Mary H.
VirginiaMember since October 2019

Reviews (2)

    • Oct 9, 2019
    • Verified Reviewer



    Overall Experience:

    Bought GMC Denali 2016 with 60k miles. Drove 2 weeks - into shop for AC and transmission. Also found a cracked head. Insurance slow and difficult but approved after I authorized engine tear down and paid $400 for a fluid flush (didn't fix it). In shop 1 and 1/2 months now - can't get parts. Have tried for 3 weeks to get a call back from Carvana - Paton then Carlie and now this week Juan. All promised a call back with an answer to my return/upgrade request. Total blow off when all I want is a truck to drive - willing to pay for it?

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Oct 11, 2019

      Company Response from Carvana

      Thank you for taking the time to share your Carvana experience with us. We apologize that you are experiencing issues with your GMC Denali. We are glad to see that you are been in contact with one of our Specialists who is working with you towards a resolution. Thank you again for your feedback as this will allow us the opportunity to continue to improve.

    • Aug 22, 2020
    • Verified Reviewer

    GutConnect 365

    Deceptive advertising

    • Length of Use: Less than 3 months
    Overall Experience:

    Product didn't work and was expensive. They refused to issue a refund as advertised. They want a 90-day trial on the product - shorted me 12 days of product in the 3 jars. Then refused a refund as I requested beyond 60 days. Poor company all around!

    Pros and Cons:

    • Taste
    • Shorted product
    • Refused refund
    • Didn't work - caused hot flashes to increase

    Bottom Line: No, I would not recommend this to a friend

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