HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on Feb 2, 2017

New nighttime routine

By Jessica Adara Randle, Michigan, Verified Reviewer

I love the HiSmile teeth whitening kit. It's supremely fast and easy to use. I use it every night before bed. I love this product; it's given me more confidence in my smile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Feb 2, 2017

Hi Jessica,

Thanks for sharing your HiSmile experience! Glad to hear you are loving your results.

Keep smiling.

Posted on Feb 1, 2017

Not 100% content just yet

By Sinéad, Basildon, England, Verified Reviewer

I've only completed my second ten minutes of HiSmile, but I made my second try last 20 minutes by pushing the button again to get better results. HOWEVER, I took before and after photos from the first try and after, and I took another picture after I had finished with my 20 minutes, and my teeth haven't even moved a shade.

I'm going to continue with it, but I'm dissatisfied right now as a lot of other people moved a shade up after one try! Things like this make me think that the reviews are fake.

Bottom Line: No, I would not recommend this to a friend

Company Response from HiSmile

Feb 2, 2017

Hi Sinead,

Thank you for your feedback. For optimum results, we recommend using your HiSmile kit for six days consecutively to start your initial whitening process. I'm sure you can understand everyone's teeth are different, and some do see results quicker than others.

If you have any other concerns feel free to email us at info@hismileteeth.com and one of our lovely customer care member's will be more than happy to assist you further.

Helpful Review? 22 People Have Voted

Posted on Jan 29, 2017

Excellent customer service!

By Tarra Earl, Ivanhoe, Victoria, Australia, Verified Reviewer

The HiSmile team's customer service is amazing!

After I accidentally wrote the wrong post code in my address and having it delivered one hour away (oops), I messaged the HiSmile team to let them know. After I tried (and failed) to get in touch with the Australia post multiple times, I asked the HiSmile team to wait for my parcel to be sent back to the company so they could then resend it to my actual address. Instead, they sent me a new parcel in the express mail as they didn't want me to wait any longer for their product. It arrived in under 24 hours!

They have amazing communication skills and are very friendly and co-operative. They were very helpful even though it wasn't their fault. And the product is absolutely amazing so far, I definitely recommend it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 29, 2017

Absolutely amazing.

By Tia Fox, Wales, UK, Verified Reviewer

So I ordered the whole kit about two months ago, and I was super excited to try it out.

I gave it a go about three times before realizing the LED light was flickering after about five minutes and then would completely turn itself off. I emailed the customer service team, and I had a response that same day. They sent out a brand new one for me and apologized for the inconvenience. We were back and forth with emails regarding some complications, and they were SO helpful and kind. I spoke to a number of people, and each and every one of them was outstanding. I never waited longer than two days for a reply, which I found amazing.

This company really does go the extra mile to help you and resolve any problems. Also, despite only using my faulty one a handful of times, I still noticed some results and can't wait to see how well my teeth turn out with a properly working one! Thank you once again.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 30, 2017

Hey Tia,

Thanks for sharing your awesome feedback!

We are always more than happy to help out to ensure you keep that smile bright.

Don't forget to share your before and after results to Instagram to receive your free teeth whitening pen.

Happy HiSmiling girl.

Posted on Jan 24, 2017

I'm completely in love with this product !

By Alex, United States, Verified Reviewer

This product is wonderful. It makes my teeth incredibly white. I have to recognize that it really works. It became my daily routine, and it's easy to use, very quick and not expensive. I would definitely recommend it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 24, 2017

Hi Alex,

Thanks for sharing your amazing feedback! So happy to hear you love our product as much as we do.

Happy HiSmiling.

Helpful Review? 1 Person Has Voted

Posted on Jan 19, 2017

HiSmile teeth whitening kit

By Luca Rego, Adelaide, Australia, Verified Reviewer

I decided to give HiSmile a go, as I had read a lot of great reviews on the product (see the website for testimonials). I love this product as it's a safe, affordable, ethical, easy-to-use alternative way (what can be) harmful bleaching of the teeth. I will definitely continue to use this product, as so far the results have been great!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 22, 2017

Hi Luca,

Glad to hear your recent experience with HiSmile!

Don't forget to share those amazing results on Instagram and email us at info@hismileteeth.com to claim your free teeth whitening pen.

Happy HiSmiling.

Helpful Review? 3 People Have Voted

Posted on Jan 18, 2017

Amazing product

By Rowan Beetham, Blackpool, England, Verified Reviewer

Before using the HiSmile teeth whitening kit, my teeth were borderline yellow because of smoking and drinking excessive amounts of coffee. Because of this, and my confidence was low, and I never smiled with my teeth, only with my mouth closed.

After using and continuing to use this product my teeth are so much brighter and whiter! They're not full-on white, but ver close. This product really does change lives. I smile so much more and with confidence now, and it's all thanks to HiSmile teeth.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 22, 2017

Hey Rowan,

Thanks for sharing your positive feedback! We are so excited to hear you have achieved amazing results.

Happy HiSmiling.

Helpful Review? 4 People Have Voted

Posted on Jan 17, 2017

I'm in love with HiSmile kit!

By Megan, Isle of Portland, United Kingdom, Verified Reviewer

I bought the HiSmile kit and absolutely fell in love!

After seeing lots of pictures online of celebs using it, I didn't know if it was going to be as good as they made out, but I was delightfully surprised! It worked after one try and not only whitened my teeth, but my made whole oral hygiene feel amazing. I have got to say I'm addicted. The gel lasts a reasonable time, unlike what I thought so, and it isn't too expensive.

I would definitely recommend HiSmile!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 17, 2017

Amazing results!

By Alyssa, Port Pirie, South Australia, Verified Reviewer

I got my HiSmile as a Christmas present, and it is by far the best gift I've received!

I didn't think it would work as quickly as it has. I started at a shade 6-7 and had gone to a shade 4-5 just after the 6th day! It's such a noticeable difference, and it feels great to smile bright, knowing my teeth aren't as yellowed anymore.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 17, 2017

Hey Alyssa,

Thanks for sharing your outcome! Glad to hear you are loving your new smile :)

Don't forget to share your results to Instagram to receive your free teeth whitening pen!

Happy HiSmiling.

Helpful Review? 3 People Have Voted

Posted on Jan 16, 2017

Best whitening product

By Renae Post, St. Cloud, MN, Verified Reviewer

This is the only whitening product I've ever used that hasn't made my teeth hurt afterward, and it has given me noticeable results. I'm more than impressed with HiSmile and the confidence it has given me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 16, 2017

Hey Renae,

So happy to hear your HiSmile experience! Don't forget to share your amazing results on Instagram to receive your free teeth whitening pen :)

Happy HiSmiling girl.

Helpful Review? 2 People Have Voted

Posted on Jan 15, 2017

Fast postage and great product!

By Melanie Niemann, Coomera, Queensland, Australia, Verified Reviewer

I'm absolutely thrilled with the customer service I received and how quickly I received my items! Owning an online business myself, I know how busy this time of the year is, not to mention postage times. I ordered from HiSmile on Wednesday and received my package today (Friday).

I'm in disbelief of how quickly it arrived!

I've just had my first teeth whitening session and can already notice results! I can't wait to continue with the application and see what a difference it makes for my smile.

Thanks so much guys, one super happy customer right here! ❤️

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 15, 2017

Hey Melanie,

Thanks for sharing your awesome feedback! We are glad to hear your positive experience with shipping and also your results.

Don't forget to your share your before and after on Instagram to receive your free teeth whitening pen.

Happy HiSmiling.

Helpful Review? 2 People Have Voted
Showing 133-143 of 166

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