The product is good, but the support service is poor. All they do is refer you back to the links and FAQ. I did those and now need more personalized help and it looks like I won't get it.
Bottom Line: No, I would not recommend this to a friend
Company Response from FixMeStick Technologies Inc.
Hi Fran,
I'm sorry about your experience with our support team. We try our best to tailor our support to your specific needs and through email it's most efficient to give you steps to try each time. If you're still having trouble getting your FixMeStick started, please contact us via chat through our website at https://www.fixmestick.com/contact -> 'chat'. We are online and available to help you between 10am-6pm EST. We want to help you get your FixMeStick started!
Company Response from FixMeStick Technologies Inc.
Hi Fran,
I'm sorry about your experience with our support team. We try our best to tailor our support to your specific needs and through email it's most efficient to give you steps to try each time. If you're still having trouble getting your FixMeStick started, please contact us via chat through our website at https://www.fixmestick.com/contact -> 'chat'. We are online and available to help you between 10am-6pm EST. We want to help you get your FixMeStick started!
Looking forward to hearing from you.
Best,
Claire