Manny L.
Manny L.
CaliforniaMember since November 2019

Reviews (1)


    • Nov 13, 2019
    • Verified Reviewer

    DoFasting

    Not worth the money!

    Overall Experience:

    Terrible customer service. Once you purchase and pay for months at a time, they follow a "NO REFUND" policy. This speaks to the type of business they run. They know they have to make you pay for months in advance because if you get a free week trial you won’t want to purchase this. Also, they don’t refund anymore because so many people ask for a refund lol, they found out they have a terrible app. Don’t waste your money. It is basically a timer and just tells you when to stop eating and when to start eating...same time every day...so completely unnecessary. After asking for a refund they waited 5 days before even responding. Don’t buy from this company!

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Dec 16, 2019

      Company Response from DoFasting

      Dear Manny,

      Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app.

      Our app offers personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.

      Unfortunately, in this situation, we are not able to provide you with a refund.

      Please see our refund's policy which is stated in our Terms & Conditions:

      5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

      Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance.


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