Travis R.
Peoria, AZMember since October 2019

Reviews (2)


    • Oct 30, 2019
    • Verified Reviewer

    BlueChew

    Yuck!

    Overall Experience:

    Tastes gross, not enough active ingredient to work. Need to take 5 tabs to work, at that point, it is too much money. Ugh, and another subscription service that was hard to cancel. I’ll pass and stick to the real thing.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review

    • Oct 31, 2019
    • Verified Reviewer

    Roman ED

    Weird experience - slow shipping

    Overall Experience:

    I saw the ad from TV, thought I’d give it a try. I set up an account and didn’t get to see prices until the very end of the order. I ordered the 20mg off label sildenafil, but needed 5 pills to work as I’m 210 lbs. Also, I would have liked to know the brand upfront...all said and done, I should have just ordered the 100mg. But at that point, there are other websites that are cheaper. Shipping was 2 days late, as the FedEx 2-day didn’t arrive in time. Way too hard to cancel my subscription. Lol, I don’t have that much sex where I need it monthly...I disputed my credit card as it was an easier route. Just being honest.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Nov 5, 2019

      Company Response from Roman Health

      Hi T - thanks for leaving your thoughts, it sounds like you had a less than stellar experience and we're sorry about that. We'd love the opportunity to address some of the issues you had and make things right.

      Apologies again for any confusion around our pricing - we aim to be transparent in all things including cost of treatment, and are careful to include that pricing when appropriate during your online visit. You can also check out our full page of offerings and corresponding prices any time at getroman.com/pricing

      There's no excuse for your order arriving behind schedule, we've messaged you here privately in order to follow up on exactly what happened and make sure to avoid a similar situation in the future.

      You can pause, delay, cancel, or switch to on-demand ordering any time by signing into my.ro.co with your Roman login info. If you do ever have trouble, we're available 24/7 at care@ro.co and M-F 9:30-6:30 ET at (888) 798-8686‬ - here and eager to help with anything you might need!

      Finally, we'd love to offer you an account credit to help make up for the frustration you've clearly experienced. Really looking forward to connecting in DMs to facilitate that, if you're interested.

      Thanks again for your honest thoughts here - we take your concerns seriously and will use them to continue getting better.

      Mike Stangle

      Community Manager

      Ro


Showing 1-2 of 2