Curology seems perfect until I subscribed and agreed to purchase a 2-month bottle! In other words, once I agreed to have my credit card charged, their service turned from a 10 to pretty-much-a-scam. When I first signed up for the free trials, I received all kinds of emails and text messages for updates from their customer service and the physician assistant (or at least who claimed to be so), which seems great. After I subscribed, emails/text messages/updates are gone. When I decided to unsubscribe because I see no improvement on my skin, I logged into my account and somehow all the legit stuff (components of my formula, info of the "PA" who prescribe my formula, etc.) has disappeared. Instead, I got stuck on this page which kept asking me to activate my trial. I emailed them (because they don't even have a phone number) to cancel my subscription after three months and a bunch of charges on my credit card.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
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Company Response from Curology Inc.
Hi Bao,
Thank you for sharing your review! I'm sorry to hear you had such a poor experience.
From your comment it sounds as though you may be logging in via a new or different email than is linked to your active account with us. If you try to login via a new email, the site may prompt you to begin signing up again which would cause you to see notices to activate your trial.
If you have charges you do not recognize or questions on the status of your account, please reach out to our support team! We're happy to help answer any questions you may have and help to get you in contact with your medical provider.
He or she is available anytime for any questions you may have about your progress.
Please don't hesitate to reach out to us at: support@curology.com. We're happy to help however we can.