport, NC, Verified Reviewer

Pan works great for first three or four times. After that, everything STICKS. Eggs have to be scraped off, yolks break when you try to turn them due to sticking. Sausage leaves a stain that has to be scraped off. I don't know how Gotham Steel can get away with this advertising. It is COMPLETELY false. Lies, lies, lies. Pan can be returned for replacement or repair - just pay a nominal fee of $9.95 for processing and handling.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 31 People Have Voted

Posted on Apr 26, 2016

What a scam

By Karen, Ontario, Verified Reviewer

I ordered the fry pan back in November 2015, was suppose to come with a free omelet maker that you pay the shipping for (yeah right). Got the pan in January 2016 and haven't seen the omelet maker yet and we are at the end of April 2016. Every time I call they tell me it will be shipped next month. I really don't think it is going to happen. The customer service is rotten and I certainly wouldn't deal with them again or recommend them to anyone.

Save your money, wish I had. I would rate them a zero as well, but there is no zero.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 41 People Have Voted

Posted on Apr 25, 2016

Gotham frying pan

By Mars, Canada, Verified Reviewer

Not good. Sticks so badly. Everything sticks. Even tastes like the smell of titanium or copper, or whatever that smell is.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 40 People Have Voted

Posted on Apr 21, 2016

False advertising

By Tom Hamilton, Arizona, Verified Reviewer

I bought one. Eggs stick and have to be scraped off. Bacon leaves a residue that must be scrubbed to remove. This is an overrated, overpriced skillet that performs no better than a normal pan.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 40 People Have Voted

Posted on Apr 14, 2016

Dissatisfied - Not a reliable product

By Ronda, Richmond, KY, Verified Reviewer

Purchased the Gotham Steel product. It arrived extremely late without a lid or 12" pan with lids. I received only the smaller size pan without the lid. I used it to cook fried eggs and they stuck. I then tried using oil, they stuck again. I used it to cook sausage and they were greasy but still stuck to pan. I used oil when attempting to cook anything and it all stuck. Coating finally began to chip off on 4/4/16 after only having it for less than three months. I contacted customer service on 4/11/16 to find out how to obtain a refund. They convinced me to receive another pan which should arrive in 2 to 3 weeks (I should receive an email confirmation as well). I asked what I'm supposed to do if I end up with the same results, representative stated to call back and receive another replacement. He stated that the pans shouldn't stick or flake but some do. I'm thinking this whole thing is a scam. I'll find out when the replacement is received.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 53 People Have Voted

Posted on Apr 14, 2016

Never again

By James Coleman, Colville, Wa, Verified Reviewer

I bought this 9 1/2 frying pan, Gotham's best, and the second time my wife used it for eggs I heard cussing under her breath and said she would never use the pan again, what a waste of money. I hope someone reads this review and does not buy the Gotham pan as advertised. I'm embarrassed I bought this as a nice gift for my wonderful wife of 50 years.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 61 People Have Voted

Posted on Apr 14, 2016

False claim about non-stick

By Robert Guthrie, Pembroke Pines, FL, Verified Reviewer

While the pan is easy to clean, it definitely is not a non-stick surface. Eggs stick every time. I wasted my money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 41 People Have Voted

Posted on Apr 12, 2016

Don't bother

By Dmitriy, California, Verified Reviewer

I ordered it 3 weeks ago. Last week only find out that it is backordered, but the card was already charged. Could not contact customer service. Finally was able to talk to them today just to find out that no one knows when it will be available. They don't bother to notify you, just want to sell you more of something. I just canceled the order. There are other pans that I can use.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 33 People Have Voted

Posted on Apr 4, 2016

Total waste of money.

By Gerald Schmeer, Shortsville, NY, Verified Reviewer

Never spoke to a person when I called to order the pan(s). It was all computerized. No offer of second coat. Offers continue for more pans and lids and saving programs.

Took a couple weeks to get the pans.

First thing I try cooking in the new pan was eggs over easy. I could not get my spatula under the eggs without squishing the whites into a bunch right against the yolk on one egg and actually breaking the yoke on the second egg.

A person from the company called tonight to confirm information (address and phone number). I told her of my displeasure with the product. She said she has never had a complaint. (obviously doesn't read reviews). The customer service number she provided was 866-434-6600.

Then she patched me through to someone to confirm other offers. This included a $100 gas voucher, some program to save hundreds on other purchases (stores, restaurants, etc). And also a $25 Walmart certificate of some sort. I would have to pay $1 for them to send me the information. Then I could cancel the retail savings program if I cancel within 14 days. Otherwise they would charge me $30 a month to stay with the program.

I said nix to all the offers. Just got all sorts of red flags and gut feelings. I'll be calling the customer service number and find out how to return the product.

I'm giving it 1 star only because you cannot give 0 stars.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 49 People Have Voted

Posted on Apr 4, 2016

False advertising for Gotham Steel Frying Pan

By Leon Struck, Boca Raton, Florida, Verified Reviewer

I purchased my pan from Amazon.com and used it as was advertised, without a spray. The fried eggs stuck to the pan, and were totally inedible. I put in a call to Gotham's customer service to complain, but was given the run around, and no satisfactory explanation as to why the pan did not work.

My biggest annoyance is that Gotham is giving the consumer false advertising. Their customer service assistant tried to tell me that the heat was too high, this was NOT the case, because I have a gas cook top and cooked the fried eggs on a low to medium heat. This frying pan is total rubbish, and does NOT work as advertised.

For the chef to endorse it is a total laugh. He knows as well as I do, that the pan does not work without some sort of spray. I was given the run around, and no one of authority could answer why the pan does not work! Do NOT buy it under any circumstances. Bottom line, it is a total waste of money!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 51 People Have Voted
Showing 793-803 of 848

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.