DoFasting

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DoFasting

Overall Rating

2.2

82 Customer Reviews

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Summary

DoFasting sells personalized fasting plans that are designed to help you hit your goal weight based on the personal information you share.

Pros

  • Creates structure and accountability for those learning to fast for the first time
  • Includes recipes and support articles
  • Subscription model lets you pay for only the time you use

Cons

  • Some customers thought the program wasn’t personalized
  • Return policy might be difficult to use
  • More expensive than alternative IF apps

Customer Reviews

2.2 Stars out of 82 Reviews
5 Star:28% 4 Star:2% 3 Star:1% 2 Star:2% 1 Star:65%
30% Recommend This Service
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Posted on Nov 21, 2019

Don’t waste your money

By Leila M., Rehoboth, MA, Verified Reviewer

I purchased this app after reading/researching intermittent diets. You are literally paying for a timer. From everything I read, I was expecting to be able to log my food so that I could have everything in one place. I reached out to the company and I was told I could not get my money back. I emailed them the day after purchasing and they said no. They need to be more transparent about their product. What a waste of money.

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Lella,

Thanks for sharing your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.

Unfortunately, in this situation, we are not able to provide you with a refund.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our team strives to make our app as much innovative as possible and even more useful features are on the way, including food logging option. We truly hope you'll give us another chance to earn your trust.

If you need our assistance or consultation - do not hesitate to drop us an email at hello@dofasting.com.

Helpful Review? 5 People Have Voted

Posted on Nov 13, 2019

Not worth the money!

By Manny L., California, Verified Reviewer

Terrible customer service. Once you purchase and pay for months at a time, they follow a "NO REFUND" policy. This speaks to the type of business they run. They know they have to make you pay for months in advance because if you get a free week trial you won’t want to purchase this. Also, they don’t refund anymore because so many people ask for a refund lol, they found out they have a terrible app. Don’t waste your money. It is basically a timer and just tells you when to stop eating and when to start eating...same time every day...so completely unnecessary. After asking for a refund they waited 5 days before even responding. Don’t buy from this company!

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Manny,

Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app.

Our app offers personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.

Unfortunately, in this situation, we are not able to provide you with a refund.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance.

Helpful Review? 6 People Have Voted

Posted on Nov 13, 2019

Really great app! Love it.

By Kimberly F., Utah, Verified Reviewer

Just a week into this program. So far I love it! Easy to use. Easy to do. Low cost for the app and the groceries. Love the recipes and added mini-workouts included. It takes any confusion out of fasting. Used a lot of other programs. This is my favorite.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Kimberly, Thank you for a delightful review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It is so nice to hear that you find ou app easy to use and that you are enjoying meal and workout recommendations in it! If you have any questions in regards to new nutrition or workouts - do not hesitate to drop us an email at hello@dofasting.com.

Helpful Review? 6 People Have Voted

Posted on Nov 12, 2019

I got a little scared to be honest

By Tonia B., Verified Reviewer

I first purchased the app, then read the reviews and to be honest, I got a little scared. Now I'm writing this review to say it's actually great! It provides you with everything they claim and it's nicely designed. Of course I'd love if there were more fasting methods, as I'm excited to try the 20:4 in the future, but for now, it's great!

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Tonia, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are so pleased to hear that you chose our app despite the reviews and that you are enjoying our app! We believe that you'll master 20:4 fasting type soon! If you need our help or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 4 People Have Voted

Posted on Nov 9, 2019

I think the app is ok for its price

By Richard N., Verified Reviewer

It's really hard to choose because there are too many fasting apps around, but I'm glad I chose DoFasting.

It has all you could look for. Fasting tracker and the notification are great because you sometimes really lose track time. I like the recipes they give you and exercises really boost the weight loss. I've lost 7 lbs so far and I keep on going!

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Richard, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with our app! Thank you for entrusting your fasting journey to us! Your results are amazing and we believe that you'll reach your goals in no time! If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 5 People Have Voted

Posted on Nov 7, 2019

Canceled subscription but charged anyway!

By Chris T., Massachusetts, Verified Reviewer

I canceled my subscription one week after purchasing the app. It was not worth it to me. DoFasting requests an email to cancel. I followed their instructions and so I was surprised when charged three months later. I forwarded the email I'd sent three months ago but they refuse the refund me even though I'd canceled my subscription according to their rules. This is a scam!

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Christine, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We will use the feedback to make us better and to ensure this doesn’t happen again. In addition, we've investigated the situation with your charges, after you canceled your subscription. Accept our sincere apologies for this unfortunate situation. One of our customer support team specialists will get back to you shortly. We do hope we'll be able to earn your trust. Thank you for your patience.

Helpful Review? 7 People Have Voted

Posted on Nov 6, 2019

I like DoFasting

By Peter B., Verified Reviewer

I really like how easy it is to fast using this app! It really helped me to stay on track and I love how it counts down the hours/minutes/seconds I have until I can eat again.

It helped me to maintain my weight and attain mental clarity! What I like the most is that the meals provided are pretty great, they're actually made my professionals (you won't find them anywhere else, no matter your Google skills).

What I didn't like is that the workouts were hard in the beginning.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 19, 2019

Dear Peter, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with our app and that it helps you to say on track! Our nutritionists will be thrilled to read what you've written! Also, we will surely take your note into consideration and rethink the workout section, to add easier exercises! Yet, the beginnings are always hard, it gets easier every day! If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 7 People Have Voted

Posted on Nov 5, 2019

Scam

By Alejandra G., Madrid, Spain, Verified Reviewer

It's a full online scam. You pay 33 us 99 dollars I don't know yet what for.

They have refused to return me the money.

The contents and the clock that advises when to fast is just very little worth it.

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 13, 2019

Hello! We are so sorry to hear that. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

We've investigated the situation, and we can see that you've chosen lifetime access for the app. This offer is sent out as an additional offer and the owner of the app chooses if she/he wants to accept this special offer or not.

Unfortunately, in this situation, we are not able to provide you with a refund.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance. If you have any questions or need our consultation - do not hesitate to get in touch with us at hello@dofasting.com.

Helpful Review? 8 People Have Voted

Posted on Nov 1, 2019

Fun and motivating

By Marisa K., Verified Reviewer

I have been struggling with my weight my entire life. When my doctor suggested I try intermittent fasting I searched for an app that could help. That's DoFasting. It may be a simple thing but I like that there is a countdown clock for fasting and eating periods. I've been using it for less than a week but I find it fun and motivating.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 13, 2019

Dear Marisa, Thank you for your review. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are so thrilled to hear that our app motivates to adopt a healthy lifestyle! We believe that you'll reach your goals in no time! If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 11 People Have Voted

Posted on Oct 30, 2019

Very basic

By Jaci G., Grand Forks, ND, Verified Reviewer

I had been doing intermittent fasting for 6 months, just by Google info for free with great results, but wanted to boost my results. I downloaded the DoFasting app, paid the fee, and quickly realized it’s basically just a timer. Waste of money!

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 13, 2019

Dear Jacl, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better. Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. Our team strives to make our app as much innovative as possible and we can promise you that even more features are on the way! If you need our consultation or useful tips on intermittent fasting - do not hesitate to get in touch with us at hello@dofasting.com - our specialists will gladly accompany your inquiry.

Helpful Review? 9 People Have Voted

Posted on Oct 30, 2019

I really like this app so far

By Tana L., Verified Reviewer

I really like the app so far; it offers so much more than any of the others I looked at, including weight tracking (hence the price tag). I started with the 16:8 plan and I love it! So far, I've lost a few pounds fasting and it's been super easy; this app makes it easier and kind of fun, too.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 13, 2019

Dear Tana, Thank you so much for taking the time to leave us this amazing review. We are so delighted to hear that you are enjoying our app! 16:8 is a perfect pick indeed! Also, your results are amazing and our team is cheering for you! We believe that you'll reach your goals in no time! If you need our help or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 12 People Have Voted
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