Copper Chef Cookware Reviews

I love the 2 copper chef skillets w with lids that I purchased when they had a promotional sale. I purchased this for cooking meatloaf in. It works great. No burnt in the pan or around the sides residue. Just wipes right off. I use them for almost everything. I can't imagine anyone not liking their Copper Chef pans.

Bottom Line: Yes, I would recommend this to a friend

Ordered this product, partial shipment arrived about 10 days later, One full set of pots never arrived. Called customer service, they assured me the set would be on the way. 19 days later still no set of missing, but paid for, items. Called again, they saw my request on August 15, 2016, but said they must have been too busy and overlooked my order shortage. Luis assured me he would re-prompt the shipping request but evaded direct questions. Well lets wait another 10 plus days to see if I get what I paid for over a month ago.

The problem I see here is it seems if the customer service has a script to read from and has no answer to anything but scripted items. The product is good but make sure to use wood or plastic utensils when cooking as not to scratch the finish in the pans. Rating is due to not getting the ordered and paid for product with multiple requests. I give 4-5 stars to the product, it works.

Bottom Line: Yes, I would recommend this to a friend

I received a Copper Chef pan set as a housewarming gift and it was such a beautiful set. But shortly thereafter, I used it only one time and happened to use the same tongs that the guy in the infomercial uses and it scraped the bottom of my pan. The copper came off and my food tasted like copper. I was very dissatisfied from that point forward.

I contacted Copper Chef and they went to ask me for a name or order number but I explained to them that it was given as a housewarming gift. So I was told that there was nothing they could do about the item and the scrapings or anything because I did not have an order number to give them.

All I did was what I saw the guy on the infomercial doing, I thought that it was safe to use the tongs because he used them and I saw no scrapings on his Pad. However, obviously once I saw the scrapings, I sit down and thoroughly read word for word through the whole manual and saw that it said not to use any metal.

I don't understand why he would use it in the infomercial if you're not supposed to do that. I thought this would be a great item but now I've only had the opportunity to use it one time and it got ruined so easily. I'm very disappointed with the product and I wouldn't recommend it at this point to anyone else.

Bottom Line: No, I would not recommend this to a friend

Used the pan 3 times. Seasoned per instructions. Tried to fry eggs. Took a good while to heat up. I do have a glass cook top and they usually do take longer for pots and pans to heat up. This pan took longer. The reason is, the pan does not sit flat on the cook top. There is a raised button on the bottom of the pan that will not allow the pan to sit flat. With the 10 inch pan it allows at least a 1/4 in distance for the pan to be elevated above the stove surface. All of the food slides forward due to the weight from the handle. Pan is going back today.

Bottom Line: No, I would not recommend this to a friend

I love my copper pans! They clean up so nice on inside, but not bottom of out side. But I still love them. I posted to their net page, pictures of my beef ribs, Mexican style goulash, spaghetti sauce, fried rice and others. Yes I recommend to others.

Bottom Line: Yes, I would recommend this to a friend

I rarely buy from TV but I swallowed the infomercial hook, line & sinker! Way too pricey for what it is. For me, the lid is the problem. There's no rubber gasket (seal) lining the lid, so steaming veggies or anything else --- fuggedaboutit! ALL THE STEAM escapes, which pretty much negates the purpose. If I only paid half the price, it would still be a rip off! BTW, a few people said they complained & were told there was nothing they could do. NOT SO! Federal law requires the maker to refund 100% on any product purchased & shipped. If they refuse, contact Consumer Affairs & lodge a complaint. Consumer Affairs will throw a hefty fine at them.

Bottom Line: No, I would not recommend this to a friend

While these are attractive pans, they are not as they have been promoted. I have used them to cook eggs, bacon, hamburger, and several other things. Scrambled eggs seem to stick. I tried making rice crispy treats in them. That was a mess. They stuck horribly. I had to scrub the pan to get the mess out My nonstick pans work much better and I didn't pay over a $100 for them! I wish I had returned them within the 30 days. If it seems to be too good to be true, it probably is.

Bottom Line: No, I would not recommend this to a friend

This item was order on 7/18/16 yet it was shipped to the wrong address. It was then returned to the company. I spoke with customer service today and they said they would send it to me via FedEX. Now it shows that my order had been canceled. When do I get my refund? I have never had this much trouble with a company in all of my 87 years of ordering!

Bottom Line: No, I would not recommend this to a friend

Liar, liar, liar. After many phone calls and jumping through hoops still nothing after four months. Don't deal with these people or you will be very disappointed.

Bottom Line: No, I would not recommend this to a friend

Returned the pot with utensils in June 2016 requesting a refund.

7/13 checked status of refund: was told to expect a refund in 5 days.

7/21 called: was told I can expect a refund in 7 to 10 days.

7/29 called: request escalated, was told to expect a refund in 7 to 10 days.

8/13 called: was told to expect a refund in 5 business days.

8/19 called: was told to expect a refund in 24 hours.

8/22 called: escalated to the Finance Department, they said they need 7 to 10 days.

Each time I called, I could never get passed the first level supervisor. Each supervisor stated "There is no one higher in authority that I could talk too." The CSR's and Supervisors I have talked are: #36, B78, G11, L79 ,L78 L74, P50, P64 and 1971308524. I was told there is no way I could be transferred to a higher authority. Need I say more?

Bottom Line: No, I would not recommend this to a friend

My husband purchased this, I told him oh no, not another tool for my kitchen. I thought he again bought something useless. I tried it. I browned chicken sausage, came out like it was browned on the grill. Then put that aside and used the same pan and made onion mushroom peppers, came out wonderful. I had to apologize - it was a very great purchase. I am going to purchase more.

Bottom Line: Yes, I would recommend this to a friend