This experience was simple from end to end. From the moment I began the refinancing process from my phone to about 2 hours later and finding myself mostly done with the process. During the 2 hours I completed some forms, spoke to an agent via chat, and provided a few simple documents, all from my couch and through my phone. From there we closed in 3 weeks. During the 3 week period, the very user-friendly website kept me updated on the process. An agent came to our home and conducted the closing in 45 minutes. We were contacted by phone to confirm everything went well and told when our funds were released. Lastly, the website post-closing is the best I have seen and again is user friendly. Would highly recommend using this service and would certainly do this again.
Bottom Line: Yes, I would recommend this to a friend
