Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on Feb 12, 2019

Great product

By Cynthia R., Philadephia, PA, Verified Reviewer

Love the results of my anti-aging regimen.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 11, 2019

You think you're paying less but it's actually a scam

By Joel M., Texas, Verified Reviewer

I was skeptical with this website at first, but I said what the heck, maybe they're actually good. So I started my free trial, only $5 something for the shipping, so I made a custom cream and it said to take pictures of your face, shoulders, back, and chest so I thought they had for the body too (I specifically joined for body cream or something for body acne), but weirdly the cream is only for the face. They give you recommendations, which I liked, and they respond pretty quick if you had a question so props on that. Now, let's talk about the actual product since I needed it for my body I used it for my body, for some odd reason they told me not to use it on large areas but that seemed like a BS excuse...the bottle only lasted three days! So I guess that's why they told me not to use it for my body because you will notice that the bottle they give you is like a potato chip bag, it seems full but is only half the bottle, well I'm being too nice when I say half it's actually 1/4 of the bottle.

So that's the actual cream for acne, they give you two more things a moisturizer and a cleanser. So lets recap on what it brings: 1/4 of the cream (by the way, the bottle says 12 ml but it's only just two) for acne, 0.8 oz of moisturizer and 1.4 oz of the cleanser. I mean I paid 5 bucks, what will you expect, OH wait, that package is actually $30 a month, you only pay $5 for the shipping in the trial, so okay you can downgrade so that the 1/4 (2 ml) bottle cream only arrives and that's $24.90.

So, does it actually work? Maybe I only had it for three days and they say it clears in five to six weeks, so good luck on that. I have noticed it's slightly going away but for what I need it is a waste of money, even if you're going to use it on your face, I still won't recommend this. I'm not saying that because the cream doesn't work, it's because they're selling overpriced cream and falsely advertising the size of the bottle. So I would rate this from 0 through 10, 3/10 good website, good customer service but overpriced products, misleading customers, and they just seem straight up sketchy.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Feb 12, 2019

Hi Joel,

Thank you so much for reaching out and sharing your experience. Please know that Curology is not for use anywhere but the face and/or neck. While we're happy to offer non-prescription advice for body acne, our custom formula's are not designed to treat body acne concerns.

Any prescriptions prescribed by Curology are for use on the face/neck only. If you are using Curology on a larger surface area, please stop immediately.

When used as directed our bottles last a majority of patients a full 30 to 60 days (depending on their subscription plan). Our bottles are small, but with prescription medication, a little goes a long way! Each bottle contains 3 active ingredients chosen for your unique concerns.

If you have any questions about our service, please don't hesitate to reach out to us at support@curology.com. We're happy to help!

Helpful Review? 5 People Have Voted

Posted on Feb 6, 2019

Curology works!

By Kathryn K., California, Verified Reviewer

I had stubborn chin hormonal acne that would never go away - until I tried Curology. It only took one month and it was completely gone! I was shocked and I am so grateful. I recommend this to anyone. It is so worth it! Thank you Curology!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Feb 5, 2019

Waste your money on something else.

By Bao N., Georgia, Verified Reviewer

Curology seems perfect until I subscribed and agreed to purchase a 2-month bottle! In other words, once I agreed to have my credit card charged, their service turned from a 10 to pretty-much-a-scam. When I first signed up for the free trials, I received all kinds of emails and text messages for updates from their customer service and the physician assistant (or at least who claimed to be so), which seems great. After I subscribed, emails/text messages/updates are gone. When I decided to unsubscribe because I see no improvement on my skin, I logged into my account and somehow all the legit stuff (components of my formula, info of the "PA" who prescribe my formula, etc.) has disappeared. Instead, I got stuck on this page which kept asking me to activate my trial. I emailed them (because they don't even have a phone number) to cancel my subscription after three months and a bunch of charges on my credit card.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Feb 6, 2019

Hi Bao,

Thank you for sharing your review! I'm sorry to hear you had such a poor experience.

From your comment it sounds as though you may be logging in via a new or different email than is linked to your active account with us. If you try to login via a new email, the site may prompt you to begin signing up again which would cause you to see notices to activate your trial.

If you have charges you do not recognize or questions on the status of your account, please reach out to our support team! We're happy to help answer any questions you may have and help to get you in contact with your medical provider.

He or she is available anytime for any questions you may have about your progress.

Please don't hesitate to reach out to us at: support@curology.com. We're happy to help however we can.

Helpful Review? 6 People Have Voted

Posted on Feb 5, 2019

EXCEPTIONAL

By Daiyja M., Healdsburg, CA, Verified Reviewer

I have tried tons of different acne plans, especially Proactiv! It will work for maybe a week or two. And then it flops. This is the only acne based brand that sticks to its word and shows the amazing benefits of the product. I'm super glad I joined Curology, my skin has never looked this good with any other product I've tried!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Feb 4, 2019

Curology changed my life

By Andrea F., Wisconsin, Verified Reviewer

I have suffered with cystic acne randomly since I was a teenager. I would sometimes find relief, but nothing was consistent. I heard about Curology from a personal testimony online and was intrigued so I tried the free trial. I have been using Curology for about three months and haven't had a cystic acne breakout, hardly even a blemish and most days I don't even feel the need to wear makeup! This is truly life changing and such a confidence boost. Highly recommend.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 26, 2019

Not working for aging skin

By Silvana P., Florida, Verified Reviewer

This product might work for acne but does nothing for aging skin! After 6 months of using the cream on alternate days, I find my skin really dry and with a crepey look that was not there before. The appearance of the wrinkles is more pronounced and overall the skin is very dry.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jan 28, 2019

Hi Silvana,

Thank you for sharing your review! I'm sorry to hear you did not see the results you were hoping for.

I do recommend checking in with your Curology provider regularly for tips on how to ensure you are getting the most from your prescription. He or she is also on hand to adjust your formula, if you find it's not working for you.

If you have any questions, please don't hesitate to reach out to your provider or to our support team at: support@curology.com.

Helpful Review? 11 People Have Voted

Posted on Jan 25, 2019

Disappointed

By Micki M., Illinois, Verified Reviewer

I have recently tried a Curology trial cure for wellness of skin. I am not pleased with the product or online chats. I used the suggestions made for additional use with their products. Such as moisturizer, face got considerably worse. Stopped trial and add on products.

Returned and get suggestions of what they can do. Might as well throw your money in the trash. I will not return to any of their consultants or their products. So much for one-on-one. What a waste of my time and trust. Back to square one. Have a nice day.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jan 25, 2019

Hi Micki,

So sorry to hear you did not see the results you were hoping for! Know that it can sometimes be common for your skin to get worse before it gets better as you adjust to prescription medication. Your provider is on hand to help you through this period and on to clear skin! Or if needed, we can help to adjust your formula.

Please don't hesitate to reach out! We're happy to see how we can help.

Helpful Review? 10 People Have Voted

Posted on Jan 21, 2019

Amazing!

By Beth C., East Providence, RI, Verified Reviewer

I have been using Curology faithfully for three months. My skin has cleared up completely and looks better than ever before. I have finally found a skin care regimen that truly works! I couldn't be happier.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jan 20, 2019

Didn’t work for me

By Tiffany S., Fond du Lac, WI, Verified Reviewer

I was on Curology for around eight months and never saw the results I wanted. I would put the cream on daily, but my skin didn’t change at all and even got worse. My dermatologist was very helpful and even changed my formula, but it still wasn’t working for me. The Curology team is wonderful, but it just didn’t work for my skin and I wish it did. I’ve read so many positive reviews, but unfortunately, it didn’t work for my skin even after going through a formula change. I believe it works for some people, just not everyone.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jan 21, 2019

Hi Tiffany,

Thanks for your honest review! I'm sorry to hear that our medications did not work for you. I hope that you're able to find care moving forward that helps you to achieve your goals! We wish you all the best.

If there's ever anything additional we can help you with, don't hesitate to reach out!

Helpful Review? 6 People Have Voted

Posted on Jan 19, 2019

Only skincare that works

By Jennifer L., Westland, MI, Verified Reviewer

I have spent hundreds if not thousands on skincare. I have rosacea, psoriasis, eczema, and adult acne. My skin is finally clear! My skin doesn’t itch anymore, and I finally can be confident with no makeup! Thank you Curology.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted
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